Phil is always supportive and goes the extra mile to solve issues if they occur. My preferred ship-chandler by a mile.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We equipped our brand new boat with running rigging from upffront/Kohlhoff. It was such a pleasure to work together with Calanach. He really knows his job and provided us with very professional advice... Se mere
Virksomheden har svaret
I was seeking a rare-sized set of turnbuckles for the port and starboard staysail stays on my Ta Shing Baba 35, and was happy to discover help from Upffront. Lauren and Aleena could not have been... Se mere
Virksomheden har svaret
Web shop was not the most intuitive to manage the addons that there was needed. There would be room for improvement. Goods were correct, points from that. Also the inhouse comminication about ord... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Our vision is simple: To make buying performance sailing hardware and rigging systems safer and easier by offering the best end-to end experience, through a website you love to use.
Kontaktoplysninger
Tyskland
- support@upffront.com
- upffront.com
4,5
Fremragende
212 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Being well informed constantly.
16. januar 2023
Besvarelse fra Upffront.com
Hello Christian, thank you for leaving us a review! Our team work hard to provide excellent service, so it’s great to see that reflected in your review.
My point of referen
My point of reference - Aleena Selestine - has been perfect.
Always precise, timely and supportive
20. januar 2023
Besvarelse fra Upffront.com
Hello Antonio, thank you for the kind words! Our team works hard to provide excellent service, so it’s great to see that reflected in your review. Hope we can be of help again soon!
Besvarelse fra Upffront.com
Hello Alessio, Thank you for leaving us a review. 🙂 We really appreciate your opinion. Hope we can help again in the future.
Besvarelse fra Upffront.com
Hello Eldar, thank you for taking the time to leave us a 5 star review!
Parcel undelivered after almost 1 month
Shipment did not reach destination due to unknown reasons, never left the shipping country and was sent back to sender. Upfront got it back one week ago and never informed us.
9. januar 2023
Besvarelse fra Upffront.com
Hi Fred, Thank you for taking the time to leave a review and I'm sorry to hear this. One of the team will be looking into this for you and we again are really sorry and if you have any other questions or concerns, please don't hesitate to reach out to us.
waiting too long
goods take 2 weeks to arrive in stock, name displayed in the mail support@uppfront is "False". why False?
4. december 2022
Besvarelse fra Upffront.com
Thank you for your review, Gilberto. We're sorry for goods taking 2 weeks to arrive in stock. We buy from multiple stock holders across Europe – making available full parts lists from all manufacturers. When we lack speed, we hope to make up for this with product selection and service.
All prices are displayed with VAT – please could you send a screenshot as an example of what you have seen so we can investigate this further.
E-mail display name – thanks for the feedback we will investigate and fix this.
Our team is constantly working to improve the user experience and we appreciate your feedback. It will help us make the necessary improvements.
Thank you again for choosing Upffront and we hope you'll give us another chance in the future.
😁😁👍🏼😁😁😁😁😁😁
20. december 2022
Besvarelse fra Upffront.com
Hello Itai, thank you for taking the time to leave us a 5 star review!
Good communication and updates on the…
Good communication and updates on the slightly longer delivery time.
9. december 2022
Besvarelse fra Upffront.com
Hello Bernard, thank you for the kind words! Our team works hard to provide excellent service, so it’s great to see that reflected in your review. Hope we can be of help again soon!
Web shop was not the most intuitive, but right goods were delivered
Web shop was not the most intuitive to manage the addons that there was needed. There would be room for improvement.
Goods were correct, points from that. Also the inhouse comminication about order status was great!
Delivery was not perfect since there was two different operators and seems like they did not have seamless integration, because once goods were at my local pick up point I did not have email or sms message about arrival of goods.
18. december 2022
Besvarelse fra Upffront.com
Thank you for your review, Mikko. We're sorry to hear that our web shop was not as intuitive as you would have liked and that you experienced some delivery issues. Our team is constantly working to improve the user experience and we appreciate your feedback. It will help us make the necessary improvements.
Thank you again for choosing Upffront and we hope you'll give us another chance in the future.
I give them five stars
I give them five stars! Really very good advice, very competent and also - and this has become very rare today - with a lot of joy and friendliness at work.
This shop will definitely become one of my favourites.
16. december 2022
Uopfordret anmeldelse
Besvarelse fra Upffront.com
Hello Stephan, thank you for the kind words! Our team works hard to provide excellent service, so it’s great to see that reflected in your review. Hope we can be of help again soon!
the shipping was very long for the…
the shipping was very long for the price 18€....
11. december 2022
Besvarelse fra Upffront.com
Hi Piazza, Thank you for taking the time to leave a review. I'm sorry to hear that you found our shipping times to be too long. Due to offering the best Black Friday pricing we had an exceptional volume of orders and being around the Christmas period postage can be a little slower. We again are really sorry and if you have any other questions or concerns, please don't hesitate to reach out to us.
sailing hardware product from France
Despite product was not in stock, managed to get it quickly onboard, then delivered also quickly abroad. I came back with a second buy, as I was fully satisfied.
25. november 2022
Besvarelse fra Upffront.com
Hello Laszlo, thank you for taking the time to leave us a great review! We really appreciate your positive comments.🙂
I have ordered many times from this…
I have ordered many times from this company, and I'm in the USA....absolutely fantastic company!
5. december 2022
Besvarelse fra Upffront.com
Hello Mark, thank you for the kind words! Our team works hard to provide excellent service, so it’s great to see that reflected in your review. Hope we can be of help again soon!
Highly recommended
Great followup of the order, super sympathetic costumer support, objective, effective and caring.
Also fast delivery, all great.
Would give 6 but can only rate till 5 stars.
12. november 2022
Besvarelse fra Upffront.com
Hello Joao, thank you for the kind words! Our team work hard to provide excellent service, so it’s great to see that reflected in your review. Hope we can be of help again soon!
Guter Informationsfluss in der…
Guter Informationsfluss in der Beschaffungsphase und schneller Versand.
15. november 2022
Besvarelse fra Upffront.com
Vielen Dank für Ihre Bewertung und wir hoffen, dass wir Ihnen bald wieder helfen können.
Excellent service and very informative
Excellent service and very informative. Your products arrived before the date you estimated.
31. oktober 2022
Besvarelse fra Upffront.com
Hello Rodney, thank you for the kind words! Our team work hard to provide excellent service, so it’s great to see that reflected in your review. Hope we can be of help again soon!
Besvarelse fra Upffront.com
Hello Tomas, thanks for leaving us a review. We're so glad you're pleased with our service. Hope we can help again in the future. 🙂
Besvarelse fra Upffront.com
Hello Miguel, Thank you for leaving us a review. 🙂 We really appreciate your opinion. Hope we can help again in the future.
Allways I have the best solution
Allways I have the best solution, and a lot of choices for what I pretend
18. september 2022
Besvarelse fra Upffront.com
Hello Luis, thank you for taking the time to leave us a review. We really appreciate your comments.
good items and price
15. september 2022
Besvarelse fra Upffront.com
Hello Juan, Thank you for leaving us a review. 🙂 We really appreciate your opinion. Hope we can help again in the future.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.