Urban Rider Anmeldelser 

Amazing customer service.
Instant reply to my email - so refreshing.
Thank you

Quick delivery of a competitively priced Kriega OS-32 soft pannier. Excellent service.

Reliable. I'm a long-dated customer, happy with their online service (product quality, promos, delivery); but this was my first time returning an item. They processed the refund very quickly.

Great offer on my purchase, and quick delivery.

I bought a Belstaff jacket which was excellent value earlier this year. Unfortunately, a few months after purchase it developed a fault with the zipper. I contacted customer services at Urban Rider and after sending a few photos of the faulty zipper they immediately got on with progressing the repair of the jacket. The customer services team (Izabela in particular) were brilliant. I was kept informed about how the repairs were going by regular updates and the jacket has just been returned as good as new. Great service.

Bought several different things from Urban Rider. Always delivered promptly. Good quality products at reasonable prices.

I received some what damaged item from the manufacturer itself.

Urban Rider quickly accepted it and provided a full refund.

Amazing customer service. I had a defective part (not Urban Riders fault), replacement shipped the next day. 5 stars

quick delivery, easy to purchase wide range of great products, the glove is perfect and true to size, although i went for a size up for winter, heat is great and a game changer on cold nights

Great Belstaff body warmer/vest.
Sized up as instructed on the size guide,
Normally a large got an extra large. Fits perfect

Excellent customer service. I needed to return and exchange a jacket for a larger size. Return was simple and quick and the staff I had a telephone conversation with were really polite and helpful.
When suspending a significant amount of money it’s reassuring any query is dealt with effectively.
Well done Urban Rider😀

Great comms, good product range, keen pricing and very fast delivery.

Always watch the reviews done by Urban rider for bike gear. They are reliable and informative

Fast shipping, nice package, everything as expected! Will shop again 😍

The quality of the product, the packing for delivery and the speed of the service were excellent. Customer centred company, thanks!

I was looking for a jacket to wear in Spain and wanted something that did not look like an obvious biker wear. I have purchased a Rev'it Worker shirt and really liked the quality, fit and design, so thought I would give this Tracer a go. It was pretty much what I was looking for and it worked very well in 35c Spanish heat. Excellent choice and great service from UR as always .

Fantastic customer service and quick delivery. I love buying all my biking gear and accessories here. Sonia is extremely helpful and so quick to get hold of!

They keep you updated on your delivery and are very good at sticking with the timeline for delivery they offer.

Excellent service from order to delivery. The products are great, sizing is as described and the quality of all items is superb. Can’t wait to get out on the road.

Best customer experience ever!

I had a problem with Knox riding pants I purchased from Urban Rider a year ago. The armor became brittle and tore in half when I tried to remove them before washing. I tried to work with the Knox people to get replacement armor but to no avail. Since I purchased the pants through Urban Rider, I decided to give them a try to see if I could get replacement armor through this channel. Izabela at Urban Rider was awesome! Fast, efficient and friendly. She found a solution for me that was both fast and fair. Such a great experience. So much better than most American e-commerce sites.

Their after sales was excellent.