Weight Watchers Anmeldelser 

I was a member for 3 years now when I try to renew my membership I've tried gpay and my own bank and it just won't go through.
I spoke to ww and all they want to do is use PayPal why ?for 3 year's it was against my card so what's changed? I feel really let down by ww on a whole

It just won't let me pay - keeps saying I have some info wrong, I haven't. It's frustrating!!

Real money grabbing tactics. None of their virtual workshops are recorded so you have to go live if you want to participate. Signed up on an ‘£8 for 8 months’ offer but they don’t tell you that means if you want to cancel you are committed for the whole 8 months! It didn’t work for me with my dietary restrictions so wanted to cancel. Can’t get through to customer services via email and as I live rurally with hardly any phone signal that makes it difficult. In the end - after frustrations with both their customer service email bounce backs and their virtual chat assistant - just had to cancel payment at my end.

Will never use again after being a member for 15 years. I cancelled after getting a better offer , but they continued to take the original amount out, the awful woman on customer service shouldn't have that job , rude is an understatement . The support is non existent. Such a shame , gone to the much cheaper Healthi

Signed up for an 8 month plan. £8 each month however when I put my details in and signed up it said £8 for the first month and then after £12. Absolute joke. I am a commuting student and who already has to pay £50 for petrol each month. Their payment site isn’t great! Definitely ring up if you are not happy!

Signed up for 1 year and then believed that i had cancelled going forward. The company still taking the monthly payment even though i have not used the app whatsoever. Noticed on my credit card that the monthly payment is still going out. I had to reload the app to try and cancel which took most of the morning, but eventually did so. I phoned customer services on Monday who basically blamed me saying that i had not cancelled it. They do not monitor usage or advise when a payment is being taken (unlike Slimming World).

I signed up December last year haven't used it but had to keep it for 11 months finally got it cancelled today. I would never have signed for 10 or 11 months if it was made clear although this month they took £18.95. I will never use them again ever by going to a class or the app all they are about is making money from you. So many better Apps and groups out there give them a try first.

I’m not particularly happy with the new format - it doesn’t give any incentives or have any colours that indicate you’re doing well, so the motivation just isn’t there anymore. It worked for me last year and I dropped nearly a stone, but I’ve just put it all back on and now the app is harder to use I really can’t shift it again. I also found the tracking really poor because it puts way too many points on foods that are actually good for you, so it makes you feel bad that your daily points are taking up by one meal that is objectively healthy and good for you.

Thanks to Helen at World of Golf Clydebank weight watchers class. I was sceptical at first as I tried many diets and they never worked .....I had lost a few pounds here or there and didn't manage much more . I'm aware I'm menopausal and would be hard to loose. Then I joined weight watchers and I'm manging to loose weight I really enjoy my eating and food choices now, especially the new energy I have. I haven't been going long but in a few short weeks I'm managing to eat healthy and loss weight which is better for health and well being. There sint food I can't have bit I manage my diet much more effectively

Only signed up as it said could cancel at anytime. Tried to cancel, but will keep charging me. App told me how well I was doing when I hadnt done anything. Complete farce. Complain to Trading Standards about cancellation. This is not the first time they have had to change advertisement as it was inaccurate.. get a new bank card, different number, they cant take the payment..

Tried to cancel my membership due to financial circumstances and they are still taking payments till next April
Total fraud.
Don't use this company

Absolutely shocking diet! A pot of porridge (under 200 calories) is considered a third of my daily points?! How? They seem to really demonise carbs which is an incredibly unhealthy approach to any long term lifestyle change…after tracking for a few days I decided to enter my food into a calorie counter and realised I was seriously under eating and yet on the WW app I’d used not only my daily points by some weekly points too…all because any kind of carb (rice, pasta, porridge) or fats (avocados etc) are highly pointed. Unable to talk to an actual human via email and stuck in a 6 month contract despite how awful this diet is!
I could 100% lose weight with this diet but it won’t be teaching me anything that I can continue forward for years to come…it will literally just be teaching me ‘carbs’ are too many points to fit into my day!

customer service is poor, try asking a question using the online form
and mention the word cancellation in the question, despite that not being the question

and you get the same 'automated' response each time
why offer this sort of service.

I cancelled this 2 years ago and for no reason started to get charged a monthly fee last week. I never signed up again or gave consent to use my details. Now have to claim back the work with credit card company. Total scam.

Igjen trekker WW € 12,50 fra min bankkonto
Jeg har bedt om de annulere mitt abonnement flere ganger fra mars 2024. Dette skjer ikke.
Jeg er ikke registrert med min email adresse i deres system og det er derfor umulig å kunne si opp abonnementet
Dette er svindel.

Having used weight watchers in past for groups, my current circumstances meant online would suit me better however wish I had seen reviews before signing up. I made sure it said I could cancel plan if didn’t suit, found since I can cancel plan but will still be charged for another 11m months. App is not great n didn’t like meal plans.

Great work
Good side

I love my Ww group!
Everyone is very supportive and caring But, I go to the one and only WW in Shrewsbury, before Covid, there were loads to choose from. Now if our coach goes on holiday, we either have to go to another town or go without.
So you have to take the bad with the good. It's the healthiest and best way to lose weight, regulating your food intake in a balanced way.

This company is operating a Subscription Trap. Once you commit to a twelve month contract, if you want to cancel even AT THE END of the contract, there is no way of contacting them, NO way, online, at all. No email contact. Their link to cancellation does not work, it takes you to a continuous sign in loop. The only email I could find after an online trawl took me to an automated reply. They have a customer service number for cancellation purposes, but even if you phone and tell them you want to cancel, they won't cancel the subscription before the 12 month term even though you accept that you will have to keep paying, they hedge and haver and bluster at you, then they won't confirm in email that you have cancelled from the end of the term. You are trapped for 12 months, but even after - how do you get out? NO Customer Service available - it is all AI. This company has changed hands - owned by a US company now - and it has deteriorated completely, and the range of WW points plans have been reduced to one plan only. The app is unwieldy. But most of all, it is a trap. Don't join!

cancelled my plan in may they keep charging me no one has a clue what to do about it iv rang and emailed over 10 times and they just don't have a clue avoid scam artist ... will report to fraud with my bank