Arlo & Jacob Anmeldelser 

I had my Ralf grande sofa delivered today by Carl & Haydn, who were very helpful and quick and not put off by my 3 nosy dogs!
Fiona at Ely was very helpful when I ordered the sofa and Lucinda from Islington helped finalise the size & style of sofa. It was a great service and looking forward to enjoying a sit down!

Excellent experience from initial meeting with Michelle at Chiswick to delivery service by Mark and Ian today. Everyone was so friendly and efficient. The sofa is comfortable and exactly as promised. Will definitely shop with Arlo and Jacob again.

Haydn and Carl were very polite and professional. They called and texted ahead of arrival to let me know when to expect them. Great service.

Amazing sofa and first class delivery experience from Ashley and Ed. Very refreshing to have a direct delivery from the company you have purchased from rather than a third party carrier. Highly recommend

I recently visited the St Albans store with my husband as we were looking for a new sofa. We were kindly greeted by Leanne who gave us space to sit on all the sofas and was on hand to discuss options. We left with a few ideas and followed up on email with some tweaks and quotes, which Leanne and the team were very quick to come back to us with.
We returned the following week to finalise the order with Leanne and to make triple sure we were making the right decision! Leanne was incredibly helpful and patient as we ummed and ahhed over what we wanted. We never once felt pressured into a purchase, and that made us a lot more comfortable with the whole process. We're very excited to recieve our new sofa in a few weeks!

Excellent service provided by Mark and Ian delivering our new sofas. Promt, efficient and courteous. Good old fashioned service. Like going back in time!

Mark and Ian were very helpful, thanks both

Very helpful when I had to change the delivery address at the last moment.
Ashley and Ed were great guys - cheerful and helpful and careful. Moved furniture in the storage unit to accommodate the sofa delivery. Would buy from Arlo & Jacob again for delivery service alone.

From the moment we went into the Tunbridge Wells store and spoke to Lidia to when Ian and Mark made the delivery, the service was excellent.

I was worried about the sofas fitting up the stairs but they gave me full advice about which would work best for our space.

I collected many samples to help with the final decision on fabric.

The delivery was made on time.

The sofas are well made and beautiful.

The delivery of the furniture was highly professional , both Ian and Mike kept their cool despite the hottest day of the year!
They unloaded the settees and fitted the felt pads to the legs of the furniture very quickly.
Anna in the Bristol showroom was very patient with us as we were uncertain of the colour chosen….she helped us through the process and the furniture looks great!

Thanks

I love my Finn sofa! Ashley and Connor were fantastic at delivering the sofa - they were friendly, professional and managed to get the sofa up the tricky staircase in 33 degree heat! Kay at the Islington store was amazing, instantly put me at ease, helped with colours and fabrics that would be best for our home and made the process so easy. Will definitely be purchasing from Arlo and Jacob again!

Ashley & Connor are an asset to the company. They carefully orchestrated a tricky delivery up 4 flights of stairs on a 34 degree day. Fab delivery team.

Fantastic products, brilliantly made. From the showroom to delivery - perfection. Anna in the Bristol showroom helped us choose our new sofa, and her knowledge was expert. Ian and Mark on delivery were great - even in 31 degree heat!

Great experience. Many thanks to Felix and Leanne at the St Albans branch for all their help.

Excellent customer service. Ordered multiple items and was extremely happy with the service from the showroom until it was delivered and assembled. Will be ordering again for sure

Absolutely love my new Hector armchair and Otti snuggler bed which were delivered yesterday!
Coupled with my Otti sofa, rug, cushions and a button stool which is due to turn up anytime now, my house is beginning to look like my own Arlo and Jacob showroom!
Many thanks to the staff at Ely, in particular Fiona who was very helpful and patient with me when choosing what I wanted
Also special mention to the delivery teams who go above and beyond, (this time especially) as Ashley and Lal had to get a pretty heavy snuggler bed up a tight set of stairs and managed it with ease
Many thanks to you all :)

Ashley and Lal were super friendly and really helpful! Thanks so much very professional too.

Great show room.helpful manager at showroom. Excellent choices.

Delivery organised with my calendar in mind.

Very efficient delivery men.

Amanda in the Marlow showroom was very helpful, and patient!, whilst we went back and forth on colours and materials and Mark and Ian delivered our new sofa
with care.

Mark and Ian delivered the sofa efficiently and professionally and were very friendly. Rebecca from the Marlow store also helped us so much in selecting the right sofas for us and we’re really pleased. Thanks for a great service from all involved!