Fourth Delivery from this company. This time was two repaired faulty items which arrived initially on 17th October. Team today comprised Dave , Shane and Lewis on his first day. What a pleasure they w... Se mere
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Se, hvad kunderne siger
We purchased two sofas recently, arrived last week...they are beautiful, so comfortable and fabulous quality! The staff were very patient as i took a while to decide! Delivery guys were great, helpful... Se mere
Ordered a Pugin sofa which looks lovely in my living room. It’s quite a substantial piece of furniture. The guys who delivered it, Shane and Gary were professional, respectful and mindful of other f... Se mere
Virksomheden har svaret
Nicole was very helpful in the showroom and knowledgeable. The sofas are excellent quality. Gary and Stuart are much more than delivery guys and gave us some useful tips on how to look after the sofas... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Express your personality with a truly unique piece that is handcrafted in Britain using traditional techniques and finished in the your choice of fabric. We don’t just stop there, we tailor our sofas to your choice of filling, seat depth and foot design. Visit your nearest showroom and design a sofa, bed or mattress that’s tailored to you.
Kontaktoplysninger
The Dairy, RH20 1ER, Fittleworth, Storbritannien
- 01798 300353
- support@sofasandstuff.com
- www.sofasandstuff.com
4,8
Fremragende
5 t anmeldelser
Har besvaret 95 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service
Excellent service from our first visit to the delivery of our new sofas.
Went to the Fittleworth store and was helped by Sam who was patient and understanding of our wish list and gave useful guidance with style and colour before we made our final decision.
Sam gave us a rough timescale for the delivery and updated when the sofas were ready and awaiting delivery.
I was able to change the delivery date easily when I was contacted with a date and got them delivered exactly when I wanted them.
The delivery team of Dave and Shane were excellent and put the sofas in an our room, put the legs on and took off the protective covering and took it away with them. They gave us advice as to keep the cushions in good condition and where friendly, courteous and respectful throughout the delivery.
Great experience and would not hesitate to use Sofas and Stuff again. Thank you
21. april 2026
Uopfordret anmeldelse
Fourth Delivery from this company since 17th October 2025
Fourth Delivery from this company. This time was two repaired faulty items which arrived initially on 17th October. Team today comprised Dave , Shane and Lewis on his first day. What a pleasure they were. Thoughtful to send text asking if we were fine to accept delivery at 6:45am. Respected property, very polite helpful manner. Credit to the company indeed.
22. april 2026
Uopfordret anmeldelse
We purchased two sofas recently
We purchased two sofas recently, arrived last week...they are beautiful, so comfortable and fabulous quality! The staff were very patient as i took a while to decide! Delivery guys were great, helpful and polite , will definitely be returning to purchase a foot stool! Thankyou sofas and stuff 👌
15. april 2026
Uopfordret anmeldelse
I absolutely love my new sofa
I absolutely love my new sofa. It’s simply perfect in every way.
Chris and Fred the delivery men were so friendly, helpful and accommodating. Nothing was too much trouble for them.
21. april 2026
Uopfordret anmeldelse
Shawn and Duane gave good updates on…
Shawn and Duane gave good updates on their arrival. They were friendly and completely professional in the delivery. Good ambassadors for Sofas & Stuff.
21. april 2026
Uopfordret anmeldelse
High Standard of Service and Delivery
Nicole was very helpful in the showroom and knowledgeable. The sofas are excellent quality. Gary and Stuart are much more than delivery guys and gave us some useful tips on how to look after the sofas. Really friendly, helpful and respectful of our home. Thank you
16. april 2026
Uopfordret anmeldelse
Besvarelse fra Sofas & Stuff
Good morning, Niki.
Thank you so much for your lovely review. We’re delighted to hear that you’re so pleased with your new sofas and the service you received throughout your experience with us.
It’s great to know Nicole was so helpful and able to share her knowledge in the showroom, and we’re especially pleased that Gary and Stuart went the extra mile on delivery. We’ll make sure your kind words are passed on to them both - they’ll be thrilled to hear they were able to offer helpful care tips as well as a friendly and respectful service in your home.
We really appreciate you taking the time to share your feedback, and we hope you enjoy your sofas for many years to come.
Warm regards,
Sofas and Stuff
Sofas and Stuff delivery
Just had Gary and Stuart deliver our new sofa - had to be taken up three flights of stairs and they managed it without any difficulty or even breaking sweat - brilliant service from a great brand - thanks guys!
20. april 2026
Uopfordret anmeldelse
Besvarelse fra Sofas & Stuff
Good morning, Toby.
Thank you for your great review. We’re so pleased to hear your new sofa has arrived safely and that Gary and Stuart made the delivery feel so smooth, even with three flights of stairs!
We’ll be sure to pass your kind words on to them both. It’s always lovely to hear when our delivery teams go above and beyond.
Enjoy your new sofa, and thank you for choosing Sofas & Stuff.
Warm regards,
Sofas and Stuff
Absolutely outstanding in every way.
This is the second time we have purchased from Soafs & Stuff in Tunbridge Wells and there is a reason we went back. Simply put, the whole experience was, again, outstanding.
Ashley was fantastic from start to finish, never putting us under any pressure and always welcoming us on our many 'sighting/planning' visits. Her endless patience and help with the fabric choice made a real difference and we ended up with exactly what he hoped for.
There is a great range within the showroom, we never felt we needed to look around or visit other showrooms, as the range we wanted was right there.
As for the choice of fabrics...I challenge anyone who visits the showroom to leave looking for more choice!
We were looking for a large 'L' shaped sofa, and Ashley really helped advise on the appropriate size for our space and even provided mock-up images for us to see it in situ before we committed.
In Summary, from the first visit to delivery (also first class!) we could not fault the service, choice and attitude of all the people in the showroom, they set the benchmark for excellent retail experience.
18. februar 2026
Uopfordret anmeldelse
Besvarelse fra Sofas & Stuff
Good morning, Richard.
Thank you so much for taking the time to share such a fantastic review. We’re delighted to hear that this is your second purchase from our Tunbridge Wells showroom and that you chose to return to us again.
It’s wonderful to know that Ashley supported you so well throughout the process. Her patience, guidance on fabric selection, and help with sizing and layout advice are exactly the level of service we strive to provide, and we’re so pleased it made such a difference to your experience.
We’re also glad you enjoyed the range available in the showroom and felt confident finding everything you needed in one place. It’s great to hear that the mock-up images helped bring your vision to life before you committed.
Finally, we’re thrilled that everything from your first visit through to delivery met your expectations and that you found the whole experience first class. We’ll be sure to pass your kind words on to Ashley and the wider team.
Warm regards,
Sofas and Stuff
Great sofa and customer service
Great sofa and customer service. Very pleased with purchase.
19. april 2026
Uopfordret anmeldelse
Besvarelse fra Sofas & Stuff
Good morning, Heather.
Thank you for your kind review. We’re delighted to hear that you’re so pleased with your new sofa and the customer service you received.
It means a lot to us to know you’re happy with your purchase, and we truly appreciate you taking the time to share your experience.
Warm regards,
Sofas and Stuff
Friendly delivery from Ryan
Friendly delivery from Ryan. Great footstool
18. november 2025
Uopfordret anmeldelse
Besvarelse fra Sofas & Stuff
Good morning.
Thank you for your lovely review. We’re so pleased to hear that you’re happy with your footstool and that Ryan provided a friendly delivery experience.
We’ll be sure to pass on your kind words to Ryan. Thank you again for choosing Sofas & Stuff.
Warm regards,
Sofas and Stuff
Sumptuous Sofa!
This is our second sofa from Sofas & Stuff and both fully meet expectation. The latest one is so sumptuous! We were kept fully informed at all stages of the process and the delivery by Dave and Shane was excellent: stress-free and efficient.
13. april 2026
Uopfordret anmeldelse
Besvarelse fra Sofas & Stuff
Good morning, Pamela.
Thank you so much for your wonderful review and for choosing Sofas & Stuff once again. We’re delighted to hear that this is your second sofa with us and that both have fully met your expectations.
It’s fantastic to know that your latest sofa is so sumptuous and that you’re pleased with it. We’re also glad to hear you felt well informed throughout every stage of the process, as keeping our customers updated is very important to us.
A special thank you for mentioning Dave and Shane. We’re pleased to hear their delivery service was stress-free and efficient, and we’ll be sure to pass on your kind words to them.
Warm regards,
Sofas and Stuff
I recently ordered some carcasonne…
I recently ordered some carcasonne fabric from the wonderfully helpful team at Redbrick. Dominic Wright could not have been more patient as I twice had to alter the delivery details. He was on to it and rang back when he said he would.
I was most impressed with the whole experience at Redbrick. Thank you.
20. februar 2026
Uopfordret anmeldelse
Besvarelse fra Sofas & Stuff
Good morning, Sue.
Thank you so much for your lovely review. We’re delighted to hear that you had such a positive experience with our team at Redbrick.
It’s wonderful to know that Dominic provided such patient and attentive service, especially when your delivery details needed to be changed. We’re so pleased he was able to help promptly and keep you updated throughout the process.
We’re also thrilled that your overall experience at Redbrick left such a great impression. Your kind words mean a great deal to us, and we’ll be sure to share your feedback with Dominic and the team.
Warm regards,
Sofas and Stuff
We bought our corner sofa from the Bury…
We bought our corner sofa from the Bury St Edmunds store. We visited the shop at least four times and Kelly did an amazing job helping us find the right sofa and the right fabric. What the staff clearly understand is that sofa buying is a process and it takes time to know what you are looking for. A big thank you to Kelly for sharing your knowledge of the high-quality fabrics available to us, and for having incredible patience. We now have an amazing piece of furniture which should stand the test of time.
22. februar 2026
Uopfordret anmeldelse
Besvarelse fra Sofas & Stuff
Good morning, Claire.
Thank you so much for your wonderful review. We’re delighted to hear about your experience at our Bury St Edmunds store and that Kelly was able to support you throughout your sofa-buying journey.
We completely agree that choosing the right sofa is a process, and it’s so important to have the time, guidance, and confidence to find the perfect fit for your home. We’re thrilled that Kelly’s knowledge, patience, and care helped you choose the right corner sofa and fabric.
It’s fantastic to know you now have an amazing piece of furniture that you’ll enjoy for many years to come. We’ll be sure to pass on your kind words to Kelly.
Warm regards,
Sofas and Stuff
Buying experience
We bought a sofa from the Mere Green store yesterday by accident 😀
Went in for a little look around and bingo !
Libby the store manager and her colleague were very friendly and helpful .
We look forward to the delivery in June .
13. april 2026
Uopfordret anmeldelse
Besvarelse fra Sofas & Stuff
Good morning, RW.
Thank you so much for your lovely review.
We’re delighted to hear about your “accidental” sofa purchase – those are often the best kind! It’s wonderful to know that Libby and her colleague at our Mere Green store made you feel so welcome and provided such friendly, helpful service.
We’re really pleased you had such a positive experience in store, and we’re now looking forward to getting your new sofa to you in June.
Warmest thanks,
Sofas and Stuff
Sofas & Stuff have been fantastic…
Sofas and Stuff have been fantastic from start to finish.
Their staff in the Tunbridge Wells store (especially Lisa and Martina) gave us so much of their time and advice throughout our several trips in to look at sofas and fabrics. They never seemed to tire of us and were happy to continue the hunt for the perfect material on their own and have new swatches ready for our next visit.
We have just had three sofas delivered. They are as beautiful as we hoped. Martyn and Jake, who delivered and unpacked them, couldn't have been more helpful. They got everything in place, tidied up afterwards, and moved all our existing furniture back to its rightful home. A delightful pair who were a credit to the business.
All in all, although Sofas & Stuff are definitely more pricey than regular high street furniture stores, the quality of the sofas is second to none and I expect them to last for many, many years.
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Sofas & Stuff
Good morning, Daryl.
Thank you so much for your fantastic and detailed review.
We’re absolutely delighted to hear about your experience with our Tunbridge Wells team, especially Lisa and Martina. It’s wonderful to know they supported you so thoroughly throughout your visits and helped you find the perfect fabrics – we’ll be sure to share your kind words with them.
We’re also so pleased that Martyn and Jake made such a great impression on delivery. It’s lovely to hear they took such care in setting everything up and leaving your home just as they found it.
Most importantly, we’re thrilled that you love your new sofas and that the quality has lived up to your expectations. We truly believe in creating pieces that stand the test of time, so it means a lot to hear that reflected in your experience.
Thank you again for choosing us and for taking the time to share your feedback.
Warmest thanks,
Sofas and Stuff
Great service from start to finish
Great service from start to finish. Thanks to all of the ladies in the Tun ridge Wells store and to Gary and Stuart for their friendly, prompt and friendly delivery. We love our new sofas.
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Sofas & Stuff
Good morning, Alyson.
Thank you so much for your lovely review.
We’re delighted to hear you enjoyed a great experience from start to finish. The team in our Tunbridge Wells store will be so pleased to receive your kind words, and we’ll be sure to pass on your thanks to Gary and Stuart for their friendly and prompt delivery.
Most importantly, we’re thrilled to hear you love your new sofas – that’s exactly what we hope for!
Warmest thanks,
Sofas and Stuff
FANTASTIC CUSTOMER SERVICE
Sadly we had a couple of issues with our Sofa but I must say without any hesitation the help and support from customer services especially the lovely Hayley was exceptional from the very start.
It is very rare to find Customer Support that goes above and beyond to help solve the problem.
The situation was resolved and I would like to thank Customer services especially for making it an easy , helpful experience. THANK YOU
They deserve a Bonus if any of the people holding the purse strings reads this review !!
9. april 2026
Uopfordret anmeldelse
Besvarelse fra Sofas & Stuff
Good morning, S A Gregory.
Thank you so much for your thoughtful review.
We’re sorry to hear there were a couple of issues with your sofa, but we’re absolutely delighted that Hayley and our Customer Support team were able to step in and provide such exceptional service. It’s wonderful to know they made the process smooth, helpful, and easy for you.
Your recognition of their efforts truly means a great deal to us – we’ll be sure to pass on your lovely comments.
Thank you again for taking the time to share your experience.
Warmest thanks,
Sofas and Stuff
Customer service brilliant! fantastic company!
We ordered a sofa from the Leeds showroom. From our first visit Nick and his team were very helpful and provided great advice regarding sofa choices and fabrics. They sent us digital images showing different fabrics on sofas within our room at home. When the sofa was delivered there were a few issues with it, however these were resolved in a courteous, friendly and professional manner by Hayley and her team in Customer Support. We would not hesitate to recommend Sofas and Stuff and will be buying from them again! 😊
30. marts 2026
Uopfordret anmeldelse
Besvarelse fra Sofas & Stuff
Good morning, Marc.
Thank you so much for your wonderful review.
We’re absolutely delighted to hear about your experience, from your visit to our Leeds showroom with Nick and the team, right through to the support you received from Hayley and our Customer Support team. It’s fantastic to know that the fabric visuals helped bring your ideas to life and that any issues were resolved quickly and professionally.
Your kind words and recommendation truly mean a lot to us, and we’re so pleased to hear you’ll be returning in the future.
Warmest thanks,
Sofas and Stuff
Brilliant experience
Brilliant experience from start to finish. Caitlin at the Battersea location was incredibly helpful & patient. Our armchair & footstool were ready within about 2 months and the delivery process was smooth — great communication, on-time and the delivery team (Martyn & Jakob) were fantastic. We love our new armchair, thank you!
10. april 2026
Uopfordret anmeldelse
Besvarelse fra Sofas & Stuff
Good morning, Ams.
Thank you so much for your wonderful feedback.
We’re thrilled to hear that you had a brilliant experience from start to finish. Caitlin will be delighted to know her helpful and patient approach made such a difference during your visit to our Battersea showroom.
It’s also great to hear that everything ran smoothly with your delivery - Martyn and Jakob will really appreciate your kind words about their service and care.
Most importantly, we’re so pleased that you love your new armchair and footstool. We hope they bring you comfort and enjoyment for many years to come.
Warm regards,
Sofas and Stuff
Bought two sofas from Tunbridge wells
Bought two sofas from Tunbridge wells.
Delivery communication excellent and beautiful care of the sofas and positioning in the house. Super friendly and was 6.45 am! Thanks to David and Shane.
10. april 2026
Uopfordret anmeldelse
Besvarelse fra Sofas & Stuff
Good morning, Clare.
Thank you so much for your lovely review.
We’re delighted to hear that your delivery experience went so smoothly and that our team took such great care with your new sofas.
David and Shane will be especially pleased to know their friendliness and attention to detail made a positive impression - even at 6:45am.
We hope you’re enjoying your new sofas and that they bring you comfort for many years to come.
Warm regards,
Sofas and Stuff
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