A Choice Insurance Anmeldelser 

very efficient. automated response makes it easy to find department you’re looking to speak to. customer service was very polite and great with communication.

The young lady sorted out a small problem, very quickly and helpfully. 10/10

Charged me £50 without notice as I didn’t disclose an incident which was not asked for when applying for the car insurance online, they asked about claims not incidents. I had to add another person to the policy and was told you’re not charged any extra, turns out you are, it’s added to your direct debits, was told if I paid the £50 charge for the incident my direct debits would stay the same, they didn’t.

I made a mistake on my daughters car insurance rushing to get her insurance so she could go out in her new car and had to change her d.o.b and I think her name was Lydia was absolutely brilliant. She realised it was her 17th birthday and they wavered the £25 admin fee. Then i went back through her policy and made a second mistake and they just wavered that aswell. Very professional and polite. I would highly recommend this company to anyone. Thank you for the great service 5☆ from me.

Great customer service and the lady that spoke with me reassured me immediately and my query was resolved .thank you

Had to pay a cancellation fee when my son passed his test, as this Insurance company wouldn’t cover him due to his occupation within the construction industry. Even though they initially did knowing his occupation. So be wary when taking out this insurance for a learner driver. Also it took me 1 hour to get hold of someone on the phone. Avoid!!!!

Was very easy to used

The service advisor helped me and was very clear and well mannered.

Very Good Service Very happy with this insurance

Sarah Baker was absolutely brilliant.
Patient, professional and understanding.
Sarah is a credit to the company

The lady who helped me couldn’t have been more helpful, I was so worried when I made the call , however she quickly settled me and dealt brilliantly with my issue . Very happy

Cancelling my policy after 4 days

Cancelled my son's insurance without justified reason, said it was his job as a labourer.
Insurance paid off for the year with 2 weeks to go so loses his 1 year no claims. No issues with his driving had a black box

Polite, kind and sorted my issue quickly

Straight forward and cheapest learner insurance

Very good customer service

Highly do not recommend.

I have received numerous emails and text messages threatening to cancel my insurance due to “non-payment”, including on occasions when my direct debit had already been successfully taken- in one instance, I received the message twice after payment had been collected.

I contacted customer service to try to get to the bottom of the issue but my experience was extremely disappointing. The customer service agent, Prudence, hung up on me while I was trying to resolve the matter. I was also told that the email I had received had not been sent from their side. However, when I asked for an email address so I could forward the communication for investigation, I was given the exact same email address that had previously sent me the payment warning. Mind you this is the second time in less than a week I was told my policy was cancelled.

I feel I now have to check my emails multiple times to see if my insurance policy is still okay or if they are threatening me again. Probably the worst car insurance company I’ve dealt with but have consistently caused me anxiety.

Great cheap insurance

All good very fast answer