World of Judaica Anmeldelser 349

Website easy to navigate, ordering simple. Have contacted them a couple of times and have always received a prompt reply, considering the situation in Israel at the moment their service has been exceptional. However, I am still waiting for my order to be delivered, no refection on them, but more on Royal Mail, my parcel has taken longer to get from Belgium than it did to get from Israel to Belgium. Beginning to think that the UK dose not want any dealings with Israel, but will not be honest and say so. Wanted to place another order with them, but due to the delivery problem not so sure. Such a shame that a good company is being let down so badly by a bad international delivery service.

I ordered a Bring Them Home dog tag on 10th January and it is now 28th February and it still hasn't arrived. The tracking (if it is genuine) shows no movement at all but they keep referring to it. Even allowing for the current situation, this is unacceptable. And why coming from Belgium not Israel?

une vrai arnaque , un jour ils devront rendre des comptes devant qui ils savent , tout est écrit .

shameless customer service.

shamelessly inflate your bill with hidden costs like courier taxes after being billed for courier etc. the delivery ended up being 2 times the price of the actual f'ing items. pathetic at best. reality: they used a courier they are not accustomed to using got charged premium rates and just shamelessly passed it on. making me pay for their incompetence.

I have recently purchased a Hebrew name necklace from World of Judaica and I am incredibly happy with my order. Originally, after my purchase I read some of the reviews on this forum and became concerned that I would not receive my order at all. However, I received fantastic service and was informed that the new owner is making an effort to ensure reliable service. Highly recommend.
Please order from JudaicaWebStore.com

J'ai commandé un Shofar de 155$ ,le 11/09/2019 ,encaissé de suite ,à ce jour le 05/11/2019 je n'ai toujours rien reçu . C'était un cadeau pour Yom Kippour . J'envoie des mails rejetés car mail inexistant . Je suis furieuse . Je devais le recevoir 7 à 14 jours après . Pour moi 155$ est une somme importante . Je viens de nouveau d'envoyer une réclamation et chaque fois on me répond que ça n'a pu aboutir . Je le signale . Martine

# 24176918.Pedido nunca recibido,hagan el favor devuelban lo que cobraron por el.

Not honest at all, poor customer service. I would not recommend buying from this company.

Nulll manque un article !!!!! Manque un article dans mon colis

NOT TRUSTWORTHY!!!! Be careful. Did not receive any goods! Wrong Paypal account. Be careful! I wanted to order silver candlesticks last week and pay with Paypal. After the Paypal transaction was completed, I did not receive any order receipt or email. I tried to contact the customer service and was forwarded to the customer service of Judaica Webstore, which is another popular online shop for Judaica. So the owner seems to have changed here! They told me they did not receive any money from me and that the money was not with them??? Then where is my money now? Have not received any refund by now nor any candlesticks. Customer service did not reply to my emails anymore. NOT TRUSTWORTHY!!!!

Scammers . You are not gonna receive your items. I order 1 year ago no response after that. They dont answer to your emails.

Shalom!

Please assist in getting my tallit for order #27656402 and,
Black Kippah with 'Yechi Adoneinu' Hebrew Text in White from order #12583618.
I’ve paid & have not yet received both items.

My I also please have the tracking numbers for the above orders.

My phone number is 081 4484 673
Please get back to me

Kein seriöses Geschäftsverhalten.

Wie ein anderer Käufer hier schon bewertete, sind die Bearbeitungszeiten bis zur Lieferung extrem lang.
Ich gab eine Bestellung auf. Wochen später kam die Meldung, dass viele Artikel überhaupt nicht mehr vorhanden seien. Auch eine Ersatzwahl wird nun schon sehr lange bearbeitet.

Die Bestellung wurde am 09. August 2018 bestätigt. Heute ist der 24. September 2018. Der Händler hat bereits rund 1.000 € erhalten, aber nur die Hälfte der Bestellung erledigt.

Ein Teil der bereits gelieferten Ware wurde mit einem Widerruf bedacht. Dieser Widerruf wurde trotz Bitte seit einer Woche nicht erwidert.

Zurückgesendet werden sollen Mezuzot-Rollen, 5 Stück der Zahl. Diese stellten sich nach Prüfung durch einen Sofer als unkoscher heraus.

Da keinerlei Reaktionen erfolgen, wird überlegt, den Wiedereinzug der 1.000 € überprüfen zu lassen und nur den tatsächlich zustehenden Betrag an den Händler zu überweisen. Es scheint ja zu befürchten, dass am Ende noch unberechtigt Gelder zurückbehalten werden, weil der Widerruf nicht anerkannt wird oder andere Probleme geschaffen werden.

AVOID this company at ALL costs.

They get orders wrong, send damaged goods, and do not refund in a reasonable length of time.

Stay away.

We got this response from world of Judaica when we advised them that an Emmanuel kiddish cup had corroded since being purchased in June 2017.

Are you serious?
Your order is from May 2017, MORE THAN A YEAR AGO!!!!!
What do you expect us to do??

KIND REGARDS,

WORLD OF JUDAICA CUSTOMER SUPPORT

j'ai commandé pour l'anniversaire de mon fils en avril dernier un porte-courrier en argent et un signet pour livre que je n'ai jamais reçus. J'ai reçu plusieurs mails de world of judaica car livraison en retard car signet en rupture de stock et je leur ai envoyé au moins 10 messages. A chaque fois la même réponse d'excuse et message "colis bloqué en douane ou à la poste".
Impossible de joindre le service client le numéro n'est pas bon, on tourne en rond, ils font semblant de ne pas comprendre, c'est DEPLORABLE, et malhonnête, ne commandez jamais sur ce site. Ils proposent pourtant de très beaux articles, j'ai honte de ce site juif et je suis prête à saisir le DGCCRF.

Ce site est une vraie ARNAQUE.

J'ai commandé le 19/01/2018 nous sommes le 03/08/2018 et je n'ai jamais reçu ma commande.

J'ai envoyé une centaine de mails sans réponses de leurs part. J'attend désespérément un remboursement.....

NE COMMANDEZ JAMAIS SUR CE SITE !!!!!

Charged my credit card for a duplicate order (due to their glitchy website). I returned the duplicate per their instructions, but they never refunded my money! Initially apologetic, they have since refused to respond to my messages and no answer at phone number. Seem to be stealing money regularly from customers.

A real shame, because I liked their products.

LAMENTABLE !!! ARNAQUE ???
Ma commande URGENTE du 06/06/18 n'est toujours pas livrée le 15/06/18 - ce malgré un supplément DHL de plus de 48€ garantissant la livraison sous 3 à 4 jours ...
Bien évidemment, la somme totale de ma commande a immédiatement été débitée de mon compte bancaire ...
Le bijou commandé était destiné à une jeune fille handicapée (pour son 30ème anniversaire) dont les parents (amis) sont Israéliens et vivent à Paris. Je voulais leur faire plaisir en faisant venir un bijou d'Israel.
De plus, mes moyens ne me pemettent pas d'acheter un autre présent ... AUCUNE REPONSE A MES 5 MAILS
TELEPHONE du service client 08 05 08 03 13 et (00) 1-800-8188-394 INJOIGNABLE ...
Je suis non seulement déçue mais très attristée que l'image d'ISRAEL soit à ce point salie par le site WORLD OFJUDAICA !

Worst customer service experience I have ever had. Radio silence.

I placed order 29438497 on Jan. 25th, 2018.

On February 8th, I logged into my account on their website and found that my order was listed as "pending," and that their site told me "We have tried contacting you regarding a stock, delay or design change with your order. Please contact customer service via phone or live chat so that we may resolve it for you." They had not contacted me at all.

On Feb. 20th, I received the following email: "We apologize for the delayed response and inconvenience caused with your order.
We have not forgotten your order and will do our best to resolve this matter to your satisfaction, as soon as possible.
We are currently moving to new facilities and once we complete this process we will attend to your request.
We will appreciate you to bear patience for a few days more."

I contacted them again on March 26th, and they never responded.

On May 14th I sent them two more emails. One email asked for a status update on my order. That email went unanswered. I sent a second email that same day asking generically for help with an order. That email they responded to the following day. As soon as I responded with my order number, they stopped answering.

Now here we are, over four months later, and I can't get an answer for them at all.