Phil is always supportive and goes the extra mile to solve issues if they occur. My preferred ship-chandler by a mile.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We equipped our brand new boat with running rigging from upffront/Kohlhoff. It was such a pleasure to work together with Calanach. He really knows his job and provided us with very professional advice... Se mere
Virksomheden har svaret
I was seeking a rare-sized set of turnbuckles for the port and starboard staysail stays on my Ta Shing Baba 35, and was happy to discover help from Upffront. Lauren and Aleena could not have been... Se mere
Virksomheden har svaret
Web shop was not the most intuitive to manage the addons that there was needed. There would be room for improvement. Goods were correct, points from that. Also the inhouse comminication about ord... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Our vision is simple: To make buying performance sailing hardware and rigging systems safer and easier by offering the best end-to end experience, through a website you love to use.
Kontaktoplysninger
Tyskland
- support@upffront.com
- upffront.com
4,5
Fremragende
212 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Upffront.com
Hello Tjeert, Thank you for leaving us a review. 🙂 We really appreciate your opinion and we hope to help again in the future.
Phil was simply great
Phil was simply great. Followed up on delays, suggested alternatives, and explained exactly what was going on. Terrific to deal with.
3. april 2023
Besvarelse fra Upffront.com
Hello Mike, thank you for leaving us a review! Our team works hard to provide excellent service, so it’s great to see that reflected in your review. Hope we can be of help again soon!
Fast response to query
30. marts 2023
Besvarelse fra Upffront.com
Hello Lauri, Thank you for leaving us a review. 🙂 We hope to help again in the future.
Competent and fast!
9. marts 2023
Besvarelse fra Upffront.com
Hello Christian, Thank you for leaving us a review. 🙂 We really appreciate your opinion and we hope to help again in the future.
poor delivery times
when buying something that was anounced in stock,
took 3 weeks to deliver.
22. marts 2023
Besvarelse fra Upffront.com
Thank you for your review, Afonso. We're sorry for goods taking 3 weeks to arrive. We buy from multiple stock holders across Europe – making available full parts lists from all manufacturers. When we lack speed, we hope to make up for this with product selection and service.
Our team is constantly working to improve the user experience and we appreciate your feedback. It will help us make the necessary improvements.
Thank you again for choosing Upffront and we hope you'll give us another chance in the future.
great customer service
great customer service, helpful
(images could be more realistic to size and details)
overall 5Stars
16. marts 2023
Besvarelse fra Upffront.com
Hello Roger, Thank you for leaving us a review. 🙂 We really appreciate your opinion and we hope to help again in the future.
Worst shop ever!
8. marts 2023
Uopfordret anmeldelse
Besvarelse fra Upffront.com
Hello GR - we take our reviews seriously and try to act on them to improve our service. Please could you be more explicit in terms of the problems you experienced with your order?
Items on website not organized by…
Items on website not organized by categories navigation difficult
16. februar 2023
Besvarelse fra Upffront.com
Hello Philippe, Thank you for leaving us a review. 🙂 We really appreciate your opinion and I will pass your comments on to the team. Hope we can help again in the future.
[L-LB60BB-4 LOOP Products Block 60 - Ball bearing
great, functional, fully met my expectations
I recommend
28. februar 2023
Besvarelse fra Upffront.com
Hello Pavel, Thank you for leaving us a review. 🙂 We hope to help again in the future.
Besvarelse fra Upffront.com
Hello Marc, Thank you for leaving us a review. 🙂 We really appreciate your opinion and we hope to help again in the future.
The delivery took longer than expected
The delivery took longer than expected, but it was not hurry for me, so it is fine.
The team at Upffront was in contact with me all the time explaining that they have not received the part from their end and assuring me that the process was open and that eventually the product will be ahipped - as it effectively happened.
Have ranked this review high because the good customer service that Upffront gave me.
Best regards,
Dr. Alvin Ibarra
6. februar 2023
Besvarelse fra Upffront.com
Hello Alvin, thank you for leaving us a review! Our team works hard to provide excellent service, so it’s great to see that reflected in your review. Hope we can be of help again soon!
Received reliable updates on shipment.
6. februar 2023
Besvarelse fra Upffront.com
Hello, thank you for leaving us a review! Our team works hard to provide excellent service, so it’s great to see that reflected in your review. Hope we can be of help again soon!
Besvarelse fra Upffront.com
Hello Sean, thank you for the kind words! We work hard to provide excellent service and great products, so it’s great to see that reflected in your review. Hope we can be of help again soon!
Fast and accurate custom sheets.
7. februar 2023
Besvarelse fra Upffront.com
Hello Eric, Thank you for leaving us a review. 🙂 We hope to help again in the future.
Haven't heard about this shop before
Haven't heard about this shop before, but since they were the only ones having the necessary part in stick I chose them and would do it again. Can't tell how they perform in case you have a claim, but delivery was on time, part as described, communication professional. So, nothing to complain so far
1. februar 2023
Besvarelse fra Upffront.com
Hello Jan - Frederik, Thank you for leaving us a review. 🙂 We really appreciate your opinion and we hope to help again in the future.
Great personal service
Great personal service, top products and quick delivery. Thanks again!
25. januar 2023
Besvarelse fra Upffront.com
Hello Carsten, thank you for the kind words! Our team works hard to provide excellent service and great products, so it’s great to see that reflected in your review. Hope we can be of help again soon!
I find almost everything for my boat.
I find almost everything for my boat.
Try to add more equipment an d more other companies.
It will also helpful if we can see products in stock !!
26. januar 2023
Besvarelse fra Upffront.com
Hello Nikolaos, Thank you for leaving us a review. 🙂 We really appreciate your opinion and I will pass your comments on to the team. Hope we can help again in the future.
Besvarelse fra Upffront.com
Hello Christian, thank you for the great review! The team works hard to provide excellent service and great products, so it’s great to see that reflected in your review. Hope we can be of help again soon!
Besvarelse fra Upffront.com
Hello Jan, Thank you for leaving us a review. 🙂 Hope we can help again in the future.
Everything went as expected and…
Everything went as expected and promised. Good information during the delivery process.
23. januar 2023
Besvarelse fra Upffront.com
Hello Jukka, thank you for leaving us a review! Our team works hard to provide you with as much information about your delivery as they can, so it’s great to see that reflected in your review.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.