ACS Courier S.A. Anmeldelser 

10 μέρες ψάχνουν να βρουν το δέμα! Στα τηλέφωνα δεν απαντούν και από το κατάστημα, αφού περιμένεις 30 λεπτά με 1 ώρα αναμονή... στο γκισέ δεν μπορούν να εξυπηρετήσουν!

They sent the parcel in the wrong address.

Δεν εχω λογια για την εξυπηρετηση της ACS.!!!!
Το δεμα μου εφτασε απο αλλη χωρα στον προκαθορισμενο χρονο(μια εβδομαδα) και αλλη μια εβδομαδα πηρε για να φτασει απο την αποθηκη της ACS στο γραφειο της περιοχης μου.Κανεις δεν με ειδοποιησε για την παραλαβη του δεματος-επρεπε εγω να παρω τηλεφωνο..Και οταν επικοινωνησα μαζι τους οι υπαλληλοι συμπεριφεροταν σαν να δουλευαν σε αλλη εταιρια.Οξ απαντησεις τους ηταν:"Δεν ξερουμε,γιατι καθυστερησε.."," Δεν ξερουμε,που ειναι..".Τελικα,μετα απο πιεση ανακαλυψαν,οτι το δεμα μπο ειναι στο γραφειο τους και θα μου το εστελνσν την επομενη μερα!
Αυτο το κουριερ ειναι ΑΠΑΡΑΔΕΚΤΟ!!!!

Worse Courier, and I use that term lightly, ever, it takes longer to get from Thessaloniki or Athens to Symi than it does from other Countries to Thessaloniki or Athens. IMO how they can call themselves a courier service is beyond me, they are neither couriers or offer a service.

They rude and worth of nothing have my package form Thursday i went there to pick it up the guy told me it will be here Saturday i m there and there is another lady telling me you should have put it for saturday delivery i say her we did she look at me rude and says mondey now. and was express so cant imagine what happens there every day... STAY AWAY

Απλά απαραδεκτοι και καθόλου εξυπηρετικοί.

Avoid this company by all means. They are totally incompetent with the worst logistics process and app you will ever use. IMO ACS should be shut down by the Greek authorities. Simple shipments from Rhodes to Kastellorizo-Megisti in Greece are consistently delayed or not delivered due to that the ACS system for unknown reason do not recognise any street address in Kastellorizo-Megisti. Despite that I have had hundreds of parcels successfully sent by other carriers ACS cannot find the island by a simple Google search. You have been warned.

Worst service in the world !
They been keeping me home for two days saying between x- y time you will receive the package but no one come no phone call and no package

Have been asking help in providing me a quotation about a shipping from Corfu' Island to Rome in Italy.
But instead of giving me any useful answer they just gave me a link "to do all by myself" and the link just showed this: "ERROR 404"
Really USELESS CUSTOMER CARE...well as the proverb says "You can tell a good day from the morning!"....AVOID THIS COURIER

im waiting from previous week.the man called one day that he is outside the house no warning no call no sms no nothing.I asked if he could leave it on the porch but refused.Said im on my way to home and in a few minutes i ll be there but refused to wait.Asked when he can come back again said in 2 days time!!!!!!

How Acs courier company,on the Greek island of Zakynthos can call themselves a courier company is a joke! They never deliver and always send notifications that 'its a failed delivery '! So we have to queue up and collect! I would suggest they employ more drivers ,or in fact ,any drivers!!! I wish I could give no stars! Dreadful service!!!

I have to receive two different shipments in Heraklion, Crete, at the Alikarnassos branch since last Friday, 31/01/2025. After the poor service of the courier who, AS ALWAYS, does not bring me the packages as they should at the place of residence where they were supposed to be delivered, the employee told me to come on Monday, 03/02/2025, to pick them up from the branch in Alikarnassos. I go today, Monday, 03/02/2025, and the branch - without any warning in order to serve their customer - moved it to the industrial zone on A street!!! and now they refer me WHEN THEY FIND THE PACKAGES to deliver them to some smart point. If this company didn't have Mitsotakis' back, it would be a zero!!!

The worst courier service in Greece. Every time a package I expect is with ACS I have problems. It is always delayed for no reason. It usually takes 4-5 days for a package to arrive from Athens to Heraklion, Crete with them which is ridiculous. They also never pick up the phone. Avoid them at all costs.

Very bad Very bad transport company. With evething correct addresses and mobile they told me that, we couldn't found the delivery customer.... Many times the same....

I have two orders on processing by ACS courier for over two weeks now. You may order from anywhere in Europe, it will get to Greece in no time. Once it arrives in Thessaloniki hub of ACS, you will either wait an eternity to get your package or you will never get it. No one will ever answer to the phone, e-mail, the only customer support available is a useless bot on their site. The worse courier company in UE by far.

Courier doesnt EVER deliver a package!
This time, they dont answer the phone, emails, NOTHING!
My package is on their inventory for 2 weeks!
Still no updates!

Placed my order near Christmas, to come from Czech Republic to Athens, Greece. In less tha n a week my order had been sent away from Prauge to Bucurest, Romania, and from there to Thessaloniki, Greece. Now it sits in the ACS HUB in Thessaloniki, which is less than 5 hours away from Athens, by car, for over 3 weeks. They will not answer the phone either. Overall a terrible experience.
Sellers, please do not associate with this company, for the sake of the customers, as they are lazy, petty and have to be begged to do their job.

The worst service I've ever had. I had ordered something from AliExpress and had paid for that. When the order arrived I was on holidays and ACS refused to keep the parcel till my return. They sent it back to China and I haven't got a refund. You can lose your money with this company.

Ordered via dpd and acs took over in Greek territory. 2 days Spain to Greece, Acs still processing my order (10 day) within Athens. Joke of a courier service provider

by far the worst company. no one answered the call center. They never deliver on time. For example, my order from December 28 is in their sorting center in Thessaloniki and still (January 13) has not been delivered... I went to the store and they told me that they are now delivering the orders that arrived on December 23... Simply unacceptable