True Image UK Anmeldelser 50

TrustScore 4.5 ud af 5

4,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Great company to deal with. Quality products at a fraction of the price of oem products. Any questions are answered promptly and efficiently. I would advise anyone needing anything of this nature to... Se mere

Bedømt til 1 ud af 5 stjerner

Ordered some printer ink - came for the wrong printer so needed to return - at my expense. They send a courier who could not find a prominent address and refused to use his phone. So I’ve returned v... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

HP Laser jet pro 3302: I ordered the high capacity black toner cartridge (219x). The cartridge arrived promptly and it was a simple job to install. I'd already disabled firmware updates when I got... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Customer service is very helpful and you get to talk to a real person. They are kindly replacing my cartridges as I now know (and recommends to others out there), to update their printers to 'Tu... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Leverandør af printertoner

Skrevet af virksomheden

Shop laser printer toner cartridge & inkjet printer cartridge with best discounts. Find the best savings and excellent quality at True Image UK.


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

50 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 80 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great company to deal with

Great company to deal with. Quality products at a fraction of the price of oem products. Any questions are answered promptly and efficiently. I would advise anyone needing anything of this nature to shop at True image ⭐️⭐️⭐️⭐️⭐️

10. juni 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

THE PRICE.👍

The reason I chose I chose TrueImage was because of the price. Once I have been ablecto assess the quality of print, how long they last, plus do not clagg up the print station, can give you a better review.

27. marts 2026
Bedømt til 5 ud af 5 stjerner

Great choices of products

Great choices of products, so easy to find the right cartridge. Great communication and quick shipment.

25. marts 2026
 True Image UK-logo

Besvarelse fra True Image UK

Hello,

Thank you for your positive feedback. We will continue to work hard to improve our products and services. We sincerely look forward to your next visit to our store. All True Image brand printer cartridges are covered by a 30-day money back guarantee and a 2-year product warranty. If you encounter any problems, please call our customer service team on 0121 368 7952 or email cs@trueimagetech.co.uk. Our customer service team is always ready to help you. Your 100% satisfaction is our goal!

Best regards,
True Image Customer Service Team

Bedømt til 5 ud af 5 stjerner

Real and helpful customer service to speak to.

Customer service is very helpful and you get to talk to a real person. They are kindly replacing my cartridges as I now know (and recommends to others out there), to update their printers to 'Turn off Updates to their Firmware in their printer's Settings'.

I opted for their CHIPPED 5 pack (x2 BLK, x1 Y, x1 C, x1 M) High Yield cartridges and when I loaded two into my printer the Firmware blocked the cartridges. Had I known to turn off Firmware updates in Settings, I wouldn't have had this problem.

They are kindly sending a replacement pack and gave instructions on how to disarm the Firmware updating.

True Image give good advice and very helpful and guide you through when needed. A well earnt 5/5 star rating.

8. april 2026
Uopfordret anmeldelse
 True Image UK-logo

Besvarelse fra True Image UK

Hello Ashley,

Thank you for your positive feedback. We will continue to work hard to improve our products and services. We sincerely look forward to your next visit to our store. All True Image brand printer cartridges are covered by a 30-day money back guarantee and a 2-year product warranty. If you encounter any problems, please call our customer service team on 0121 368 7952 or email cs@trueimagetech.co.uk. Our customer service team is always ready to help you. Your 100% satisfaction is our goal!

Best regards,
True Image Customer Service Team

Bedømt til 1 ud af 5 stjerner

So far not good

So far not good. My toner cartridge has failed to be delivered on time and their phone number is unobtainable.

6. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Reliable, responsive, and trustworthy company

We’ve been buying compatible toner cartridges from True Image for about a year for our retail stores, where we regularly need replacements. Overall, the toners have been good and they work well for us.

They’re also around 60–70% cheaper than OEM, which makes a big difference when you’re ordering often. Like any compatible toner, they’re not always perfect, but whenever we’ve had an issue, True Image have been happy to help and resolve it quickly.

A great example: twice our parcel was held/stuck in transit (not sure why). True Image responded very quickly, contacted the courier, and then sent a new set of toners using a different courier — the store received them the following day. That level of support genuinely made me feel they are super reliable, very responsive, and trustworthy.

Special mention to James Canavan — always helpful and quick to respond. We would highly recommend True Image to anyone who wants to try compatible toners.

2. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

There was a problem with the package…

There was a problem with the package due to being opened prior to delivery, hence an item was missing. I sent pics of what I actually received to True Image and I was amazed at how quickly they responded. They replaced my missing cartridge which arrived safely two days later. First class service, I will definitely recommend and use again2

26. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Five star all the way…

i originally left a one star review that was a mistake I meant to leave a fiver star review.
The cartridges are perfect and at the best price out there, and great delivery speed.

15. februar 2026
Uopfordret anmeldelse
 True Image UK-logo

Besvarelse fra True Image UK

Hello John,

Thank you for your positive feedback. We will continue to work hard to improve our products and services. We sincerely look forward to your next visit to our store. All True Image brand printer cartridges are covered by a 30-day money back guarantee and a 2-year product warranty. If you encounter any problems, please call our customer service team on 0121 368 7952 or email cs@trueimagetech.co.uk. Our customer service team is always ready to help you. Your 100% satisfaction is our goal!

Best regards,
True Image Customer Service Team

Bedømt til 1 ud af 5 stjerner

Not the first time I've used this…

Not the first time I've used this company but sadly will be the last.

Ordered Toner cartridges Monday 9th February - chose express delivery - didn't send until Wed 11th February and even then sent Royal Mail 48 meaning I will receive on Friday 13th - 5 days!

12. februar 2026
Uopfordret anmeldelse
 True Image UK-logo

Besvarelse fra True Image UK

Dear Craig,

Thank you for your feedback, and we are truly sorry for the delay you experienced with your recent order.

In early February, we upgraded our warehouse management system to improve our overall shipping efficiency. Unfortunately, during the transition, a technical issue affected the order processing workflow, which caused unexpected dispatch delays for some orders, including yours. This issue has now been fully resolved, and all orders are being processed and dispatched normally.

We completely understand your frustration, especially as you selected express delivery and expected a faster service. This is not the level of service we aim to provide, and we sincerely apologise for the inconvenience caused.

We truly appreciate your past support and hope you might give us another opportunity to serve you better in the future. If there is anything we can do to assist you further, please don’t hesitate to contact us.

Kind regards,
True Image Customer Service Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere