Like most insurance companies Marmalade offer an attractive rate to get new business but their price for auto-renew is less competitive. Fortunately I had switched off auto renew which encouraged me t... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Promises given by one member of the team not honoured by another. Refund due to an error that was not mine had a cancellation fee deducted when I was promised this wouldn't happen. You also made the... Se mere
Virksomheden har svaret
None of the “big name” companies could compete with your quote The website is easy to use, with me getting exactly the cover I wanted with no hidden costs. Excellent.
Virksomheden har svaret
Fantastic.. customer service is brilliant.. well done marmalade for having fabulous team members to help with any issues.. 5 ⭐ plus I never usually bother with reviews but this was a must . Big shou... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Marmalade are champions for young drivers aiming to help you get on the road in a safer, fairer and simpler way. Our learner driver insurance helps you to practise your driving skills in a friend or family member’s car without risking their no claims discount. Our range of black box insurance policies allow young drivers to develop safer driving skills and build their own no claims discount.
Kontaktoplysninger
Fusion House, Katharine Way, Bretton, PE3 8BG, Peterborough, Storbritannien
- enquiries@wearemarmalade.co.uk
- wearemarmalade.co.uk
3,9
God
13 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Do NOT use Marmalade insurance.
Do NOT use Marmalade insurance.
They take your money and do not provide the service they promise.
9. september 2026
Uopfordret anmeldelse
Besvarelse fra Marmalade
Thank you for your feedback. We're sorry to hear that you feel let down by your experience with us.
We aim to provide a high standard of service to all our customers, so it's disappointing to hear that we did not meet your expectations on this occasion. We take comments such as yours seriously and are always keen to understand where we can improve.
If there are specific issues you'd like us to investigate, please contact our customer service team with your policy details so we can review your experience in more detail.
Thank you for taking the time to share your feedback.
Kind regards,
Chris @ Marmalade Insurance
A straightforward process to obtain…
A straightforward process to obtain insurance for my learner son. Appears to be good value and gives peace of mind when talking him out for practice driving.
8. september 2026
Besvarelse fra Marmalade
Thank you for taking the time to leave us a review.
It is brilliant to hear that setting up cover for your young driver was hassle-free, and that our pricing provided great value alongside confidence during those initial practice sessions on the road.
If you ever need any further help from us, please feel free to reach out.
Kind regards,
Vicky @ Marmalade Insurance.
Marmalade Car Insurance has been a…
Marmalade Car Insurance has been a fantastic experience for me. It provides great value for money and is very easy to deal with on line. I have been with them for 4 years now and intend to stay as lone as they offer a great price for my car insurance.
8. september 2026
Besvarelse fra Marmalade
Thank you for sharing your thoughts with us.
We are thrilled to hear that your long-standing relationship with us has been so positive, particularly regarding our competitive pricing and simple digital setup.
If you ever require support with anything down the track, our team is always happy to assist.
Kind regards, Kirsty @ Marmalade Insurance
Besvarelse fra Marmalade
Thank you for leaving us a review.
It is brilliant to hear that your experience went so smoothly and that you are happy with how everything was handled.
If you ever need any support going forward, we are always here to help.
Kind regards,
Rachel @ Marmalade Insurance
Ease of use and value of policy
1. september 2026
Besvarelse fra Marmalade
Thank you for sharing your thoughts with us.
It is wonderful to hear how straightforward you found navigating everything and that you felt you received great cover for your money.
If you ever need any more help from us, we are always around to assist.
Kind regards,
Rachel @ Marmalade Insurance
Registration was faulty and could not…
Registration was faulty and could not create an account.
8. september 2026
Besvarelse fra Marmalade
Thank you for your feedback. We're sorry to hear that you experienced difficulties registering and were unable to create an account.
We understand how frustrating technical issues can be, especially when you're trying to access our services quickly and easily. This is not the experience we want our customers to have.
Your comments have been noted and will be shared with the relevant team so they can investigate any potential issues with the registration process and help improve the experience for future customers.
We appreciate you taking the time to bring this to our attention.
Kind regards,
Chris @ Marmalade Insurance
Besvarelse fra Marmalade
Thank you for sharing your feedback with us.
It is wonderful to hear that our pricing stood out as the most competitive for you.
Should you ever need anything further from us, please feel free to reach out.
Kind regards, Kirsty @ Marmalade Insurance
Besvarelse fra Marmalade
Thank you for sharing your thoughts with us.
It is wonderful to hear that you found the setup so straightforward and that you chose to return to us for your cover.
If you ever require any additional guidance in the future, please reach out through our website where our team will be delighted to support you.
Kind regards,
Rachael @ Marmalade Insurance
Besvarelse fra Marmalade
Thank you for taking the time to leave us a review.
We are thrilled to hear that you had such a seamless, welcoming, and thorough experience with our team throughout your time with us.
If you ever need a hand with anything else, please feel free to reach back out to us.
Kind regards,
Rachael @ Marmalade Insurance
Besvarelse fra Marmalade
Thank you for sharing your feedback with us following your recent online experience.
We are delighted to hear that navigating our setup was straightforward and that you felt supported every step of the way.
Should you require any further help from us in the future, please do get in touch with our team.
Kind regards, Tahara @ Marmalade Insurance
Easy staitforward and simple to set up
7. september 2026
Besvarelse fra Marmalade
Thank you for sharing your feedback with us regarding how straightforward and simple it was to get everything up and running.
It is great to hear that setting up your cover was such a smooth and effortless process for you.
Please reach out to us if there is anything else we can do to support you.
Kind regards, Tahara @ Marmalade Insurance
Besvarelse fra Marmalade
Thank you so much for taking the time to post your feedback.
It is fantastic to hear that you had such a straightforward experience arranging your cover and bagged a great price on your motor insurance.
If you ever need a hand with anything else, we are always more than happy to help.
Kind regards,
Vicky @ Marmalade Insurance.
Besvarelse fra Marmalade
Thank you for sharing your thoughts with us.
We are delighted that we were able to provide the exact cover you required at a reasonable cost.
Please get in touch if you require any additional support moving forward.
Kind regards,
Rachel @ Marmalade Insurance
Very straight forward in buying the…
Very straight forward in buying the insurance with you, very quick in sending my documents and a great price thank you 😊
30. august 2026
Besvarelse fra Marmalade
Thank you for sharing your feedback with us.
It is wonderful to know that setting up your cover was so seamless, that your paperwork arrived promptly, and that you were happy with the value of your policy.
Should you ever need further support during your time with us, please do not hesitate to reach out.
Kind regards, Tahara @ Marmalade Insurance
Besvarelse fra Marmalade
Thank you for sharing your review with us.
It is wonderful to hear how straightforward you found our online setup and how swiftly everything was sorted for you.
Please reach out if you need anything else from us.
Kind regards, Tahara @ Marmalade Insurance
you cancelled my policy even though i…
you cancelled my policy even though i sent you the required docs by email, you said you did jot receive them
7. august 2026
Besvarelse fra Marmalade
Thank you for taking the time to leave a review.
We're sorry to hear that your policy was cancelled and appreciate how frustrating this situation must have been, especially if you believe the requested documents were sent to us.
Insurance providers may request documents from time to time to verify information provided on a policy and ensure the cover remains accurate and valid. This is a standard part of the insurance process and helps prevent issues with claims or cover in the future.
If you would like to discuss your concerns or log a complaint, please contact us via the link below:
www.wearemarmalade.co.uk/contact-us
Please get in touch with our Customer Service team, who will be happy to look into the circumstances surrounding your policy and provide any clarification they can.
Kind regards
Chelsea @ Marmalade Insurance
Besvarelse fra Marmalade
Thank you for sharing your thoughts with us.
It is wonderful to hear how effortless you found navigating the process from start to finish.
If you ever need any assistance from us in the future, please feel free to reach out.
Kind regards,
Rachel @ Marmalade Insurance
Stop over charging for absolutely…
Stop over charging for absolutely nothing a daylight robbery do not use their rip off service. Cowboys have more ethics.
5. september 2026
Besvarelse fra Marmalade
Thank you for taking the time to leave a review. We're sorry to hear that you're unhappy with the cost of your insurance and that you feel we've let you down.
We understand that price is an important factor when choosing insurance, and we appreciate how frustrating it can be when premiums don't meet expectations. Insurance prices are calculated using a range of factors and can change over time due to market conditions and individual policy circumstances.
If you would like to discuss your concerns or log a complaint, please contact us via the link below:
www.wearemarmalade.co.uk/contact-us
We're disappointed that your experience has left you with this impression, but we value your feedback and will take your comments on board.
Kind regards
Chelsea @ Marmalade Insurance
Besvarelse fra Marmalade
Thank you for sharing your feedback with us.
It is wonderful to hear that you had such a positive experience when setting up your cover.
If you ever need any assistance moving forward, please feel free to reach out.
Kind regards,
Rachel @ Marmalade Insurance
The price was right and so easy update
5. september 2026
Besvarelse fra Marmalade
Thank you for sharing your feedback with us.
It is brilliant to hear that you were pleased with the quote you received and that making changes to your agreement was so simple.
If you ever need any guidance from us in the future, please do get in touch.
Kind regards,
Rachel @ Marmalade Insurance
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.