Aga rescheduled deliver twice at short notice which was a bit disappointing. However, on the third occasion, Zen who was going to install our Aga called to say he could come a day earlier. He and Skip... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I love the Aga, but the delivery was an utter mess with long delays and then a message to say they were unable to honour the LPG connection, informing me that I would need to find a supplier to do thi... Se mere
Virksomheden har svaret
Excellent service from start to finish. Lak & Mark who installed our AGA were fantastic. On time, quick, polite, funny, and informative. This truly was a 5* service. The cooker, even though I ha... Se mere
Virksomheden har svaret
Absolutely excellent service from the Aga call centre. Calls are answered quickly and the operatives are so helpful and kind. I bought 2 Rangemaster trays They arrived so quickly. The quality... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
AGA aims to make life good through thoughtful design using honest, hardworking materials to create relevant, distinctive products that stand the test of time. For almost a century, AGA has been bringing life to the kitchen. We understand the importance of home, family, friends and good food and we know that our homes have to work harder than ever before. It's why we've created an AGA cooker for every stage of life. From first homes to forever homes, there's an AGA for every cook and every kitchen. AGA is – and always has been – progressively modern with traditional values.
Kontaktoplysninger
Station Road , TF1 5AQ, Telford, Storbritannien
- 01952 643140
- customerrelations@agarangemaster.co.uk
- www.agaliving.com
4,3
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very good customer service.
Very good customer service.
Answered my queries quickly and in detail.
They provided valued support.
3. februar 2026
Besvarelse fra AGA
Dear Ceri,
We're happy to hear that our customer service met your expectations. We appreciate you acknowledging the support that we provided to you. Thank you for your kind feedback! 🙂
Best wishes,
The AGA Rangemaster Team
Really helpful when ordering a spare…
Really helpful when ordering a spare part for our Aga
30. januar 2026
Besvarelse fra AGA
Good afternoon,
We're happy to hear that we could assist you in ordering a spare part for your Aga. Thank you for your positive feedback!😊
Best wishes,
The AGA Rangemaster Team
Had my new Aga delivered and fitted…
Had my new Aga delivered and fitted today by Lak and Mark.
They were here at the time they stated . Aga was really well packed they worked well together. All the packing was removed and taken away.
They gave us a quick run down how the Aga works even although it isn’t connected to the circuit board yet.
I was given their number incase I had any problems with it and I’m sure I won’t as the many checks they did to stabilise the Aga on my uneven floor.
I’m so happy 😁
13. februar 2026
Uopfordret anmeldelse
Besvarelse fra AGA
Dear Myra,
We're happy to hear that the delivery and fitting went smoothly! It's great to know the team was punctual and thorough, and that you're pleased with the service. Thank you for sharing your positive experience.😊
Warm regards,
The AGA Rangemaster Team
The installers were great
The installers were great, very professional and friendly, didn’t make a mess. Just using cooker for the first time, going well so far
12. februar 2026
Uopfordret anmeldelse
Besvarelse fra AGA
Dear Libby,
We're happy to hear that the installation was professional and clean. It's great to know the cooker is working well for you! Thank you for your positive feedback.☺️
Warm regards,
The AGA Rangemaster Team
Feedback
The on-site teams were very personable and knowledgeable - and offered good advice. Eddie was very good on phone with follow up post site visit.
11. februar 2026
Uopfordret anmeldelse
Besvarelse fra AGA
Dear Andrew,
We appreciate your feedback and are glad the team was helpful and knowledgeable. We're happy to hear that the follow-up was also beneficial to you.😊
Warm regards,
The AGA Rangemaster Team
Really positive experience
Really positive experience. Lak and Mark kept us informed about their arrival time and kept to it. They were really thoughtful, efficient and obviously highly competent, polite and customer focused.
The whole process today was painless, with no issues and the range looks great. Thank you. Lak and Mark are great ambassadors for Aga.
12. februar 2026
Uopfordret anmeldelse
Besvarelse fra AGA
Hi JA,
We're happy to hear that you had such a positive experience! It's great to know the team's punctuality, efficiency, and customer focus made the process painless for you. We appreciate your kind words.😊
Warm regards,
The AGA Rangemaster Team
Wonderful delivery experience
It was a wonderful, stressless delivery and installation experience. Lak and Mark were highly efficient and professional. Also extremely helpful with product information.
11. februar 2026
Uopfordret anmeldelse
Besvarelse fra AGA
Dear JF,
We're happy to hear that your delivery and installation were stress-free! We appreciate your positive feedback regarding our team's efficiency, professionalism, and helpfulness. Thank you!😊
Warm regards,
The AGA Rangemaster Team
What a brilliant team Simon and Paul…
What a brilliant team Simon and Paul are. They rang the previous day to check everything was ready for the delivery of our new Aga oven and the removal of the previous range. They arrived on time and started to unpack the oven and accessories. All the time they were thoughtful and respectful to us and our property. They worked diligently and ensured we were aware of the need to burn off residue and the times needed for each section of the oven. Thank you Simon and Paul of excellent service
10. februar 2026
Uopfordret anmeldelse
Besvarelse fra AGA
Dear Geraldine,
We're happy to hear that the delivery and installation of your new oven went so well. It's great to know that you found our team to be thoughtful and respectful, and that they ensured you were aware of the oven's operation. Thank you for your positive feedback.☺️
Best wishes,
The AGA Rangemaster Team
Replacement oven
Had a replacement oven due to previous one being faulty. Lak and Mark were on time friendly and courteous. Replaced the oven quickly and Lak added a couple of metal plates underneath the oven to make it level due to the uneven flooring of an old house. Went through the functions of the oven. Great customer service !!
9. februar 2026
Uopfordret anmeldelse
Besvarelse fra AGA
Dear S Whitnall,
We're happy to hear that the replacement oven installation went smoothly! We appreciate your positive feedback regarding the prompt, friendly, and courteous service. It's great to know the leveling solution and function explanation were helpful.🙂
Warm regards,
The AGA Rangemaster Team
Beware the hidden running and repair costs.
Great product and pleasant individuals to deal with, a shame that the score for their efforts should be dragged down by outdated company policy.
Do not expect technical support if you are working on your oven yourself. Company policy deliberately withholds any and all technical documentation and advice forcing customers to use approved (and expensive) third party services.
A rebuild that should have taken a day stretched to 12 weeks due to lack of simple information that most companies would be pleased to provide.
The safety issues around these policies are worrying with inexperienced individuals attempting repairs on a potentially dangerous product.
So be warned, the cost of the product is not just the purchase price but ongoing inflated prices for both spare parts and service.
30. januar 2026
Besvarelse fra AGA
Hi Geoff,
Thank you for taking the time to share your experience. We’re really glad to hear that you’re happy with the product and found our team pleasant to deal with.
We understand your frustration regarding technical support and documentation. For health and safety reasons, we are unable to provide further advice or guidance on any conversions, modifications, or repair procedures that have not been officially approved by AGA Rangemaster. This policy is in place to protect our customers, as working on gas- and heat-related products without full manufacturer guidance can be dangerous.
We truly appreciate your feedback and will continue to review how we can better support and communicate with our customers within the boundaries of safety and compliance.
Warm wishes
AGA Rangemaster
Just received excellent service from…
Just received excellent service from Alex at Aga Customer Relations. Always buy Aga products, they last really well and those with a guarantee mean exactly that.
5. februar 2026
Besvarelse fra AGA
Hi Corinne,
We're happy to hear that you received excellent support from our team! We appreciate your continued loyalty and are glad our products and guarantees meet your expectations. Thanks for your feedback.
Warm wishes
AGA Rangemaster
Lak and Mark were excellent!
Lak and Mark were excellent in delivering our new Rangemaster oven this morning. They hey were quick, efficient, informative and friendly. Thank you
5. februar 2026
Uopfordret anmeldelse
Besvarelse fra AGA
Dear Jo,
We're happy to hear that the Rangemaster oven delivery went smoothly! It's great to know the team was quick, efficient, informative, and friendly. Thank you for your feedback.🙂
Kind regards,
The AGA Rangemaster Team
Super helpful in solving a longstanding…
Super helpful in solving a longstanding problem
5. februar 2026
Uopfordret anmeldelse
Besvarelse fra AGA
Dear Mr Malcolm,
We're happy to hear that our assistance resolved your issue. Thank you for your positive feedback, we appreciate it greatly!
Best wishes,
The AGA Rangemaster Team
Polite and friendly service
I called up for some pre sales info and was met over the phone by Alex, she was polite and eager to help offering advice and contacts for certain retailers and let me know about a trade in deal going on at the moment. Very friendly and helpful customer service, thank you!
2. februar 2026
Uopfordret anmeldelse
Besvarelse fra AGA
Dear Chloe,
We're happy to hear that you found the pre-sales support helpful and informative! We appreciate you mentioning the team member's eagerness and the details provided about retailers and trade-in options. Thank you for your positive feedback!🙂
Warm regards,
The AGA Rangemaster Team
The Aga badge melted
The Aga badge melted! Helen at Customer Service was very helpful and a replacement was sent free of charge.
21. januar 2026
Besvarelse fra AGA
Hi Jeffrey,
We're happy to hear that the issue with the badge was resolved and that our customer service was helpful. Thank you for your feedback!😊
Kind regards,
The AGA Rangemaster Team
The Aga team (in particular Eddie/Jen and Susie)
The Aga team (in particular Eddie)
were very responsive to teething issues with the door seal and the front handle.
Eddie and the Oundle Aga team (Susie and Jen) was very reassuring that any issues were going to be sorted out which helped a lot.
Terry the engineer who came to fix the issue was extremely good at his job -and sorted things out with the minimal of fuss! Thoroughly recommended....
28. januar 2026
Uopfordret anmeldelse
Besvarelse fra AGA
Dear Jane,
We appreciate you sharing your experience! We're so glad that the team was responsive to the issues you encountered and reassured you throughout the process. It's great to hear the engineer resolved everything efficiently. Thanks for the recommendation!😊
Warm regards,
The AGA Rangemaster Team
Faultless delivery
Faultless delivery, installation of new range cooker and removal of old one.
Lak and Mark were absolute professionals, fast and took care to not make any mess despite the tight space.
5 stars! Thank you!
4. februar 2026
Uopfordret anmeldelse
Besvarelse fra AGA
Hi Konstantinos,
We're happy to hear that the delivery and installation were faultless. It's great to know the team was professional, fast, and tidy. Thank you for your five-star review!🙂
Best wishes,
The AGA Rangemaster Team
After purchasing my aga Masterchef…
After purchasing my aga Masterchef deluxe 110, the communications from Aga were great. Always informed and advised of an earlier date for delivery which was unexpected and a real positive.
In the day the Aga was delivered by Andy and Andrew. Given the current state of the on going renovation the cooker was navigated into place with ease.
After being set up the time the team spent a good amount of time with me demonstrating all the cookers settings. Top work team!
29. januar 2026
Uopfordret anmeldelse
Besvarelse fra AGA
Dear Rob,
We're happy to hear that you had a positive experience with the delivery of your new appliance. It's great to know our team provided excellent service and helpful guidance during setup. Thank you for your feedback!🙂
Warm regards,
The AGA Rangemaster Team
Fantastic service by Jackie
Moved into a new house with an AGA but no user manual. Couldn’t find the model or serial number either. Called customer services and very kind girl Jackie helped me access the right manual and emailed it across as well. Really pleased with her manners and professionalism all while being very kind 💖
3. februar 2026
Uopfordret anmeldelse
Besvarelse fra AGA
Dear Dr Syed,
We're happy to hear that you had a positive experience with Jackie. We appreciate your feedback and are so glad we could assist you with your AGA manual. It's wonderful to know our customer service was helpful and kind.😊
Warm regards,
The AGA Rangemaster Team
Found AGA easy to deal with initially…
Found AGA easy to deal with initially when deciding to purchase one but communication afterwards with regards to delivery frustrating we received many texts regarding delivery but they kept changing. Finally delivery was confirmed and completed by Simon and Paul who were extremely professional in fitting and explaining how the AGA worked. Now looking forward to using my new electric AGA
3. februar 2026
Uopfordret anmeldelse
Besvarelse fra AGA
Dear Colin,
We're glad you found the initial purchase process easy. We apologize for the frustrating delivery communication. We appreciate your positive comments regarding the professionalism of the installation team and are happy to hear that they explained the AGA's operation clearly. We hope you enjoy your new AGA.😄
Best wishes,
The AGA Rangemaster Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.