Customer service is phenomenal, especially Helen Tang! Helen contacted me prior to shipping regarding my shipping address with a possible problem; I live on a borderline of 2 towns, new community so... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
When I placed my order with Biganydeals, I was informed by their Support Team that two of the items ordered were no longer available. Support team member, Helen Tang, informed me of my options in rep... Se mere
I realized that I didn’t get a confirmation email after I spent an hour pouring over all of the beautiful designs and had selected several. I contacted customer service to inquire about my order and... Se mere
I thought I was missing one packet of diamond. I contacted the service department and Helen responded within 12 hours. She told me exactly what was needed. I sent the information. I then found the pac... Se mere
Virksomhedsoplysninger
Kontaktoplysninger
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
After contacting explaining error in…
After contacting explaining error in order received the error was quickly resolved. Messages sent were answered in a timely manner and service was excellent. Postage was as expected to an overseas address. Very happy with quality and have ordered more
I accidentally order my purchase 2x and…
I accidentally order my purchase 2x and a customer service representative quickly corrected my mistake and reverse the charge thank you for quick response
Resolution achieved
What started out as "poor" customer service turned out to be excellent. I wasn't happy with the communication through email and felt I wasn't getting any results from customer service. However, once communication switched to messenger it was timely and all issues addressed. I am very pleased with the resolution.
I put in an order on February 5
I put in an order on February 5. I received an email almost immediately that they received my order and I would get an email when it shipped. I never received another email and they haven’t answered any of my emails asking about my order. I am totally frustrated now. Don’t know what else to do.
Sa fait 2 mois jai passé une…
Sa fait 2 mois jai passé une commande,et jamais reçu
Quand on commande il dise 10-15 jour pour livraison.
J’ai contacté pour avoir un remboursement et il m’envoie un faux profil d’une compagnie de livraison et me dit qu’il sont en route.
Mais je ne reçois rien
Je crois qu’il mon frauder pour 90$,compagnie à éviter
They were really good about contacting…
They were really good about contacting me and keeping me posted on the progress of my order. They also replaced missing beads and let me know when an item was no longer available so I could order a substitute.
Excellent quality of painting.
I ordered 4 diamond painting kits of copies of my photographs of my dogs. I had sent the same picture for 2 of the kits.
The company were brilliant, they emailed me right away pointing out my error and I uploaded a different picture. They were extremely helpful and kind.
I cannot express the joy I felt when the 4 pictures arrived, they were fabulous, they had captured the dog’s expressions wonderfully and that was before I filled them in.
I have had other kits from Biganydeals and they have always been excellent quality.
I will always use this firm and can’t recommend them enough.
Prompt replies to any queries great…
Prompt replies to any queries great services with orders . I'm very happy with your service.
I get diamond painting kits from you…
I get diamond painting kits from you all the time. No complaints. I ordered one that never had all the beads with it so I cant finish it. What do you do about that.
#GSYX131 HELLO FALL. # 8 BEAD.
The ordering was easy
The ordering was easy, and the delivery was very prompt and there were no issues with the products delivered. The products are great and exactly what I wanted
Ik weet niet hoe ik de klantenservice…
Ik weet niet hoe ik de klantenservice kan bereiken, heb al 4 email gestuurd er wordt niet op gereageerd.
Ik heb 4 diamond painting +1 gekocht en ook gekregen. 4 gemaakt en bij de 5e zaten 3 kleuren er niet bij en de rest klopte niet. Dus die kan ik niet maken. Ik vind zeer ergerlijk dat hun helemaal niet reageren en kan niets vinden als een mail-adres.ik ben dus helemaal niet tevreden over dit bedrijf.
Excellent company
I have used this company for many years now , & there products are first class ,
I have done over 100 now & every one of them have turned out beautifully.
Highly recommended
I don't even look at any other…
I don't even look at any other companies any more because i know BAD is the best.
Love the service and the quality of paintings
I have been getting diamond paintings for a few years now and they have always informed me of any questions you might have and do there best to help with whatever the question or problem is with your order. I keep buying from them
Joyful customer!!!
Love the products and my kids enjoy them and they sent me exactly what I ordered.
Happy Customer…
Love this company and the Customer Service crew, they are so very helpful and quick to respond to any issues. Will continue to choose every time!
Happy customer
I have been dealing with them since last year. I love the paintings. So many different ones. Sometimes it hard to choose but, I just say get this now and rest next time. Keep up the great work.
Linda
This company is amazing
This company is amazing. I love there products. Fast shipping. I will be ordering from them again.
tout a ete parfait pour moi mes…
tout a ete parfait pour moi mes commandes sont parfaite et la livraison est correct rien a dire de mal de ce site tout est super
Love my custom diamond paintings.
Love my custom diamond paintinngs.
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