Blacks - Bromley Anmeldelser 

A memorable trip to Black’s in Bromley ahead of my trip to France to walk the Camino de Santiago.
All three assistants in the shop were a great help, particularly the young man who served me and took the time to talk through every stage of my preparation, talking me through all my options and great length and earning my trust when he made it clear he wasn’t trying to upswell me. More of this please. A shop assistant who is actually interested in me and my story as a customer. A personal touch which made my time at the shop today enjoyable and not a chore as retail shopping so often is. He added a personal touch and went the extra mile to help me, even sharing a bit of his story along the way.
The only trouble is, I didn’t get his name!
He’s a Sheffield Wednesday fan who works at the Blacks in Bromley. On my receipt it says “Asst: 009:” and “Clerk: 007:”
Let him know!
And furthermore, he was patient and understanding when I decided not to buy everything on my list as I couldn’t find what I was looking for - he wasn’t pushy and he was more interested in my buying the right equipment for my trip for what they had in store on the day - not trying to trick me into buying stock that’s gathering dust.
Anyways, just a pleasure to deal with and it left me feeling a part of my local community and even more excited to start my Camino.
Thank you,
Benedict

Staff (Robin) very helpful and knowledgeable, helped choose the right products for trekking.

The helpful staff really know their products and there are some very good reductions on quality items (outdoor clothing for my family on this occasion)

Friendly staff - Kaitlyn and Josh were very knowledgeable about all products

We managed to get everything we needed for my son’s DofE trip for amazing value.
The staff were super helpful and friendly.
Really happy.

Great customer service delivered by Amber. The store was laid out beautifully, it was easy to navigate, fully stocked and it was clear to see that the staff take great pride in their work.

Great experience and service

Josh demonstrated his expertise and knowledge in hiking boots. He delivered brilliant service :)
Thanks Josh

Great customer service from Eloise. Recommended!

I recently made two purchases in the Bromley branch of Blacks and found the two members of staff to be very helpful and polite.

Eloise was very helpful and found exactly what we wanted and we could order something they didn’t have in stock and would have it delivered for free.

Great customer service!

All of the staff at Black's were helpful and very friendly. They helped me to find all of my DofE stuff

Great friendly service from all the team. Very happy with our purchase. Would definitely recommend

Visited blacks in Bromley today to buy a pair of Magnum boots. Assistant was very helpful and attentive to my needs as I have a really bad leg. She was very knowledgeable of the product I requested and nothing was a problem to her. I ended up buying 2 pairs thats how good she was. Happy days! Look after this one she's a keeper!! Wish more store staff were this good...

Excellent service and advised well. Thank you good purchase

Great team, allowed me to return my Millets purchase and Katie was super helpful, patient and knowledgeable with trying to find me a pair of waterproof walking boots.

Very prompt and efficient - Robin was very helpful

The lovely Kaitlyn helped us today. We were pushed for time with our parking meter and Kaitlyn worked quickly and efficiently. She was knowledgeable about products and stock and all delivered in a polite and cheery manner. Also overheard another staff member helping a customer with some great advice. Added bonus of my purchase being on sale. Thank you 🙏