ACS Courier S.A. Anmeldelser 

Η εξυπηρέτηση είναι αηδιαστική.
Δεν θέλουν να απαντήσουν στο τηλέφωνο, έχουν πετάξει το τηλέφωνο 3 φορές. Υπάρχουν όλα τα αποδεικτικά στοιχεία από καταγεγραμμένες συνομιλίες με μέλος του προσωπικού στο Levadya που αρνήθηκε να δώσει το όνομά της και πέταξε το τηλέφωνο.
Δεν θέλουν να παραδώσουν δέματα, λένε ψέματα και ισχυρίζονται ότι λένε ψέματα ότι τηλεφώνησε ο κούριερ και δεν σηκώσαμε το τηλέφωνο την ώρα που εγώ και ο σύζυγός μου καθόμασταν και περιμέναμε την κλήση.

17.07 και 18.07. 5 φορές μέσα σε δύο μέρες πήραμε τηλέφωνο και περιμέναμε 15 λεπτά, μιλούσαμε με ένα μέλος του προσωπικού που δεν ήθελε να μας βοηθήσει και έκλεισε το τηλέφωνο. Αηδιαστική εξυπηρέτηση. Δεν θα ξαναχρησιμοποιήσουμε την ACS courier.
Πληρώνεις χρήματα και παίρνεις μια αγενή άρνηση εξυπηρέτησης

Το τηλέφωνό μου 6946350485

ACS in Zakynthos is terrible. They do not deliver. You have to pick up your parcel yourself. There is alays a waiting line of people in the burning sun. Lidl is taking better care of a car to provide shadow than ACS for people. The strange thing is that people are waiting in line to get their parcel. Stop doing that, don't pick up your parcel anymore, in a few days ACS does not know what to do with all these parcels and start delivering where you paid for.

An absolute disgrace concerning service updates and anything else. It remains to be seen if the package will eventually arrive.

ACS is the worst company I’ve ever seen I called earlier today regarding a package that was not delivered due to a “wrong address” and was told to cancel my order and order from elsewhere. How totally unacceptable no professional service whatsoever.sadly I will not order from that website again due to ACS

From the initial email communication to the final delivery, everything with ACS Cyprus went perfectly. The call center was extremely helpful, provided all necessary information, and responded quickly and efficiently. It was my first time using ACS – I reached out on a Friday afternoon – and to my surprise, the drivers already arrived the next day (Saturday), perfectly on time within the agreed pickup window. Both were very friendly and supportive. A reliable and professional service all around – I would definitely use them again!

First they said my address was wrong then they delivered my package to a random person with a totaly different name !

-100 not 1star.

For the ACS office in Paros.
There are no words to describe the inefficiency and the lack of professionalism …
They treat clients like garbage. We have to wait hours in queue and we don’t get service after all …

Very pleased with ACS Greece - Kranidi. Very friendly and punctual.

Το Σάββατο 31 Μαΐου ήταν τα γενέθλια της κόρης μου.Της αγόρασα από την adidas ένα ζευγάρι παπούτσια Δώρο για τα γενέθλια της. Πήγα στην κουριερ του Διδυμοτείχου για να πάρω τη παραγγελία μου .Εκεί μια Κυρία μου είπε αφού ελεγξε τον αριθμό αποστολής οτι το δέμα μου έχει φθάσει αλλά θα πρέπει να έρθω σε καμία ωρίτσα για να το παραλάβω γιατί τώρα τα τακτοποιουν.Μετα από μια ώρα έστειλα την κόρη μου να πάρει το δεμα-δωρο της και της είπε η Κυρία οτι δεν έχει έρθει το δέμα και το περιμένουν από Δευτέρα. Επικοινώνησα άμεσα με τα κεντρικά της acs και της adidas που με επιβεβαίωσαν οτι το δέμα έχει αφιχθει στο κατάστημα του Διδυμοτείχου. Αυτή είναι η acs Διδυμοτείχου.

I paid for a parcel to be delivered to my house and instead they put it in a locker. I did not know and several days later my package was returned and I had to ask to send it again to ACS office. I will never use ACS again.

Rating (-1,000,000)
ACS employs delivery people who say they attempted a delivery, but they NEVER show up at your home. This dishonesty is not a sign of respect for customers!!!
It took multiple efforts to deliver a Christmas tree with the correct address. This week, the driver absolutely did not ring the bell. I was @ home. I will not do business with any company who employs your couriers.

ACS Cyprus, -10- is the score. Item has been placed in a locker box at a superstore. Have 3 days to collect it, or says will be returned to sender :( BTW, locker box doesn't work on Sundays according to their website!. Cannot get to pick it up in the 3 days. Phoned ACS 3 times to check if item can be taken to an ACS office. Phone never answered, tried various times in the day, press option 5 to speak to a representative, just cuts you off saying they will call you back - surprise surprise, they never do. TEMU stop using these people or you will lose sales in Cyprus!!!

Where is the minus sign? They tried to bribe us for €10 for picking up our renewed passports. Only cash money of course.

1 star because 0 stars is not an option.
I paid to have a parcel delivered to my house instead they have put it in a locker and have given me 2 days to collect it. I don't drive. This is diabolical service

If this company adopted the policy of informing customers when they are going to deliver there would be a better chance of a successful conclusion to the transaction. Furthermore when they fail and expect the customer to go to their offices to pick up a parcel a friendly face across the counter might help to mitigate the damage. Even ELTA does a better job.

I ordered one electric scooter which one they lost, it's take a month to find out what's happened but ok, I ordered another one from different company and it's week past delivery time and I don't get anything, I feel sorry about all the seller which one they need to work with them and try to sell the items online .

ΤΟ ΕΝΑ ΑΣΤΕΡΙ ΕΙΝΑΙ ΥΠΕΡΑΡΚΕΤΟ, ΜΑΚΡΑΝ ΤΟ ΧΕΙΡΟΤΕΡΟ ΚΑΤ/ΜΑ ΣΤΟ ΝΗΣΙ ΤΗΣ ΜΥΚΟΝΟΥ. ΝΤΡΟΠΗ ΣΑΣ ΠΟΥ ΕΝΩ ΥΠΑΡΧΕΙ ΔΙΕΥΘΥΝΣΗ ΚΑΙ ΕΧΕΤΕ ΤΗΝ ΥΠΟΧΡΕΩΣΗ ΝΑ ΤΟ ΠΑΡΑΔΩΣΕΤΕ ΟΛΟ ΓΡΑΦΕΤΕ ΛΑΝΘΑΣΜΕΝΗ, ΕΛΛΙΠΗΣ ΔΙΕΥΘΥΝΣΗ (ΤΟ ΕΧΕΤΕ ΚΑΝΕΙ ΠΟΙΗΜΑ), ΘΑ ΠΑΡΕΙ Κ ΤΟ SCROUTZ ΜΙΑ ΕΝΗΜΕΡΩΣΗ ΝΑ ΞΕΡΟΥΝ ΜΕ ΠΟΙΟΥΣ ΣΥΝΕΡΓΑΖΟΝΤΑΙ...

Acs NEVER ANSWER THEIR PHONES!!!!
2 days I’m calling Palio Faliro branch. No one answers.

Worst courier company ever. They place my package in locker eventhough I've reject that proposal, so I'll receive my box at least 5 days later. Also their are no employees to bring the package door to door, as I have order so they ask me to visit the store 5 days later to receive my package.