ACS Courier S.A. Anmeldelser 

Very very disappointed every try a time trying to change the location of my order to get delivered but they call service never lets you talk with a person and from the link is impossible to find a way how to change it so it's easier to bring it to a checkpoint closer to me

ACS Cyprus experience. Packages for home delivery are sent to random ACS agents for collection in person. Some rerouted to a locker box for collection via code. Never is a package delivered to the home. If the driver can't find the home a message stating attempted delivery appears on tracking page. There is no number to call if you want to get in touch with them. You can only message them and when you do it takes ages for a reply if you get one at all. ACS used to be a company I could rely on, alas not any more. The service has deteriorated significantly over the past year.

One of the worst courier experiences I’ve ever had.
I paid for home delivery, yet ACS never even attempted to deliver my package. Instead, I was notified that it was dumped at one of their offices — nowhere near the address I had provided.

To make matters worse, there is no way for receivers to contact them. The only phone option is for senders, and even that line is completely useless because no one ever answers.

This level of service is unacceptable. If you value your time, money, or sanity, avoid this courier at all costs.

Inappropriate manners, they don't send the box and they don't bring it back. Thiefs

Ότι χειρότερο υπάρχει.Αποφασισε η εταιρία και άλλαξε την πολιτική της για τα πακέτα από το Shein και τα στέλνει όπου θέλει αυτή.Και που παίρνεις για να αλλάξεις τοποθεσία πριν σου έρθει το πακέτο σου κάποια πακέτα δεν έχουν καν αυτή την επιλογή.Ηθελα να ξερα τι ακριβώς πληρώνουμε;

One of the worst courier company. They are totally unorganised. They are getting later and later with delivery of packages. Plus after I have pick up a package, they send me sms that the package is at the delivery store. Why?

Έπρεπε να παραδοθεί ΣΠΙΤΙ ΜΟΥ!! όπως πλήρωσα και όπως ερμηνεύεται η λέξη Courier. Η εταιρεία σας αυθαιρετεί εις βάρος μας με απαράδεκτες πρακτικές ...
"το σύστημα" λέει, όρισε να παραλάβω από locker!.. χωρίς να ενδιαφέρεστε αν μπορώ, αν έχω μέσον μεταφοράς. Δεν ψωνίζουμε όλοι για χόμπι...Courier χρησιμοποιούμε και κάποιοι λόγω αδυναμίας να βγούμε!!
ΤΕΛΟΣ η εταιρεία σας!

Not worthy of even a single star.
ACS is by far the most unreliable, incompetent, and dishonest courier company I have ever encountered. They regularly falsify delivery attempts, claiming customers were “not found” when no delivery was ever made. This forces people to travel long distances to retrieve parcels that should rightfully arrive at their doorstep. Their so-called customer service is a complete disgrace — phones go unanswered, complaints are ignored, and accountability is nonexistent. A courier company that cannot deliver parcels, answer calls, or provide the most basic reliability has no right to exist in this industry.

I sent a package cash on delivery the recipient went the next day payed cash and collect it.im still waiting for my money and after 1 week they will give them to me.and the worst part they will give me a bank cheque so another headache to head to the bank.totally stupid without logic policy never again using this useless company.

Οι χειροτεροι με διαφορα. Ταχα, προτιματε να βαλετε delivery method πεζουνι ή χελωνα παρα να τους πληρωσετε τουτους. Οι οδηγοί τους; Αγενεστατοι. Βαρκουνται να δουλεψουν. Δηλωνουν οτι εν ηβραν κανεναν για να παραδωσουν κατι ενω δεν προσπαθούν καν. Ουτε ένα τηλεφώνημα πιλε μου. Ρε, εν τηλεφωνο της δουλειάς που εσιετε, εν τζαι πληρωνετε το.
Οι υπάλληλοι στα καταστήματα; Με τα μουτρα ως το πατωμα, να σε ξιτιμασουν μηνισκει. Συγγνωμη ρε παιδια που ηρτα να πιασω το πακετο μου επειδη ο οδηγός σας εν ασχοληθηκε. Συγγνωμη που θελω εξυπηρετηση α.

Παλαιότερα ήταν δραματική η κατάσταση. Πλέον έχει βελτιωθεί λίγο. Ωστόσο σε καμία περίπτωση δε φτάνει τα όρια της αξιόπιστης courier. Τα locker της, άλλοτε δουλεύουν κι άλλοτε όχι, με αποτέλεσμα να χρειάζονται επιπλέον 3 με 4 ημέρες για τη παραλαβή τους από το κατάστημα. Επίσης, τα δέματα τα πάνε από μόνοι τους στα Lockers, ενώ η αγορά του voucher είναι για παράδοση σε διεύθυνση.
Στα τηλέφωνα πλέον τα σηκώνουν γρήγορα, αλλά εξαρτάται σε ποιο κατάστημα θα πέσεις για εξυπηρέτηση.

Terrible service, leaving people jumping ahead in line and still serving them. I was in line waiting for an hour and they did not serve me even though I had all the information they still refused.

Cyprus ACS courier company is the worst experience in my life what i have i don’t recommend to use them services for nobody! They have such an idiots drivers that i have no words…If you have problems with delivery nobody will help you also there is no number where to call and complain about situation because nobody cares…

Φρικτη εμπειρια καθε φορα. Αγενεστατοι στο τηλεφωνο, ψευτες, σου λενε οτι εγινε προσπαθεια παραδοσης και ελλειπες ενω δεν ειχαν καν διευθυνση (παρος), απιστευτες καθυστερησεις. Πραγματικα απορω που η εταιρια αυτη ( τουλαχιστον στην Παρο) ειναι εν λειτουργια.

Awful experience. They never deliver on time, they never pick-up the phone. It's impossible to trust them.

Had little hope when seeing the reviews and they’re phone number not working etc but our baggage was delivered same day which is a blessing thank god

Μου στέλνετε λάθος παραγγελία σας παίρνω και τηλέφωνο και δεν απαντάτε ρε ξεφτίλες σαν δε ντρέπεστε π δν μπορείτε να επικρατήσετε μια επιχείρηση σας περνώ δυο φορές τηλέφωνο με βάζετε αναμονή 3 λεπτών σαν να είμαι σε χορωδία δεν φτάνει ο καθόμαστε και μια ώρα μες την ζέστη τώρα πρέπει να σας παίρνουμε και τηλέφωνα για τις λάθος παραγγελίες π μας στείλτε

Horrible experience. Same as everyone: they don't deliver to your home even though you've paid for it and you’re at home waiting for the parcel. As excuses they claim you weren’t at home: FALSE!
In fact they never passed since no advice was left in the mailbox either and no one reached out. They force you to go to the ACS point if you want to pick up your parcel

Their office in archangelos is the worst, not polite, not helpful, they won't even give you parcels that are at their office according to tracking. I requested through their app to get my parcels at their office, i go there just to hear its not possible. Most lazy and rude workers in the whole of Greece

Horrible experience. Same as everyone: they don't deliver to your home even though you've paid for it, they just place it in a locker without your authorization. Now it's being returned to sender, no one reached out. I've been trying to contact them, but they won't answer support or telephone.