Very well made products, very happy with my purchase, I can get my clothes dried outside with my portable rotary airer, the pegs are also very good quality and I love the smalls hanger that goes onto... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
As I did not complete the application of a Beldray Cordless Vaccum Cleaner for the extended warranty within 30 days of purchase the floor brush unit was not covered when it failed after two years.... Se mere
This is the 2nd time I have had a Beldray cordless steam iron. This model provides a choice of using the iron with and without the cord which is convenient and practical. The delivery via Yodel wa... Se mere
Purchased a Nova Digital Cordless Handheld Vacuum, and it is fantastic. From the second I opened the box I could see the quality and feel the robustness of the product. It looks really good, and it wo... Se mere
Virksomhedsoplysninger
Om Beldray
Skrevet af virksomheden
Beldray
Beldray started as a family business in 1872 and, almost 150 years later, is now recognised throughout generations as the number one brand for housewares, providing innovative and great value products for every room in the home. The first manufacturer of the adjustable ironing board, Beldray continues to bring convenient cleaning, laundry and home solutions to mass market.
Times may have changed since we started, but our customers are still at the heart of what we do. Which is why we continue to create affordable and time-saving solutions for daily life. Engage with our brand, buy Beldray products and make a house full of memories, not mess!
See our latest ranges for yourselves @beldrayathome on Instagram, Beldray on Facebook, or via our website www.beldray.com
Get in touch
Our friendly and efficient customer service team are happy to help with any queries, just head to www.beldray.com and start a live chat.
Beldray
Skrevet af virksomheden
- A product for every room in your home
- Our history and long-standing heritage give us the confidence to say that Beldray is a ‘household word for quality.’ Always looking ahead, we are constantly developing our ranges to keep Beldray at the forefront of innovation; a company of the future. Our products are designed to be used in every area of the home, creating affordable and time-saving solutions for daily life.
Our Shipping & Guarantee Policies
Free shipping & 12 months guarantee
We provide free delivery to our customers on all orders above £15 and also offer a standard 12 month guarantee on all purchases subject to terms & conditions.
Kontaktoplysninger
Victoria Street, OL9 0DD, Oldham, Storbritannien
- www.beldray.com
4,5
Fremragende
6 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I still haven't received the item
I still haven't received the item. On 4 March you emailed to say it had been shipped, but where is it? It's now 17 March.
3. marts 2026
Besvarelse fra Beldray
Good Morning Alan,
Thank you for taking the time to share your feedback, and I’m really sorry to hear about the trouble you’ve experienced with your order.
Upon checking your tracking and order details, I can confirm that the parcel was returned to us by the courier. And we have processed a full refund for you.
I’ve also reached out to you directly via email so we can look into what went wrong with the delivery.
Best regards,
Aleksandra
Quality products and good customer service
The order was received in the time promised. Good communication was gien on progress of order. The radiator airers and the microfibre cloths I purchased are good quality products.
2. marts 2026
I ordered a clothes airer
I ordered a clothes airer, I was very impressed with the quality of the product, it does a good job. The speed of the delivery was also impressive, couldn't fault them. I will certainly orderer from Beldray again and recommend to friends.
9. marts 2026
Very easy to place my order…
My whole experience has been great with Beltray. I can't say the same about Yodel, didn't meet there delivery date as promised, kind regards Ken 🙂
9. marts 2026
Great service quick delivery
2. marts 2026
Ik heb beldray steel sfofzuiger gekocht…
Ik heb beldray steel sfofzuiger gekocht voor 60-70 euro nog geen eens 3 maanden oud. Ik heb hem net weggegooid wat een slechte stofzuiger alles wat hij zuigt springt alle kanten op hij zuigt letterlijk niets. Slechtste wat ik ooit gehad heb!
15. marts 2026
Uopfordret anmeldelse
Besvarelse fra Beldray
Goedemorgen.,
Bedankt dat je de tijd hebt genomen om je feedback te delen. Het spijt ons zeer te horen over uw ervaring met uw beldray draadloze stofzuiger, vooral na slechts een paar maanden gebruik. Dit is zeker niet het kwaliteitsniveau dat we onze klanten willen geven.
Wij kijken hier graag verder naar voor u en kijken hoe wij u kunnen helpen. Wij hebben uw gegevens opgevraagd zodat wij rechtstreeks contact met u kunnen opnemen en deze zaak kunnen onderzoeken.
Met vriendelijke groet,
Aleksandra
So far so very good
So far so very good. Love this machine picks up beautifully and cleans nicely. Easy to use, easy to clean afterwards. Really good machine for the price.
8. marts 2026
Ordered Sunday arrived Tuesday.
Ordered Sunday arrived Tuesday.
Very good service and quality.
1. marts 2026
Steam mop
The product was great for cleaning my carpets floor and work tops I love how clean everything is many thanks also great company
26. februar 2026
Poor delivery options
Product is excellent. Time to delivery excellent but delivery was awful.
Beldray send with the instructions that it cannot be left in a safe place but either given to homeowner or left with a neighbour. No Inpost option. The driver broke the rules to delivery it but said they won't do it again. Give the customer the choice at checkout. Won't order again.
27. februar 2026
Besvarelse fra Beldray
Good morning,
Thank you for your review. We’re delighted to hear that you’re pleased with the product and the delivery time, though we’re sorry to learn that your delivery experience fell short of expectations.
We understand how frustrating it can be when delivery options feel limited, particularly when parcels cannot be left in a safe place and services such as InPost aren’t available. At this time, we’re unable to offer alternative delivery methods at checkout, and we appreciate that this may be inconvenient.
Regarding safe‑place instructions, once your parcel is with the courier, customers can reach out to the delivery company directly to provide preferences or arrange alternative arrangements.
Please be assured that we have also contacted you directly via email so we can look into this further and offer support.
Best regards,
Aleksandra
I live in Dublin Ireland …
I live in Dublin Ireland and bought a Beldray vacuum cleaner here in Ireland. I have misplaced the charger and went to the site to order a new one, after some discussions with the help team, I went to order a replacement charger only to be told they don’t ship out of England !!!! I bought the product out of England originally. They should have it printed on their packaging that you won’t be able to get replacements, I definitely would not have spent my money with this company had I known and I’m sure others wouldn’t either. How can they sell a product but not let you get replacements- SHAME on Beldray
I have to extend this review, Beldray got intouch with me and sent out a new charger within days of my complaint, I can only say that a company that has a customer service like that is very good, thank you so much Beldray my vacuum is now on charge waiting to be used. Aleksandra was the point of contact again thank you
Trina
11. marts 2026
Uopfordret anmeldelse
Besvarelse fra Beldray
Good Morning,
Thank you for taking the time to share your feedback, and we’re very sorry to hear about the frustration you’ve experienced when trying to order a replacement charger.
We understand how important it is to have access to essential spare parts, especially when the product was purchased outside of the UK. While our current delivery restrictions mean we are unable to ship certain items outside the UK, we appreciate that this was not made clear during your original purchase, and we apologise for the inconvenience this has caused.
Please be assured that we have reached out to you directly via email to look into this further.
Best regards,
Aleksandra
I requested for next day delivery and…
I requested for next day delivery and it was perfectly delivered.
6. marts 2026
the instructions unable to read the font is too small
the instructions unable to read the font size is so small and a very light grey, Attempted to find a video online how to set up the 15 in 1 steam cleaner. the Beldray video shows working and cleaning but nothing on how to set it up,. How much water can I put in the steamer and how long does it take to heat up? The packaging has lots of pictures but again you could have produced pictures on how to set up the steamer. I have put water into the steamer and a red light comes on, left for a while but don;t get any steam coming out when pressing on the leaver! Can you produce a video with someone setting up the steamer and its attachments and the instructions in large font? Very disappointed what about being inclusive for those who don't have good eyesight?
5. marts 2026
Besvarelse fra Beldray
Good Morning Helen,
Thank you for sharing your feedback. We're sorry to hear that your experience with the Beldray product did not meet your expectations. Your comments have been passed on to our team as we continually strive to improve.
Please be assured that I have reached out to you directly via email to look into this further.
Best Regards,
Aleksandra
Excellent price and free fast delivery
Excellent price and free fast delivery. I am genuinely very pleased with my purchase. 5 star plus.
5. marts 2026
ordedred filter for my machine received…
ordedred filter for my machine received filter instead
24. februar 2026
Besvarelse fra Beldray
Good Morning Barbara,
Thank you so much for taking the time to share your feedback with us. We truly appreciate it and are very sorry for the inconvenience you’ve experienced.
We’ve raised this with our team to understand what went wrong and to prevent it from happening again. We’ve also reached out to you via email so we can get this resolved this.
Thank you for bringing this to our attention.
Best regards,
Aleksandra
Customer service terrible,
Customer service terrible,
Emailed Beldray about 3 days ago regarding a return, and Beldray didn't get back.
7. marts 2026
Uopfordret anmeldelse
Besvarelse fra Beldray
Good Morning,
Thank you for taking the time to share your feedback.
I’m really sorry to hear that you haven’t received a response to your return enquiry. This isn’t the level of service we want our customers to experience.
Please be assured that we have requested your details so we can look into why you didn’t receive a reply and make sure your return is handled as quickly as possible. Your comments are important to us, and we appreciate you bringing this to our attention so we can put things right.
We look forward to resolving this for you.
Kind regards,
Emily
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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