Went to pick up my parcels. The email said photo ID but didn't specify any particular type. I presented 2 different photo ID's (NHS & university). The lass & her manager said these were unaccept... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Went to pick up my parcels. The email said photo ID but didn't specify any particular type. I presented 2 different photo ID's (NHS & university). The lass & her manager said these were unaccept... Se mere
Virksomheden har svaret
I had a good idea of the make of walking boots that might purchase and was given time to browse and look at the range available. I was then approached by a friendly member of staff who brought me a pa... Se mere
Virksomheden har svaret
I HAD EXCELLENT EXPERT CUSTOMER CARE FROM ROBIN. HE KNEW ALL ABOUT THE ITEMS I WAS ENQUIRING ABOUT MEANING I COULD MAKE AN INFORMED CHOICE. I BOUGHT EXTRA ASSOCIATED GOODS BECAUSE I TRUSTED HIS ADVI... Se mere
We received great customer service and support from the staff when buying some hiking shoes and socks. They were attentive, friendly and helpful. We left feeling really happy with our purchase, and sp... Se mere
Virksomheden har svaret
Skrevet af virksomheden
65 High Street, BR1 1JY, Bromley, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Beautifully clean, tidy and well presented store.
Greeted and quickly served by Eloise who was fantastic.
Knowledgeable, friendly, polite and helpful.
Offered after care service and would recommend the store to anyone.

Besvarelse fra Blacks - Bromley
Easy to order online but staff in the stores are very helpful too. Good to know I could return to store if I needed to. Fortunately the walking shoes were a good fit so I am keeping them.

Besvarelse fra Blacks - Bromley
Really friendly helpful staff that I had a good laugh with. Just remember you are not short, we are just tall.😂 I will definitely return when I need a new jacket.

Besvarelse fra Blacks - Bromley
Con: Only criticism, no acknowledgement from staff when I entered the store, had to approach a member of staff for assistance, instead of vice versa. It's customer service, I'm sure that involves assisting potential customers.
Pro: Once I approached a member of staff, his service and assistance was excellent, informative and friendly.

Besvarelse fra Blacks - Bromley
Great, helpful, friendly service. Rang and reserved some boots which were put aside for me. Came and collected - all very easy. Thank you

Besvarelse fra Blacks - Bromley
It is the second time that I had a bad experience at the store in Bromley. The staff behaved as if we were intruders, interrupting their chats. Some items had no labels, there were 2 of 3 people acting completely demotivated, they had to be asked several times for information. Then they got busy with unpacking products and there was zero friendly interacting nor pro-activity. After the 15min wait (no apologies at all) because of their delivery, the access to the backpacks we were interested in were blocked by piles of crates. Next time Decathlon again, they are always kind.

Besvarelse fra Blacks - Bromley
The Sales Assistant George could not have been nicer and more helpful. He had to go and get me two smaller sizes of wellington boots as they came up large and he was friendly and efficient, we even shared a joke about where I could get a shovel as my boyfriend was teasing me about my small feet, best sales interaction in a long time, George is a credit to Blacks.

Besvarelse fra Blacks - Bromley
Exceptionally helpful staff, thank you

Besvarelse fra Blacks - Bromley
We received great customer service and support from the staff when buying some hiking shoes and socks. They were attentive, friendly and helpful. We left feeling really happy with our purchase, and spending additional time chatting at the till meant I added a special offer power bank, that I wouldn't have seen had I been rushing out. I'd definitely go back based on the service and value for money.

Besvarelse fra Blacks - Bromley
Lovely staff, extremely helpful. Lots of tips for DofE. Think it was Kathlyn???

Besvarelse fra Blacks - Bromley
Robin was incredibly knowledgeable and helped me pick out the right gas to use for the climate of the U.K. and time of year of my trip. Also when it came to the bagged foods, he explained the pros/cons between the options as if I was the first person to ask. He also was more than happy to run off multiple times to check for any more stock. Not sure anyone could have been anymore helpful. Cashier was also very friendly and polite. Great experience at a clean, tidy, modestly sized shop.

Besvarelse fra Blacks - Bromley
Small store but Excellent customer service and thank you staff Jason for the help!

Besvarelse fra Blacks - Bromley
Visited Blacks in Bromley today and received exceptional service from Claire. She was most helpful and informative about the hiking shoes that I intended to buy. In the end I bought both hiking shoes and two pairs of trousers. Would not hesitate in recommending Blacks in Bromley.

Besvarelse fra Blacks - Bromley
Very friendly team, very helpful in advising me on a walking shoe.

Besvarelse fra Blacks - Bromley
Katie was really friendly and helpful and she managed to help us find what we wanted. The checkout staff were also really nice.

Besvarelse fra Blacks - Bromley
The staff were very helpful and friendly, and I got exactly what I needed - thanks!

Besvarelse fra Blacks - Bromley
Staff were very helpful when I was trying on walking shoes, gave me lots of options to try, and were very patient when my 2 kids kept wanting my attention. Great friendly shop and was good to try on models of shoes that I could not find in more mainstream shops.

Besvarelse fra Blacks - Bromley
Bromley store. Staff friendly and helpful.
Stocked what I needed. Able to use Blue Light card for discount - thanks!

Besvarelse fra Blacks - Bromley
I went to the Blacks store in St Paul’s and met the Guru named Gavin. He fitted me for new Hiking boots. I was a shoe size 6 until I had the very thorough expertise and experience of being fitted by Gavin. I am now wearing a very comfortable size 7 pair of Merrell hiking boots.
I went back to my usual store in Bromley and met Robin. More advice for my Camino trip.

Besvarelse fra Blacks - Bromley
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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