Beldray Anmeldelser 6.208

TrustScore 4.5 ud af 5

4,5

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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Very well made products, very happy with my purchase, I can get my clothes dried outside with my portable rotary airer, the pegs are also very good quality and I love the smalls hanger that goes onto... Se mere

Bedømt til 4 ud af 5 stjerner

As I did not complete the application of a Beldray Cordless Vaccum Cleaner for the extended warranty within 30 days of purchase the floor brush unit was not covered when it failed after two years.... Se mere

Bedømt til 5 ud af 5 stjerner

This is the 2nd time I have had a Beldray cordless steam iron. This model provides a choice of using the iron with and without the cord which is convenient and practical. The delivery via Yodel wa... Se mere

Bedømt til 5 ud af 5 stjerner

Purchased a Nova Digital Cordless Handheld Vacuum, and it is fantastic. From the second I opened the box I could see the quality and feel the robustness of the product. It looks really good, and it wo... Se mere

Virksomhedsoplysninger

  1. Butik med udstyr til hjemmet
  2. Butik med badeværelsesudstyr
  3. Køkkenbordpladebutik

Om Beldray

Skrevet af virksomheden

Beldray

Beldray started as a family business in 1872 and, almost 150 years later, is now recognised throughout generations as the number one brand for housewares, providing innovative and great value products for every room in the home. The first manufacturer of the adjustable ironing board, Beldray continues to bring convenient cleaning, laundry and home solutions to mass market.

Times may have changed since we started, but our customers are still at the heart of what we do. Which is why we continue to create affordable and time-saving solutions for daily life. Engage with our brand, buy Beldray products and make a house full of memories, not mess!

See our latest ranges for yourselves @beldrayathome on Instagram, Beldray on Facebook, or via our website www.beldray.com

Get in touch

Our friendly and efficient customer service team are happy to help with any queries, just head to www.beldray.com and start a live chat.

Beldray

Skrevet af virksomheden

A product for every room in your home
Our history and long-standing heritage give us the confidence to say that Beldray is a ‘household word for quality.’ Always looking ahead, we are constantly developing our ranges to keep Beldray at the forefront of innovation; a company of the future. Our products are designed to be used in every area of the home, creating affordable and time-saving solutions for daily life.

Our Shipping & Guarantee Policies

Free shipping & 12 months guarantee

We provide free delivery to our customers on all orders above £15 and also offer a standard 12 month guarantee on all purchases subject to terms & conditions.

Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

6 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

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Bedømt til 5 ud af 5 stjerner

Vacuum for our car

The Crevice/brush tool is just what I’ve been looking for our car! It gets in all the nooks and crannies and although small it was powerful enough to suck up lots of annoying bits of wood from transporting logs in our boot. What usually takes an age, there being lots of splinters, took a few minutes. It sure beats a dustpan and brush and sellotape! As long as you empty it (and don’t obviously go near water) it works a treat! It gets in all the little annoying cup holders and the sides of the car seats. The biggest bonus for me is no cable, I’m yet to charge it but I am very happy with it thus far.

28. februar 2026
Bedømt til 3 ud af 5 stjerner

Only helpful in cancelling my order with them

Bought one of their cordless vacuum from Lidl less than a year ago and needed a replacement crevice tool due to misplacing it.

I contacted Lidl who redirected me to Beldray. Prior to contacting Lidl I scrolled through the website to fNind the part. Found a crevice tool pretty much identical to the one I needed but under a different vacuum model number. Both Airapid models just the part was for a more newer and recent model. I asked Beldray customer support to confirm if it would be compatible with my model. They said it wouldn't be.

After researching a bit and comparing my model to the new one I decided to order the part anyways. But... plot twist I cancelled my order with Beldray and then I ordered the same part from an independent retailer on eBay who offered free returns, free postage and warranty which are things Beldray didn't offer. The crevice tool fits perfectly fine with my model.

I think it's disappointing that Beldray stop selling some parts for products under a year old and still under a warranty. Despite selling a crevice tool that technically IS COMPATIBLE with my model I was told it wasn't all because of the product code not matching. It may be a tactic to have customers buy a whole new vacuum. I probably wouldn't buy a Beldray Vacuum again once it reaches the end of its life knowing that postage amd returns are not free for most orders, Beldray team's lack of product knowledge and "throw away" culture. Shame because technically they lost out on a sale and customer.

The three stars is solely because the Beldray support chat agent who cancelled my order did it promptly and was polite.

19. februar 2026
Beldray-logo

Besvarelse fra Beldray

Good Morning,
Thank you for taking the time to leave a review and share your experience.
I’m very sorry to hear about the difficulties you encountered when trying to purchase a replacement crevice tool. I completely understand how frustrating this must have been.
We always aim to provide accurate guidance based on the information available to us, including product codes, compatibility testing, and manufacturer specifications. I’m sorry if the advice you received left you feeling unsure or unsupported, that is not the standard of service we strive for, and I truly appreciate you bringing this to our attention.
I’m also sorry to hear that postage and returns concerns prevented you from continuing with your order. We do offer replacement parts for many of our products, and we never want customers to feel that replacing an entire appliance is the only option. Your feedback is extremely valuable and will help us review how clearly we communicate compatibility and the availability of parts.
I’m pleased to hear that the crevice tool you sourced elsewhere fits your vacuum, though I’m sorry we couldn’t support you more effectively at the time. Please be assured that we have reached out to you directly to offer further assistance.
Thank you again for your feedback, and I’m glad to hear that the agent you spoke with was polite and able to cancel your order promptly.
Kind regards,
Emily

Bedømt til 5 ud af 5 stjerner

Brought from Beldray

Brought from Beldray, cause the iorn was cheaper than other sites. And I trust the brand as have used various household products of Beldray.
And never let me down so far. Very quick delivery and was free. Only concern is the iorn came with no instructions, which is no hardship as can download from Internet. Highly recommend

1. marts 2026
Bedømt til 5 ud af 5 stjerner

Efficient Service and Excellent After-Sales Support

I had a very good experience purchasing the vaccine head roller product. The team responded quickly to my order and dispatched the item within just a few days. The tracking system was clear and easy to use, allowing me to follow my delivery without any difficulty. Their after-sales service was also very attentive and welcoming, which made the whole purchasing experience smooth and reassuring.

22. februar 2026
Bedømt til 1 ud af 5 stjerner

Bought a cordless hoover 3/12/25

Bought a cordless vacuum about 2 months ago.
Tried to order a replacement battery. For which I was told that they don't stock the battery. So now I've a perfectly good hoover,which I cannot use.
What a waste of money.
And Beldray themselves, did nothing to help
Bad Customer Service.
They will never have my custom ever again.
I have just received an email from BELDRAY. Telling Me that they don't do replacement batteries or adapters,for this hoover. ( Model )Even though they manufacture and produce this Hoover. And all the advisor says...is there anything else I can help You with. 🤔
They have helped Me with Nothing. Shoddy Customer Service ⭐️ And that's far too much.

3. marts 2026
Uopfordret anmeldelse
Beldray-logo

Besvarelse fra Beldray

Good Morning Lisa,
Thank you for taking the time to share your feedback, and we’re very sorry to hear about the experience you’ve had. We completely understand how frustrating it must be to have a working vacuum that you’re unable to use due to a replacement part not being available.
We sincerely apologise for the inconvenience caused, and we have requested your information so we can contact you directly and assist further.
Best regards,
Aleksandra

Bedømt til 5 ud af 5 stjerner

Excellent customer service

I bought a cordless vacuum 2 years ago and it suddenly stopped working. Knowing the guarantee was 12 months, I reached out to Beldray explaining the issue. They kindly sent me a new battery which fixed the issue. They did not have to do this but they did. Excellent customer service

5. marts 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Have a replacement in stock & test…

Have a replacement in stock & test products to make sure they work before dispatching them!

24. februar 2026
Beldray-logo

Besvarelse fra Beldray

Good morning,
Thank you for taking the time to share your feedback with us.
We’re really sorry to hear that your experience hasn’t been as smooth or as straightforward as it should have been. We understand how frustrating this can be, and we truly appreciate you bringing it to our attention.
Please be assured that we have reached out to you directly via email to look into this further.
Best regards,
Aleksandra

Bedømt til 5 ud af 5 stjerner

10/10

Great communication for delivery. Product is VERY good value for money. Am so pleased I purchased this steamer. The number of accessories that come with it are a little overwhelming at first but once you get used to what attachments are for what job, you’ll be glad you have them! So far, have cleaned laminate flooring, upholstered dining chairs and a headboard and all have come up thoroughly clean. Really recommend this product.

18. februar 2026
Bedømt til 3 ud af 5 stjerner

Service good, product disappointing

The service I received was very good. Delivery was super quick. However, the products did not meet my expectations and I have donated them.

1. februar 2026
Beldray-logo

Besvarelse fra Beldray

Good Morning,
Thank you so much for taking the time to leave your feedback. I’m really glad to hear that you were pleased with the service and the quick delivery.
I’m truly sorry that the products didn’t meet your expectations. I’ve reached out to you directly so I can understand what went wrong. Your experience matters to us.
Best regards,
Aleksandra

Bedømt til 1 ud af 5 stjerner

When I finally got a complete unit it…

When I finally got a complete unit it was uneven and I'm tired of giving this anymore attention.

21. januar 2026
Beldray-logo

Besvarelse fra Beldray

Good morning Norma,
Thank you for sharing your feedback with us. We sincerely apologize for the issues you experienced with your unit and fully understand your frustration and disappointment. It’s never our intention for any customer to feel tired or let down by our products or service. We strive to maintain high standards of quality and reliability, and we regret that on this occasion, we did not meet those expectations.
Please be assured that we have reached out to you directly via email to look into this further.
Best regards,
Aleksandra

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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