Disgusting service. DO NOT use. Was quoted a price online, paid the deposit. Then received an email stating to call to validate insurance. Premium then went up £300. I stated I did not wish to proceed... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I left a review last week that said this business was shocking. However, I was stunned by the brilliant service I received to put things right. This matters since things sometimes go wrong. When the... Se mere
Virksomheden har svaret
My premium is due shortly and having been satisfied with van line direct for the past 12 yes, I was surprised to find it increased substantial. Having spent a long telephone call with advisor Max, he... Se mere
Virksomheden har svaret
Alex Burgess gave a 5 star service. Asking every detail to get the correct price and then getting an amazing discount applied to make the yearly price over £600 cheaper than the existing insurer rene... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Time is money - save both with Insurance LineDirect. Want to save time and money on your van insurance? Well that’s exactly our aim here at Insurance LineDirect. With a large panel of top UK van insurers to choose from and a UK based team of dedicated insurance advisors to search for the most competitive rates, we can make buying your van insurance a quick and hassle free process.
Kontaktoplysninger
Storbritannien
- vanlinedirect.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 94 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Simple interface for a quick quote
Their interface was well designed and allowed me to get a tailored quote quickly at a good price.
Excellent customer service very…
Excellent customer service very friendly staff overall a fantastic service
Also great price and value for money
Clear and profesional
Avoid
If you pay monthly and change the van, you will be ripped off. I feel cheated. You can't do it online anymore, you have to hang on the phone for at least 30 minutes to get through to a not very polite agent. Every change is made with a high fee. I have never been with them again for four years and I have never made a claim. Today I am done for good. The worst thing is that when I ask for a quote on an independent site for the same van, they offer me a pretty good price, but with an existing policy they ask for 120% more. Be careful!!!
Spoke with Sam today
Spoke with Sam today, helped me out massively with my insurance policy, couldn’t of been more helpful.
AFTER INPUTTING ALL MY DETAILS ON A…
AFTER INPUTTING ALL MY DETAILS ON A COMPARISON SITE AND PAYING FOR MY INSURANCE HAD TO GO THROUGH THE ENTIRE PROCESS AGAIN OVER THE PHONE TO VALIDATE THE INSURANCE.
DON'T LIKE HAVING MY TIME WASTED.

Besvarelse fra Van LineDirect
Brilliant customer service with…
Brilliant customer service with operators that are happy to help , 5 stars from me !
Highly recommend
Highly recommend, Great service, very helpful with what I needed.
Greta service from the gent who took…
Greta service from the gent who took care of my insurance
First time using was very helpful…
First time using was very helpful getting my van insurance customer service very good also good price
Happy Chappy
Great customer
Service, they went above and beyond to find a great deal for me.
I am grateful to the person I spoke to…
I am grateful to the person I spoke to he was helpful and patient with helping me go through it all step by step
All aspects of my dealing with vanline…
All aspects of my dealing with vanline direct was great, i delt with scott
Customer service was great
Very helpful efficient service great…
Very helpful efficient service great price, very satisfied with service received today
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







