Website easy to navigate, ordering simple. Have contacted them a couple of times and have always received a prompt reply, considering the situation in Israel at the moment their service has been exce... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Indico a todos os amigos interessados em artigos Judaicos a comprar com a World of Judaica, pois o atendimento é ótimo alem de contar com uma equipe abençoada que está a dispor dos clientes para tira... Se mere
Fiz uma compra em 22 de março de 2018 order number 31973942 e nunca recebi...seja o produto ou alguma informação ..dezenas de e-mail e não respondem em portugues ou inglês....2 meses de espera por uma... Se mere
Fiz uma compra na segunda a qual fou. Aprovada no mesmo dia. No site do Worldofjudaicainformava que o tempo de processamento para envio da compra era de 2 dias no entanro fazem 5 dias e não me enviara... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
World of Judaica is an Israel based company with a U.S. presence which brings together the old and the new, the traditional and the modern world of Judaica items. Our goal is to provide Judaica items for all of those special days and occasions celebrated throughout the Jewish year. We offer high quality, well crafted items from Israel. Founded in 2008, World of Judaica is a pioneer in the Judaica industry combining both retail items and education to provide the complete Judaica experience to all customers.
Kontaktoplysninger
Order Not Received - No Response to Follow Up
Ordered 4 dreidels on 11/9/17. They were finally shipped on 11/29/17. It is now 12/19/17 (and the last night of Hanukkah) and I have yet to receive them. I sent a follow up over the weekend to Customer Service and have yet to received a response.
19. december 2017
Uopfordret anmeldelse
Besvarelse fra World of Judaica
Dear Glenna,
Thank you for your review.
We appreciate the opportunity to help as we aim to learn from every customers experience.
Your order was placed on Nov 11 and shipped by Nov 29 from our facility in Israel, 13 business days after the order was placed.
We are of course very sorry that this package didnt arrive in the timeframe you expected and for any inconvenience we might have caused you.
Most of our order are shipped within 2-5 days but there can be ocasional delays due to high volume or supplier isses.
In those cases we do our best to assist our customers all the way. Follows the latest update from today in regards to the status of your package.
In Transit Israel(Israel Post) United States(USPS)
Latest Event -- 2017-12-20 04:42
Destination Country - Cache Time: 2017-12-20 10:57
Arrived at USPS Regional Facility, Your item arrived at our USPS facility on December 20, 2017 at 4:42 am. The item is currently in transit to the destination.
We remain available to assist you at any time and we hoe soon you will enjoy your products,
Kind Regards,
World of Judaica Customer Service
Live Chat: Monday-Thursday 9am-6pm IST
Fax: 1-415-796-0876
Email: support@worldofjudaica.com
The best place to go to get beautiful …
The best place to go to get beautiful things for your Jewish home and Jewish Holidays, I love ir
19. december 2017
Uopfordret anmeldelse
Terrible Customer Service!!!
I received an email on November 28th informing me that the order has shipped. Tracking number only states that it has been sent to the US. I sent an email to Customer No-Service with no response. I called the Customer No-Service number listed on the email. After about 20 minutes of hearing "You are the next person in line" it finally said to send an email, or leave a message. Sent I had already sent an email, I left a message asking for a return phone call. Again, no response. I really need the product delivered this week, but am not hopeful it will arrive in time. It seems, from reading some of the other reviews, that this is a recurring issue with this company that they are either unwilling or unable to fix. However, just ignoring the customers attempting to contact them tells me that they don't really care. Terrible experience!
12. december 2017
Uopfordret anmeldelse
Besvarelse fra World of Judaica
Dear Drenda,
World of Judaica thanks you for your review as we strive to learn from every customer experience.
Currently we are only taking voice mails and the phone issue will be fixed soon.
We will be happy to give you a call and assist you at any moment.
I see your package was delivered today, please note we do not control possible delays that may occur with postal office and local customs.
We do keep you informed and assist all the way. As you product was delivered we hope you enjoy your items and we remain available to assist at any time.
Kind Regards,
World of Judaica Customer Service
Still haven't got my gifts for …
Still haven't got my presents for Hanukkah.
I have tried several times to get in contact with you but can't get through. Very annoying.
I have ordered my items at the 22nd of November and payed three pounds for faster delivery. The items I ordered (and payed for) were gifts and since Hanukkah starts on Tuesday I am frustrated because the order status is still "in fulfillment". I understand that you will not be able to deliver before Tuesday, and the order is already delayed.
Therefore I am expecting a fast answer and hopefully compensation for both the delay and for not getting "the faster delivery" which I payed for.
6. december 2017
Uopfordret anmeldelse
Besvarelse fra World of Judaica
Dear Adrian,
Thank you for your review,
World of Judaica aims to provide a good experience to all of our customers and I am so sorry to hear you had an issue with your order.
I would like to apologize for the delays encountered with your order. Such delays can occur around Jewish holiday seasons given unusually high order volume and we do our best to ship all orders out as soon as possible.
I see that the Ani Vdodi Li Blackened Silver Ring With Biblical Verse Text is delayed from the supplier and thats why the order got delayed. All other products are ready to be shipped.
I have splitted your order and opened an inquiry with our fulfillment department to get an ETA on the rign and ship what we have on the expedited method right away. Once the ring arrives we will ship it free of cost in a different package.
Rest assured that all orders are attended to and we will take care to email you the tracking information once the package ships out.
Once again, we sincerely apologize for the delay and any inconvenience caused.
Kind Regards,
Sara C.
World of Judaica Customer Service
Live Chat: Monday-Thursday 9am-6pm IST
Fax: 1-415-796-0876
Email: support@worldofjudaica.com
Compra segura . Recomendo.
A compra que fiz através do site foi ótima. As mercadorias chegaram antes do prazo estipulado , bem embaladas e protegidas. Preço e qualidade dos produtos bastante satisfatórios .
4. december 2017
Uopfordret anmeldelse
Great experience
I have no qualms ordering from this company... products are always as specified, shipping time is very reasonable..I have ordered several items, and will be ordering more..
28. november 2017
Uopfordret anmeldelse
You are #1 overall...
Many friends had recomended your products and services...
I would recommend your company to everyone.
You are #1 overall.
24. november 2017
Uopfordret anmeldelse
Great products and shipping!
8. november 2017
Uopfordret anmeldelse
A compra foi para e não me enviaram o cod de postagem
Fiz uma compra na segunda a qual fou. Aprovada no mesmo dia. No site do Worldofjudaicainformava que o tempo de processamento para envio da compra era de 2 dias no entanro fazem 5 dias e não me enviaram o cod de postagem. Solicitei via mensagem e chat mas tambem não tive sucesso. Meu pedido é 25155472.
5. november 2017
Uopfordret anmeldelse
Besvarelse fra World of Judaica
Prezada Adriane,
O tempo de processamento antes do envio normalmente é de 2-5 dias, porem esses sao valores estimados e podem ocorrer atrasos durante o processamento.
Vejo que sua ordem esta em estagio em empacotamento. Ja estamos com os itens quase prontos para envio e assim que forem despachados entraremos em contato com todas as informaçoes de rastreio necessarias.
O mundo da Judaica agradece seu feedback e esperamos que tenhamos lhe ajudado com a questao apontada.
Estamos disponiveis para ajuda-la por meio de nosso chat, email ou telefone.
Atenciosamente.
Servico de Atendimento ao Cliente
Mundo da Judaica
I am so pleased with my choice of …
I am so pleased with my choice of ordering from World Of Judaica.
I have ordered several Judaica items to my new home in London and am very pleased with shipment time and competitive prices.
I have received all items within less than a week even though I have chose Regular Airmail.
Would definitely shop here again!
29. oktober 2017
Uopfordret anmeldelse
Excellent
Excellent. High quality products. Fast delivery and helpful service. I will order again.
20. oktober 2017
Uopfordret anmeldelse
I am so frustrated
I am so frustrated. I have ordered a Bas Mitzvah gift on October 4th. I hadn't heard anything so I have emailed....left voice message....and live chatted to be told that I would receive an email in regard to my shipment. ....and I have received no emails. Sadly, I will have to cancel these beautiful gifts because this company will not respond to my repeated requests as to when I.might receive.
18. oktober 2017
Uopfordret anmeldelse
Besvarelse fra World of Judaica
Dear Jacqueline,
Thank you for contacting us.
Your order was placed on Oct 04th and we have everything ready to be shipped. It has been 10 bussiness days since your order was placed.
We aim to provide the best service to all of our customers. I have upgraded your shipping method to expedited to make sure the package will arrive in time.
I contacted our fulfillment department and your products are matched and ready to be shipped. I will send you the details as soon as shipped.
Rest assured that all orders are attended to and we will take care to email you the tracking information once the package ships out.
Once again, we sincerely apologize for the delay and any inconvenience caused.
Kind Regards,
World of Judaica Customer Service
Live Chat: Monday-Thursday 9am-6pm IST
Fax: 1-415-796-0876
Email: support@worldofjudaica.com
Falta de compromisso com o cliente
Fiz um pedido ( 23271952) dia 20/09/17 e ainda não recebi. O prazo era de 10-18 dias úteis. No site consta como enviado porém não recebi nenhum código de rastreio.
Já tentei contato telefônico sem sucesso e já enviei 3 emails mas ainda não obtive nenhuma resposta.
17. oktober 2017
Uopfordret anmeldelse
Besvarelse fra World of Judaica
Prezada Flavia,
Obrigado pelo seu feedback.
Seu pedido foi enviado no dia 2017-09-24 de nossas instalações em Israel. Seu número de rastreamento foi enviado para seu email pessoal assim como o link para voce rastrear o status de seu pacote.
O pacote está atualmente em trânsito.
Por favor note que este método de envio normalmente leva 8-15 dias úteis a ser entregue, atrasos que estão fora de nosso controle podem occorrer.
Caso você tenha qualquer pergunta sinta-se sempre bem vinda a nos contactar.
Atenciosamente,
World of Judaica Atendimento ao Cliente
Email: support@worldofjudaica.com
Perfect shopping experience
Good website and price. I got exactly what I wanted-well wrapped and quickly, too.
16. oktober 2017
Uopfordret anmeldelse
loja muito boa
esta loja muito boa envia muito rapido mercadoria , e tambem tem atendente em varios idioma incluse que fala portugues pra mim foi muito bom encontrar esta loja sempre vou comprar com ela ,, os atendentes sao muitos atenciosos sempre foram muito atenciosos comigo , depois de eu ter comprar lembrei q tinha desconto falei com eles depois de 10 dias eles me devolveram meu dinheiro , que eu tinha com direito do desconto da proxima comprar ,, é uma loja muito honesta semmpre comprarei deles atendentes estao de parabens
27. september 2017
Uopfordret anmeldelse
DO NOT ORDER FROM THESE GUYS
I made my order on the 19 August and it is not here yet! I am not sure if they actually sent it or not as I found them to be liars.
This has been by far my worst online shopping experience ever!
The Shiping Policy is not something they regard as their obligation.
They don't have the items they publish on their website and think it is acceptable to let the customer wait for weeks until they organise the goods without even ask if the customer is able/willing to wait!
They rarely answer their emails. After I filed a complaint against them an Norton Shopping Guarantee, they contacted me and promised to refund the money yet, I never received the money.
When I compliant again, they promised again.. yet no money back.
I guess the next step will be with the Israeli Consumer Council.
Save yourself the hustle of dealing with crooks and order from other sites, not from professional liars and thieves!
26. september 2017
Uopfordret anmeldelse
Besvarelse fra World of Judaica
Dear Hila,
World of Judaica thanks you for your feedback.
I see your order was placed on Aug 24. and shipped on Sept 06.
Unfortunately we do not control postal and custom delays that might happen during busy times of the year.
We have replied to your email and your Norton contact as well to inform you about the status of your package. It was shipped to Australia on Sept 10.
If you do not wish to keep the products we will process your refund once the package is heading back. If there are no updates from the postal office on the next week we will consider the order lost in mail and process your full refund as well.
If you do decide to keep the products we will be happy to offer you a special discount that was sent to you by email, as an apology for all the inconvenience you experienced.
Although we cant control the postal issues or eventual delays we want to make sure all of our customers have a good experience with us and we will continue to assist you in finding a satisfactory solution for your case.
Please let us know how you wish to proceed.
Rest assured we remain available to assist you on our live chat, email and toll free number.
We hope to hear from you soon and turn this experience into a good one for you.
Kind Regards,
World of Judaica
Word of judaica wonderful store.
Word of judaica wonderful store.
my experience with them is the best possible.
YES!!!!!! I. RECOMMEND ⭐️⭐️⭐️⭐️⭐️.
20. september 2017
Uopfordret anmeldelse
I love World of Judaica
I love World of Judaica! The items are as described and well wrapped. My last order came super fast. The packages are delivered by registered mail so I have to sign for them., and I'm happy for that.
20. september 2017
Uopfordret anmeldelse
Wonderful customer service & very happy …
Wonderful customer service & very happy with my purchase. I highly recommend World of Judaica!
13. september 2017
Uopfordret anmeldelse
A Great Place!
It is hard to imagine not to be overwhelmed by the capacity and variety of items they offer. You will find beautiful things and inspiration and even something you will not like - but after all, ..you found it.
12. september 2017
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.