World of Judaica Anmeldelser 349

TrustScore 3.5 ud af 5

3,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Website easy to navigate, ordering simple. Have contacted them a couple of times and have always received a prompt reply, considering the situation in Israel at the moment their service has been exce... Se mere

Bedømt til 5 ud af 5 stjerner

Indico a todos os amigos interessados em artigos Judaicos a comprar com a World of Judaica, pois o atendimento é ótimo alem de contar com uma equipe abençoada que está a dispor dos clientes para tira... Se mere

Bedømt til 1 ud af 5 stjerner

Fiz uma compra em 22 de março de 2018 order number 31973942 e nunca recebi...seja o produto ou alguma informação ..dezenas de e-mail e não respondem em portugues ou inglês....2 meses de espera por uma... Se mere

Bedømt til 3 ud af 5 stjerner

Fiz uma compra na segunda a qual fou. Aprovada no mesmo dia. No site do Worldofjudaicainformava que o tempo de processamento para envio da compra era de 2 dias no entanro fazem 5 dias e não me enviara... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

Oplysningerne kommer fra forskellige eksterne kilder

World of Judaica is an Israel based company with a U.S. presence which brings together the old and the new, the traditional and the modern world of Judaica items. Our goal is to provide Judaica items for all of those special days and occasions celebrated throughout the Jewish year. We offer high quality, well crafted items from Israel. Founded in 2008, World of Judaica is a pioneer in the Judaica industry combining both retail items and education to provide the complete Judaica experience to all customers.


Kontaktoplysninger

3,7

Middel

TrustScore 3.5 ud af 5

349 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Spent just over £100 on my first order …

Spent just over £100 on my first order with this company on the 25th of July and contacted them on the 31st of August to query how I still hadn't received anything, despite their website stating my order had been shipped. No response. I waited. I then contacted them again, via their website's online form on the 4th of September; again, no response. In good faith, I waited again. More than a little frustrated, I then opened a case via PayPal on the 6th of September - you'll be shocked to learn that this, too, was ignored. AGAIN. WELL - it finally took a very angry email on the 12th of September, sent to all four different email addresses I could find for this poor excuse for a company (two on their website and two different ones on PayPal) and a threat to have my credit card company reverse my funds before the silence was finally broken! All I really wanted was an answer, a tracking number, and ideally - the beautiful items I had ordered. What I received instead was a two-liner email to say that someone would 'check and get back to me'.

Today I logged onto PayPal to find out I had been refunded; not a word from World of Judaica. On the one hand I am very pleased that I got my money back, but I am extremely disappointed that I have wasted so much time waiting for an order that clearly isn't coming and very shocked with how badly this business treats its customers. I have worked for an online business for years and clearly things do go wrong, especially where international mail is involved - it really wouldn't kill you to look after the people who try and do business with you and it certainly wouldn't do any harm to send a quick email explaining what went wrong and, oh I don't know, maybe, APOLOGISE?

You have made certain I will never (nor will friends nor family) do business with you again; which is more than regrettable, as I had truly enjoyed browsing your beautiful website and its fine selection of products. Sadly, you just failed to deliver not just the goods but the service, too. What a pity.

12. september 2017
Uopfordret anmeldelse
World of Judaica-logo

Besvarelse fra World of Judaica

Hello,

Thank you so much for your feedback. It is of great importance to us in our effort to offer the best service, products and overall experience to all of our customers.

I am so sorry to hear about your case. I understand you did not got our reply, sent by email to you right after you first email inquiry received on Aug 31st.

We informed you that your package was shipped and on route to your address. We sent you all the tracking information necessary on that email.

This error of delivery might happen from time to time as different security measures and systems send stores emails straight to the junk folder.

As you can see bellow there were 03 attempts to deliver your package but the postal office couldn't find it,

Origin Country - Tracking Consuming: 586 ms

2017-09-21 03:55 The EMS item is being handled in Great Britain and will be sent to Israel .
2017-09-05 10:59 The EMS item is out from EMS Sorting Center at Great Britain
2017-09-02 09:29 Delivery attempt was made in Great Britain.
2017-08-11 09:59 Delivery attempt was made in Great Britain.
2017-08-10 15:18 Delivery attempt was made in Great Britain.

As they are returning the package to us and you requested a reverse of the charges with PayPal.

We approved the refund since you didn't receive the package, and informed you by email.

We were just looking to help you find the best solution for your situation.

If your still interested in receiving your order we will be happy to assist you and we remain available on our emails life chat and toll free number.

Hope to hear from you soon.

Kind Regards,

World of Judaica

Bedømt til 5 ud af 5 stjerner

Matza Baby Bibs ordered

On April 2017, I ordered from World of Judaica, a pair of Matza Baby Bibs with Hebrew Text in White/Blue, saying Manishtana. I rec'd the order in about 20 days, and found the bibs very cute. For someone looking for an interesting items for their child, this will be very unique. The mum and dad were very happy to get them, and also shared my views on the bibs.
For those living afar, must be patient to receive the orders, but eventually they will be well worth the wait. Remember, the website is for U.S., but if you click on the American flag, you can get information on various countries. Glad they ship everywhere. They pack breakable items very well.
Their service is very good, and any issues, email can be sent and this will help to resolve. Very helpful staff.
Always something interesting, for those who wish to be up to date on Jewish items and the holidays.

8. september 2017
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

given a discount code for my email …

given a discount code for my email address at beginning of site entry %15 off first purchase. yet at no time during my first purchase was I asked for the code or even given discount code option as on other sites. rather sneaking and scam type feeling over the whole thing

1. september 2017
Uopfordret anmeldelse
World of Judaica-logo

Besvarelse fra World of Judaica

Dear Noelle,

World of Judaica thanks you for your review, is of great importance in our effort to excel in our products and customer service.

The coupons we offer can be applied during the last stage of purchase on check out. We sent you a photo of that stage by email.

I see our customer service team has already contacted you and your discount was applied to the order. The difference was reversed on your original payment.


We aim to provide the best online Judaica shopping experience and welcome any questions, comments or feedback that you may have.

We are of course available through Live Chat or email and eagerly wait to hear back from you.


Kind Regards,


World of Judaica Customer Service
Live Chat: Monday-Thursday 9am-6pm IST
Fax: 1-415-796-0876
Email: support@worldofjudaica.com

Bedømt til 1 ud af 5 stjerner

This company is ridiculous

This company is ridiculous. Firstly they didn't answer emails that I sent to customer service requesting tracking number for shipping. Eventually the order arrived. One item was incorrect and the other item had the wrong instructions in the box. Both boxes were damaged- embarrassing as they looked second hand, and they were meant as gifts.
I have emailed 3 times with no answer. Very disappointed.

23. august 2017
Uopfordret anmeldelse
World of Judaica-logo

Besvarelse fra World of Judaica

Dear Daliah,
Thank you for your review.
World of Judaica is a traditional online judaica store and we strive to learn from every customers experience.
We believe your review is of a great importance in our effort to improve our services.
I see we informed you by email about the shipment on Aug. 03.
I am so sorry to hear that you got an incorrect product. Although rare this mistakes might occur, but rest assured we will do our best to find a satisfactory solution for your situation.
We have already contact you and we will give you all the assistance you need, as our customers satisfaction is our main goal.
We hope to read a new review from you as we will change your experience with our store into a good one.
We remain available to assist you on our live chat lines, email and toll free number.
Kind Regards,
World of Judaica

Bedømt til 5 ud af 5 stjerner

Excellence Always

No matter what you order you can trust the high quality and amazingly beautiful items at the most reasonable prices. The World of Judaica provides excellence of service and a wide selection to choose from.
Support Israel and Bless His people.

16. august 2017
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Well...

Well...

My order FINALLY arrived today, or PART OF IT DID, anyway and I just have to vent.

I ordered three items: A Tallit/Bag/Kippa which ARE truly beautiful; a Challah Tray, which appears to be FULL SIZED, but when it was opened, it is a WHOLE *maybe* SIX INCHES LONG X TWO INCHES WIDE!, and SIX pair of TZITZIT, which DID NOT COME AT ALL!!! The packing slip, however, states that ALL ITEMS shipped, and as USUAL this company is completely non-responsive.

Shaking my head. Truly.
איזה צחוק!!!

10. august 2017
Uopfordret anmeldelse
World of Judaica-logo

Besvarelse fra World of Judaica

Dear Alan,

We contact you by email and the 6 tzitzit ordered are being shipped to you right away.

Rest assured we will continue to assist you until we find the best solution for you.

Check your email for tracking information on your package,

Let us know if you need anything else and we will be happy to assist.

Kind Regards,

World of Judaica

Bedømt til 5 ud af 5 stjerner

Excelente

Excelente, todas compras que fiz no site world of judaica são ótimas de boa qualidade amo fazer compra no site recomendo aos meus amigos e conhecidos

10. august 2017
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Nice Tallis and Tefillin bags

I needed a new set for my new Tefillin. I purchased a lovely set which I now use regularly. The design is simple yet beautiful. The price was competitive and was shipped from Israel in a reasonable amount of time. It was packaged in a beautiful plastic zipcase (should I choose to use it) that houses both bags of items.

25. juli 2017
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent

I bought two coats that arrived on time, at an affordable price. They were well packaged and quality fabrics. Thanks to World of Judaica for the product, a company of quality and responsibility. Recommend!

16. juli 2017
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Uma empresa ótima

Uma empresa ótima, com bom atendimento e produtos de ótima qualidade e bons preços. Já realizei algumas compras e sempre os produtos vem muito bem embalados. A equipe de atendimento sempre prestativa e atenciosa, recomendo a todos.

12. juli 2017
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere