Urban Rider Anmeldelser 

472
•
TrustScore 4.5 ud af 5

4,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The customer service I received was absolutley outstanding! I will definitely be recommending Urban Riders to all my Biker friends in the future. They were speedy in getting me a replacement helmet, s... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I bought Oxford 4k lights and after a month 1 stopped working!!!!! Now this is where good customer service is needed! I emailed the customer service team at Urban and was responded to within 24 hours... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Previously purchased some boots from urbanrider excellent product and price. Returned and ordered an item that unfortunately did not function as advertised. Promptly refunded. When it goes well, lik... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Spada Turbine Leather Jacket: I met the Spada chief designer James Kent at The Bike Shed show earlier this year. His enthusiasm and passion for their products was infectious. I liked the look of their... Se mere

Virksomhedsoplysninger


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

472 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(472)

141 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Merlin/Oxford Shirts

Another great product from Urban Rider, delivered super quick as always. Unfortunately, the size wasn’t quite right for me this time, but the return process is so easy that it’s never a worry. I really appreciate how smooth and quick the returns are, and the refund is always prompt. It gives me confidence to order different sizes when needed, knowing everything will be handled efficiently. Highly recommended!

18. februar 2026
Uopfordret anmeldelse
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Besvarelse fra Urban Rider

Hi Robert, Thank you so much for your kind words and continued support!
We’re really pleased to hear that your order arrived quickly and that our returns process gave you the confidence to try a different size. We know that getting the right fit is crucial, and we always aim to make exchanges and refunds as smooth and hassle-free as possible.

Bedømt til 5 ud af 5 stjerner

Well what can I say

Well what can I say. A great service from start to end. Got a helmet that I wanted at a great price. Helpful bunch of people. Always helpful and prompt. Thank you.

16. februar 2026
Uopfordret anmeldelse
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Besvarelse fra Urban Rider

Hi Ron, Thank you for your review!

Bedømt til 5 ud af 5 stjerner

I have used this company for the first…

So after first order having a
Small issue that was rectified quickly , and having dealt with a return so professionally I would say they are one of the best companies to deal with

16. februar 2026
Uopfordret anmeldelse
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Besvarelse fra Urban Rider

Hi Mike,

We’re very sorry to hear about your experience and completely understand how frustrating this must be.

We have checked our email records and are unable to see any previous correspondence regarding this issue. Our team is always happy to assist, and we would have been more than willing to look into this for you straight away.

This is certainly not the standard of service we aim to provide, particularly for a first-time customer, and we sincerely apologise for the inconvenience caused.

Our team will be in touch with you as soon as possible to investigate what has happened and provide a full update on your order.

Kind regards,
Urban Rider Team

Bedømt til 5 ud af 5 stjerner

Brilliant customer service

Brilliant customer service, fantastic range of products. I had an item missing from my order, the notebook from a Trip Machine wallet. Once I notified customer service at Urban Rider, I received the notebook in a couple of days, looking forward to placing my next order.

9. februar 2026
Uopfordret anmeldelse
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Besvarelse fra Urban Rider

HI Marcus, Thank you for your review!

Bedømt til 5 ud af 5 stjerner

One stop shop

Urban Rider are my go to when it comes to motorcycle equipment and apparel. They have a huge selection in store and via partner retailers and they are able to price match if you see something cheaper in another store/site.
Their reviews of products are comprehensive as is their size guide which I always rely on rather than the manufacturer's.
Highly recommend them!

30. januar 2026
Uopfordret anmeldelse
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Besvarelse fra Urban Rider

Hi Andre, thanks so much for the kind words and for taking the time to leave such a detailed review. We’re really glad to hear that our product reviews and size guides have been helpful. Thanks again for the continued support!

Bedømt til 5 ud af 5 stjerner

Urban Rider were great

Urban Rider were great, the delivery arrived on the expected date in great condition and was exactly the right size. The size guide was super helpful and I had to ask a question prior to ordering and they replied quickly and helpfully. Thanks!

30. december 2025
Uopfordret anmeldelse
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Besvarelse fra Urban Rider

HI Arthur, thank you for your review!

Bedømt til 5 ud af 5 stjerner

You won’t be disappointed

Always great customer service and very well curated product line. The team is so knowledgeable and helpful and visiting this place as an enthusiast is always a great experience!

3. januar 2026
Uopfordret anmeldelse
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Besvarelse fra Urban Rider

Hi Tamas, Thank you for your review!

Bedømt til 4 ud af 5 stjerner

Knox Orsa OR4’s Grey

I love my Knox Orsa OR4’s but I do wish the website represented the actual color better, in photos the Grey OR4’s look much lighter colored but in person they are a darker shade. I also wish the sizing was better represented I have 9 inch hands in circumference and 7 1/2 inch in length and wear a large glove in my other motorcycle gloves but I really needed a XL for these. I unfortunately do not think it’s possible to exchange them either due to them having to pass through customs which I really wish they could make that process more understandable and easier.

29. december 2025
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Besvarelse fra Urban Rider

Hi Joshua, Thank you for your review!

Bedømt til 1 ud af 5 stjerner

Poor service

Ordered a cable before Christmas and was told it was being shipped that day, 2 weeks later still not here, messaged the company who said they didn't have it. It took me to message to be told this

Poor service wont use again

7. januar 2026
Uopfordret anmeldelse
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Besvarelse fra Urban Rider

Hi Shane, We sincerely apologise for the frustration and disappointment this caused.
We understand how annoying it is to be expecting an order, especially at such a busy time of year, and we’re very sorry that our initial communication about shipping was incorrect.
We did stay in contact with you, and as soon as it became clear the item was not available, a full refund was issued as discussed.
This experience fell short of the service we aim to provide, and we truly regret that.

Bedømt til 5 ud af 5 stjerner

Excellent customer service

Excellent customer service , great deals and the you Tube reviews are great . My favourite place to shop for bike gear .

5. januar 2026
Uopfordret anmeldelse
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Besvarelse fra Urban Rider

Hi Alex, Thank you for your review!

Bedømt til 5 ud af 5 stjerner

Urban Rider - Excellent Goods and Customer Service

Overall, a great experience with Urban Rider
Ordered Leatt Adv7.5 jacket and trousers combination which arrived safely. I’m absolutely delighted with the items. Excellent quality and good sizing.
Customer support was spot on at all stages and the discounts they applied for me, as this was my first purchase, meant the overall price was brilliant. Would I use Urban Rider again…..Absolutely!

29. december 2025
Uopfordret anmeldelse
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Besvarelse fra Urban Rider

Hi Mark, Thank you for the fantastic review and for choosing Urban Rider for your first purchase. We’re delighted to hear you’re so happy with the Leatt ADV 7.5 jacket and trousers, and that the fit, quality, and overall value met your expectations.

Bedømt til 5 ud af 5 stjerner

Exactly what I ordered, good customer service

I had never used this website before so as always I am a bit apprehensive, but I thoroughly recommend. There was a few day delay with the shipping but they kept me updated throughout and when my order arrived it was exactly what I had bought, so I cannot complain.

29. december 2025
Uopfordret anmeldelse
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Besvarelse fra Urban Rider

Hi Adeline, Thank you very much for your kind review and for giving us a try. We understand the initial apprehension when using a new website, so we’re really pleased to hear that you were happy with the communication and that your order arrived exactly as expected.

Bedømt til 1 ud af 5 stjerner

Received an email offer

Received an email offer, it didn’t work. Email exchange afterwards was poor, little effort to recover the situation. I unsubscribed in response to “no worries” when I said I wouldn’t proceed… I was a returning customer.

29. december 2025
Uopfordret anmeldelse
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Besvarelse fra Urban Rider

Hi Jonathan, We’re sorry to hear that you are not happy with the service received.

We have found the email chain and, on reviewing it more closely, we acknowledge that our team initially assessed the item incorrectly. Once this was realised, we were more than happy to honour the discount offered. However, by that point you had decided not to proceed, which we completely understood and respected.

We’re sorry if our follow-up came across as dismissive, that was certainly not our intention.

All the best,
Urban Rider Team

Bedømt til 5 ud af 5 stjerner

Exceptional service

Exceptional service both from online and instore. Staff go that extra mile to help you. Great communication. Delivery was quick, returns easy. Clothing is top quality.

12. december 2025
Uopfordret anmeldelse
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Besvarelse fra Urban Rider

Hi Carole, hank you so much for your kind words! We’re really pleased to hear you had a great experience both online and in-store. We’re also glad everything from delivery and returns to the quality of the clothing met your expectations. We truly appreciate your support and hope to see you again soon!

Bedømt til 5 ud af 5 stjerner

Super fast delivery

Super fast delivery and great quality boots

2. december 2025
Uopfordret anmeldelse
Urban Rider-logo

Besvarelse fra Urban Rider

Hi Kara, thank you for your review!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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