Upway Anmeldelser 186

Shipping was amazing fast. Bike comes very well packed. The bike was not washed like they said. I am having problems with the charger and can not get a straight answer from customer service if this is covered with the warranty.
Would I buy from Upway again. Very Possible.

I bought a bike from Upway two months ago. I had an issue with my bike, they responded within a day. Then referred me to a local bike shop, then got in touch with Aventon for my warranty. Come to find out it was used error my dumb self, but they stay in touch the whole time. Great Customer Service!

My Evelo Aurora Limited is the second bike that I have purchased from Upway.  The first bike I purchased arrived damaged due to mishandling of the shipper.  I worked everything out with Upway customer support and got a full refund for that bike.  This bike I purchased arrived just a few days, on time, packaged very well, and was not not damaged in any way. You will not believe the box that it comes in, they are masters in shipping a bike. I cannot say enough about my outstanding first class purchase experience with Upway.   Just like to mention that the Evelo Aurora Limited is a very good bike with CVT/Belt drive and I love riding mine and have already put 200 miles on it. Bottom line you can't go wrong with Upway on an e-bike purchase in my experience with them.  Best Regards   Michael "JB"

The experience was so easy and straightforward!

the customer service and timely response was outstanding!. My bike came skillfully packaged and as ordered. I love my Sinch 2.5!!

I ordered my used Aventon. It came earlier than expected. The packaging was amazing. All spray foam to secure everything . Easy instructions and assembly. The bike was exactly how it was listed. I have already told so many people.

The process to buy went really well. I locked in on the bike I wanted and everything went smoothly through delivery and prepping the bike to ride.

The best customer service out there! I received a bike with a bent disc. They had me take it to my bike shop of choice to get fixed- needed new brake disc. They refunded me the cost in less the 24 hours. Very simple process. We are going to buy another bike from them for a family member due to the responsiveness and amazing customer service. Highly recommend

I had an issue with some freight damage. Shon was very helpful in getting it resolved.

research finding the bike was easy, purchase and delivery went perfectly, bike arrived in good condition without any noticeable issues, assembly was easy

They stuck to everything they said! it was just as advertised,no hassle would recommend if you're looking to get a good quality used bike!!!!

Love this company! It was easy to order, bike arrived fast and customer service was fast to resolve any issues. Highly recommend!

The bike looks and rides great. Was exactly like what was shown in the website description. Very happy with the purchase. Shipping was relatively fast. I got the bike within a week. Assembly was pretty straightforward.

Bike was us good condition over all. I have some minor blemishes but nothing major. My bike is great and delivery was top service. It arrive in two or 3 days

Quick service. Quality packaging. Very good bike prep. Good deal financially.

I haven't been paid for my bike after mailing it a month or so ago.

I'm very happy with my new insoles. The fit is good and quality appears to be excellent.

The bike was exactly as described on the website and the price was excellent! It arrive quickly, was packed very well, and easy to finish the assembly (pedals, handlebar, wheel). My experience with Upway was very satisfying.

The order was filled quickly, and the bike was packed with great care. The bike was exactly as described and I would definitely recommend Upway to anyone looking for a bike.