Axa have me covered. I have had a number of unexpected accidents and injury's. Dealing with Axa has been easy with little or no paper work. The have covered all my private medical surgery and physio b... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I got a prompt support almost all the time. The replies were focused on my issue and with positive and kind approach. I appreciate the communication and the support I'm receiving from AXA.
Every year I get messages in February to prepare to renew. Every year I ask for the new premiums in February. Every year they only send me the documents for me to approve after my policy is expired pu... Se mere
Virksomheden har svaret
I was given contradictory information , on whether my claim should be paid . First I was told it would then that it would not needing additional information, which I have already submitted to them. Cl... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We’re AXA Global Healthcare, and we’re experts when it comes to healthcare around the world. We use AXA’s resources around the world to help our members access quality medical care whenever they need it. We do that by matching them up with international health insurance that suits them, and by keeping them supported before, during and after treatment. We help our members to live life to the fullest, knowing we’ll be here to help if they need us. We offer international health insurance plans for people buying for themselves, or businesses buying for their employees. We can help whether those living or working abroad for a short time or for longer.
Kontaktoplysninger
International House, Forest Road, TN2 5FE, Tunbridge Wells, Storbritannien
- www.axaglobalhealthcare.com
4,1
God
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Helpful and hassle free
27. maj 2026
Besvarelse fra AXA Global Healthcare
Thank you David,
We strive to provide the best service, and feedback like yours motivates us to keep up the great work! Regards, Katharine
Their quick respond whenever a client…
Their quick respond whenever a client is sick/ in need of healthcare provider.
20. august 2025
Besvarelse fra AXA Global Healthcare
Thank you for your feedback Angelina, this feedback means a great deal to us.
Enjoy the rest of your week.
Rergards
Mike
Good but time take too loong
29. maj 2026
Besvarelse fra AXA Global Healthcare
Thank you Manish for your feedback, we aim to maintain a swift process. Sometimes this is not always possible due to internal steps.
Your feedback is however noted.
Regards
Mike
Excellent
The team is super professional and resolve any issue with the most competent approach
25. maj 2026
Besvarelse fra AXA Global Healthcare
Thank you Nicole for your kind words.
Enjoy the week ahead.
Regards
Mike
I was very happy with the service there…
I was very happy with the service there was a few issues with my claim but all staff members was very helpful to get all resolved ASAP
13. maj 2026
Besvarelse fra AXA Global Healthcare
Thank you Stephen for leaving this positive feedback, It's nice to learn that we were quick to resolve your issues.
Regards
Mike
Besvarelse fra AXA Global Healthcare
Darl's Farrah thank you for taking the time to leave the positive feedback.
Regards
Mike
you aways repeat same requests
you aways repeat same requests , repeat same questions many times ,, it seem there is no cooperation between your selfs
you make us tired many times
26. maj 2026
Besvarelse fra AXA Global Healthcare
Thank you Moaffaq for your feedback, I can see that your concerns are with our Customer Relations Team and they will be in contact in due course.
Regards
Mike
Besvarelse fra AXA Global Healthcare
Dear PaulineOconnell,
We’re delighted to hear that you found us knowledgeable and professional. Thank you for your kind words.
Wishing you a great week.
Kind regards,
Ed
Responsive.
The contact centre has generally been very good, understanding and very helpful and responsive.
26. maj 2026
Besvarelse fra AXA Global Healthcare
Dear Steven Altman,
We’re pleased to hear that our contact center provided helpful and responsive service. Your feedback is truly appreciated.
Wishing you a wonderful week.
Kind regards,
Ed
Its just so easy.
14. maj 2026
Besvarelse fra AXA Global Healthcare
Dear Richard Bedingfield,
We're glad you find it easy with us. We appreciate your positive feedback.
Have a great week.
Kind regards,
Ed
Besvarelse fra AXA Global Healthcare
Dear Mohamed,
Thank you for your positive review, it is much appreciated.
Have a great week.
Kind regards,
Ed
New Member
I'm a new member and up to now my contact with AXA has been very good. Staff that have emailed me have been great.Thank you.
22. april 2026
Besvarelse fra AXA Global Healthcare
Dear Susana Budino Ruiz,
We're delighted to hear about your positive experience as a new member. We appreciate you sharing your feedback.
Have an amazing week.
Kind regards,
Ed
Continued Good Service
Always good prompt, professional and personal service. As a long standing member, I always feel important.
22. maj 2026
Besvarelse fra AXA Global Healthcare
Dear Glenn,
We're so happy to hear you consistently receive prompt, professional, and personal service. Your loyalty means a lot to us.
Have a wonderful week ahead.
Kind regards,
Ed
Besvarelse fra AXA Global Healthcare
Dear Julie,
We are so glad you received excellent service and found our team helpful.
Have a great week ahead.
Kind regards,
Ed
Terrible customer service
Terrible customer service, the waiting time to be seen by a specialist through them - despite having a GP referral - is about 3/4 months as they take no responsibility for this. Additionally their customer service is extremely unhelpful and not at all supportive.
21. maj 2026
Uopfordret anmeldelse
SGD2.00 was paid out for a medical claim of SGD383.65
AXA could have done better in reviewing their claim cases as I was being reimbursed only SGD2.00 for a claim of SGD383.65. I have to find ways to communicate further with AXA on the same case number to inform them the details of my claim although the same drug was already reimbursed back in February 2026 without questions asked by AXA. Eventually, AXA reimbursed my claim almost fully since my drugs and dressings cap in my policy was already reached. I am not sure who was the initial staff in AXA who went through this claim and approved the claim, but he/she could have done better.
11. maj 2026
Besvarelse fra AXA Global Healthcare
We are very sorry for the issues you have raised. If you would like us to investigate them, please contact us privately via the Customer Online portal or give us a call at +44 (0) 1892 503856, and one of our agents will support you by taking the details so we can investigate. Our lines are open 24 hours a day, 7 days a week.
Regards Katharine
I am a geriatric and proud of it!
I am a geriatric, 77 years old. There is nothing do demeaning as entire industries telling you that you are TOO OLD, you are only fit to suffer from dementia and sit still and die.
That is the insurance business, especially for travel and overseas healthcare.
EXCEPT AXA!
Their customer service is truly excellent, there is no question that they cannot answer or problem that they cannot find a solution for.
30. marts 2026
Besvarelse fra AXA Global Healthcare
Thank you for your positive feedback Ali, it does mean so much to all the staff here that work together to try to resolve any problems or answer your questions.
Always here to help.
Have a great day.
Regards
Mike
Great company.
Great company.
Attentive staff always trying to find solutions.
Excellent claims service.
5. maj 2026
Besvarelse fra AXA Global Healthcare
Nicholas thank you for your kind words, it means a great deal to the staff that try to provide a first class service.
Regards
Mike
efficient and careful
19. maj 2026
Besvarelse fra AXA Global Healthcare
Lodovico thank you for sharing your experience. We do take great care to work to a high quality measure. It's nice to learn that it is noted.
Regards
Mike
Request reviewed within 24 hours and…
Request reviewed within 24 hours and claim number provided. Clinic fee settled within 24 hours. Super efficient and reporting system very easy to use.
14. maj 2026
Besvarelse fra AXA Global Healthcare
Thank you Nadya for your feedback, we aim to act as efficiently as possible.
Enjoy the rest of your week.
Regards
Mike
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.