Fantastic service, item was out of stock but they emailed when it became available which was only a few days. Best price online and delivered very prompt.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Quick delivery. Easy to use website. Pleasant person when I had to phone. Unfortunately I was concerned about a possible scam linked to my payment.
Virksomheden har svaret
I am so disappointed with this company, after so many years investing in their brilliant cookware etc. my last order is not being honoured. I ordered online, a 14cm saucepan with a discount off... Se mere
Virksomheden har svaret
Surprisingly the base of my 3.0L Aga 24cm stainless steel sauté pan failed after 12 years. I contacted Aga cookshop and sent some photos, who promptly delivered a new pan. It reinforces our decision... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
AGA Cookshop’s range of cookware is developed by experts to offer the best possible performance and durability, ensuring you get the best from your AGA cooker – including flat bases that give the best contact with the AGA hotplates and specially design...
Kontaktoplysninger
Storbritannien
- www.agacookshop.co.uk
4,5
Fremragende
5 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
New Range Cooker Purchase.
We visited the showroom to select a new range cooker and appreciated the choice available and the level of professional help to assist us in making a choice. So many retailers have next to no stock on display but it was important to us to see what we were buying.
Tony was immensely helpful throughout the process from initial advice through to delivery and installation. Nothing was too much trouble and he smashed competing suppliers on delivery timelines and the quality of customer service. If you are looking for a Range cooker then I genuinely don't think you could find anyone better to deal with. They are a hidden gem.
21. juni 2026
Besvarelse fra AGA Cookshop
Dear Tony,
We are pleased to hear about your positive experience selecting a new range cooker with us. It's wonderful to know that our wide selection and the professional assistance you received were helpful in your decision-making process. We truly value your kind words about the support provided, from initial advice to delivery and installation. We are committed to offering excellent customer service and efficient delivery timelines, and we are delighted that we met your expectations. Thank you for recognizing us as a "hidden gem." 😊
Warm wishes,
The AGA Rangemaster Team
I am pleased with my new AGA cook shop…
I am pleased with my new AGA cook shop purchase. It’s exactly the right size and works on my induction hob without a problem as well as on the Aga.( I’ve had Aga pans before that do not work well on my induction hob even though they claim they do!) It seems good quality and is easy to handle.
25. juni 2026
Besvarelse fra AGA Cookshop
Hi Claire,
Thank you so much for your review. We are pleased that you are happy with the performance of your new purchase.
However, we are sorry to read that previous items have not performed as well. Please do contact us at tpsupport@agarangemaster.co.uk if you have any further feedback and we will ensure this is shared with the relevant team.
Best wishes,
AGA Rangemaster
Great frying pan
Great frying pan. Already have wok again with removable handle. Great idea for storage solution. Good quality
22. juni 2026
Besvarelse fra AGA Cookshop
Hi John,
Thank you for your positive feedback!
Best wishes,
AGA Rangemaster
Generally Positive
There were a lot of hoops to jump through, which was disappointing. Generally my experience was positive.
22. juni 2026
Besvarelse fra AGA Cookshop
Good morning Dave,
Thank you so much for your feedback.
We are pleased to read that you had a positive experience, but we are disappointed to read of potential issues.
Please do contact our team at tpsupport@agarangemaster.co.uk if you would like to share any additional feedback!
Kind regards,
AGA Rangemaster
Besvarelse fra AGA Cookshop
Hi Paul,
Thank you so much for your positive review 😊
Best wishes,
AGA Rangemaster
Delighted with the product
Delighted with the product, lovely designs for cooker tops. Felt it was good value for the quality of the product. Everything was well packaged and packed carefully and delivered safely.
25. juni 2026
Besvarelse fra AGA Cookshop
Hi Elisabeth,
Thank you so much for taking the time to leave such a positive review.
We are so pleased to read that you are happy with your order!
Kind regards,
AGA Rangemaster
Ordering, payment and delivery all straightforward.
My purchase of oven gauntlets was easy to order and arrived on time and well packed.
24. juni 2026
Besvarelse fra AGA Cookshop
Hi Ann,
Thank you so much for your review!
Warm regards,
AGA Rangemaster
Prohibitions
Unfortunately, your policy doesn't allow the use of foreign registered credit cards to buy products on the website. I am visiting the Uk next week and wanted to take advantage of an online sale and get products delivered to my brother in law in the Uk so I could take them back to Canada with me. It's ironic I received a follow up survey because I didn't actually make a purchase. As your products are not available in my country, your lack of shipping here, plus your prohibition on foreign credit cards makes dealing with you almost impossible. Not good for me nor for your sales.
23. juni 2026
Besvarelse fra AGA Cookshop
Hi Michael,
We are so sorry to read of the disappointment caused.
We understand the difficulty this can cause so we have located your previous communication with our Cookshop team and discussed this matter further. Whilst we cannot guarantee this alternative option will work, we can look to share a secure payment link with you and take the order via email or phonecall.
Kind regards,
AGA Rangemaster
Besvarelse fra AGA Cookshop
Dear Thomas,
We're so pleased to hear that your ordering process was simple and that your items were dispatched quickly. It's wonderful to know you're happy with the quality!
Warm regards,
The AGA Rangemaster Team
the web page was not easy to order
the web page was not easy to order, I had to phone your help line and each time it was answered immediately and very kind and helpful
23. juni 2026
Besvarelse fra AGA Cookshop
Dear Simonetta,
We are sorry to hear you experienced difficulty with our webpage. However, we are delighted that our helpline team was able to assist you promptly and kindly. Thank you for your valuable feedback.
Warm wishes,
The AGA Rangemaster Team
Besvarelse fra AGA Cookshop
Dear Mrs. Coulter,
Thank you for your great review! 😊 We're delighted to hear everything was as described and that you are pleased with our products. We really appreciate your support!
Best wishes,
The AGA Rangemaster Team
Besvarelse fra AGA Cookshop
Dear Mark,
We're so happy you found our product great, the price good, and the delivery timely! Thank you for your positive feedback, we truly appreciate it. 😊
Best wishes,
The AGA Rangemaster Team
Besvarelse fra AGA Cookshop
Dear Alison,
We're so happy to hear how much you love our product and that it's a regular part of your routine! We truly appreciate your kind words. 😁🥘
Warm regards,
The AGA Rangemaster Team
AGA purchase
What i ordered was delivered and the quality was excellent and it was delivered in only 3 days which I was very pleased about.
21. juni 2026
Besvarelse fra AGA Cookshop
Hi David,
We are so pleased to hear that your order arrived quickly and that you are happy with the excellent quality of the product. We appreciate your positive feedback!👨🍳
Best wishes,
The AGA Rangemaster Team
Besvarelse fra AGA Cookshop
Dear Mrs Haig,
We truly appreciate you taking the time to share your positive feedback with us again. We are glad you had a good experience!😊
Warm wishes,
The AGA Rangemaster Team
Replaced a saucepan 24.75 yrs old as it…
Replaced a saucepan 24.75 yrs old as it was within the 25 year warranty.
15. juni 2026
Besvarelse fra AGA Cookshop
Dear Dennis,
We are so pleased to hear that our warranty service met your expectations after nearly 25 years. We appreciate your kind words!🙂
Warm regards,
The AGA Rangemaster Team
Good pan, good customer service
Good pan, with excellent non-stick coating. Lightweight and easy to clean. First pan I received had a flaw on the outer enamel, but this was replaced free of charge via a prepaid postage label. All in all good service and would use this shop again.
18. juni 2026
Besvarelse fra AGA Cookshop
Dear John,
We are so pleased to hear you are enjoying the pan's non-stick coating and ease of cleaning. We appreciate your understanding regarding the initial flaw and are glad we could resolve it promptly for you. We value your feedback and look forward to serving you again. 🧑🍳
Best wishes,
The AGA Rangemaster Team
Good quality product
18. juni 2026
Besvarelse fra AGA Cookshop
Dear Michael,
Thank you for taking the time to share your feedback. It is greatly appreciated. 😁
Best wishes,
The AGA Rangemaster Team
I know these pans are good as we…
I know these pans are good as we already have a set of saucepans the same. The casserole dish will come in handy. It was quite expensive but I’ve got it now and they clean up very well.
18. juni 2026
Besvarelse fra AGA Cookshop
Good afternoon Malcolm,
We're glad to hear you appreciate the quality of our pans and that the casserole dish will be a useful addition. We understand your thoughts on the price, and we're happy the easy cleanup makes them a worthwhile investment for you. 😊
Best regards,
The AGA Rangemaster Team
Ordering was good but we got no update…
Ordering was good but we got no update on the progress of the product, when it was sent or any arrival information. It supposedly tried to be delivered on two separate occasions but we were given no text or card that it failed and no information as to when they were going to try. I had to phone to find out where it was. Once contacted, the Aga team were very efficient and helpful- just the postal arrangements let it down.
13. juni 2026
Besvarelse fra AGA Cookshop
Good morning,
Thank you so much for taking the time to share your feedback, though we are so sorry to read about the issues that impacted your delivery.
Whilst we are pleased that our team were able to resolve this, we have still shared your comments with the relevant department to ensure this is reviewed further.
Best wishes,
AGA Rangemaster
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.