trotpets.com Anmeldelser 832

Love these bowls (and mat)! They’re dishwasher safe, esthetically pleasing, and have a life time warranty! I recommend them to everyone!

I ordered a complete set in bone and once I opened the box I knew I ordered the wrong size. I didn't even set it down on the ground. Trot has an exchange policy where you pay for return shipping yourself and they will send the exchanged item back. They had the size I wanted in stock and even confirmed so over email. Initially, when I emailed about the excha process, they replied very fast. Now they have left multiple emails on read asking about a confirmation of the return. I have tracking on the item I sent back so I know they've had it for a week and that it was handed over to a person and not left at a door.

The base of the bowls is not a good quality product for their price.

Ordered medium bowl and it does hold 3 cups so works good for dog that gets just under. It slows him down a lot which is what we were looking for. Great quality bowl, fast shipping, & seems it will last. Would recommend.

works well dogs are a little slower gobbling!!!

excellent product! very high quality and well made! love these bowls for my pup! also great customer service .. yay!

UPDATE: Happy to report that trotpets will be delivering a replacement without me having to return the original item. Hopefully the replacement is delivered in great condition.

The stand was damaged with one of the 4 legs broken off. When submitting a request for the return stating it was damaged, the return site clearly states that customers must pay their own return shipping. That's completely ridiculous when the item is delivered damaged. Hopefully they will take care of the return and the shipping of a replacement.

Loved the bowls and mats. Well made and perfect for Cooper (who is a messy drinker). But, when it arrived, it looked like a return that had not been cleaned up. Bowls were visibly used in need of washing and the mat had rings and spots on it as well. Sort of a bummer when paying that much for a premium set.

After spending $150+ on your product, when I reached out for support I was met with awful customer service after receiving the wrong product. Could not be less happy with the ending result.

(Update) I have reached out to customer service repeatedly and they just ghosted me, so this reply asking me to reach out to customer service after I already did and got ghosted is a great example of how bad this product and their customer service are.

Fast delivery, cute and modern . Easy set up

I purchased the single slow feed bowl and mat hoping my puppy wouldn't be able to pick the bowl up and flip it. I placed it down in front of her and she immediately picked the bowl up off the magnetic mat and flip it.

Love the color quality and height! Going to order 2 more!

The quality is amazing and its so easy to clean. The added movement makes the lick mat more interactive for my dog. Highly recommend purchasing for your pup.

where do i begin?! first i ordered the bowl. my dog pushed it every which way so i spent $50 more to order the mat, which my dog now pushes everywhere (with the bowl attached to). she is also able to push the bowl off of the mat which just goes to show how ineffective the entire system is. but mostly, the mat is totally useless. and now i have two items to wash and clean!

thanks, trot pets, for nothing.

these products were an absolute waste of money, time and effort. i am so disappointed.

The bowls , actually ALL, products are very expensive. Bowl: GREAT BECAUSE STAINLESS STEEL. ⭐️⭐️⭐️⭐️⭐️
However, the exterior color is not durable, within a few months the exterior color began coming off. We have 2 dogs, +/- 38 pounds. They eat their food as soon as we put it out for them. As soon as they’re done, we pick up the bowl and fill it with warm water & Ecos dish soap, let it soak for a bit, and wash gently with a soft sponge or natural fiber bristle brush. Dry with a cotton towel. Food gets trapped in the abrupt angle between bowl base and vertical raised shapes. These appear to be die stamped - which is a great idea but the transition should be a more gentle curve, not a seamed right angle.

Easy to order, super quick service. Thank you!

The trotpets bowls are a great find. I’ve been telling all of my pet owning friends. I bought separate stands/bowls. Water and a slow feeder. Our Frenchie loves them, easy clean, dishwasher safe, the bowls are held in place with a raised circle on the mat which fits into the bowl bottom. Fantastic!

Bowls are great quality. Puppy use to pick up her bowls and chew on them. She’s unable to do that now. Only two complaints are the color and the rim of the mat. The coral pink really isn’t pink, it’s really just a light orange. Our dog is also able to puck up the mat by biting the edge. Wish it was more rounded off.

These dishes are great. I like that the dog can’t move them around and spill food and water all over the place.