Customer service is phenomenal, especially Helen Tang! Helen contacted me prior to shipping regarding my shipping address with a possible problem; I live on a borderline of 2 towns, new community so... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
When I placed my order with Biganydeals, I was informed by their Support Team that two of the items ordered were no longer available. Support team member, Helen Tang, informed me of my options in rep... Se mere
I realized that I didn’t get a confirmation email after I spent an hour pouring over all of the beautiful designs and had selected several. I contacted customer service to inquire about my order and... Se mere
I thought I was missing one packet of diamond. I contacted the service department and Helen responded within 12 hours. She told me exactly what was needed. I sent the information. I then found the pac... Se mere
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I received that pen that is supposed to…
I received that pen that is supposed to fill up then you can place your dots were they belong with out going back and forth, well I received mine, and the end that those dots are supposed to come out of, are to small nothing comes out. I am very disappointed, I have been waiting for that pen so I can finish my picture, and my friend wants one and I told her not to order anything till I fined out what happened
There was a mix up with my order
There was a mix up with my order. I contacted them and they were on top of it. I love their quick response!!!!
Follow through
Very quick response from customer service. She said she would make it right. And she did. Of course it took awhile sure to shipping. I was grateful she followed through. Unfortunately her name was not on the correspondence, but if I have a problem again, I definitely would want her to solve the issue.
I absolutely love all my diamond…
I absolutely love all my diamond paintings that I ordered. I got a few as gifts for Christmas. Just placed another order and am excited to get it!
Great products at great pricing
I do ALOT of diamond paintings and only buy from BigAnyDeals. Their selections and pricing are the best. Items do ship internationally, but still arrive quickly. I can't really speak as to their customer service as I have never had to use it.
my order came with some missing items
my order came with some missing items. Contacted the selling team and they are replacing my missing rhinestones......very easy to work with this vendor
I accidentally placed my order twice
I accidentally placed my order twice, they noticed it and contacted me to get it straightened out instead of shipping the same thing twice.
I always get an answer to my problems…
I always get an answer to my problems whenever I come in here & usually get my order within a couple of days after you look into my issue for me. Thank you. I am very happy with the quality of product I get from you & the price. I have been having a few problems with receiving my products in a timely manner. Sometimes it seems like my order gets lost in limbo till I send you all a message. But it usually gets taken care of pretty quick after that.
Texting
Everytime I have asked for help they have been very helpful and very nice with my texts. Always answering my questions.
service impecable
service impecable , très bonne expérience et les articles sont conforme a la description.
Incredible customer service
Ended up having a couple diamond paintings being sold out. They got in touch with me the very next day. There was a little bit of a price difference but they covered it for me. Overall they were very helpful and would definitely recommend.
Customer service is great
Customer service is great. I got a kit that had parts missing and after contacting the company a whole new kit arrived yesterday. I’m very happy with this company and have ordered many times.
I am very happy with the effort this…
I am very happy with the effort this company put in to complete my order, thank you very much, it’s much appreciated , I will be dealing with you many more times in the future , well done ,, wry happy customer
Biganydeals...they're great.
I have made purchases from Biganydeals many times and they have always provided excellent service. If there is ever an error on my part, they are quick to catch it and notify me. Great company!
Great service
Great service. Seemed to be taking a while to come so I contacted them then the product arrived the following day.
They did look into it for me
La compagnie est à son affaire pour que…
La compagnie est à son affaire pour que le client soit heureux. Il y avait deux (2) articles de discontinués, on m'a envoyé deux belles toiles de leur choix dans mes goûts. Merci!
Excellent at solving issues.
I had a broken tabletop painting and they solved the issue to my safisfaction once they got my complaint.
Amazing
The paintings are amazing and the customer service is prompt and very polite I would recommend this to everyone that does this craft
Amazing customer service
Amazing customer service. I was concerned that my shipment was taking a long time but after contacting them they kept me apprised along the way. I received my kits today and am extremely pleased with them. I will definitely order from this company again
Peetty, nice quality crystal rhinestone diamond kits.
Love the kits I have received so far. The butterfly and bird windchime kits are beautiful and fun to make. Last order on hold for restocking items ordered. Asked to change some of the kits before shipping and they said they would change them, not to worry. Fast response to my e-mails. Love the new country girls and horses kits!
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