Overall bowls are appealing and seems to slow down feeding time. There are magnets underneath but my senior eight pound dog still manages to move the bowls. The mat has a groove around the interior pe... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Not as good as the original product I purchased via kickstarter under the old owners, yet it’s $50 more. The water bowl bottom is thin and makes a popping sound when there’s a sudden temperature chang... Se mere
The product itself is absolutely amazing and so well made. Along with this is the company itself and their team. I was provided some of the best customer service I have ever had and immediately helped... Se mere
Trotpets definitely took care of handling a broken base with no questions asked. It did take several days (@5) before I heard back.
Virksomhedsoplysninger
Skrevet af virksomheden
THE BEST & LAST PET BOWLS YOU'LL EVER BUY Trot bowls! are a stainless steel silicone mat system with a slow puzzle feeder to ensure any messy or excited eaters have an engaging and mess free eating experience. WHY SLOW FEEDING MATTERS Fast eating can lead to pain and discomfort, vomiting, or more serious life-threatening issues like choking or bloat. For the more serious issues, the signs can be obvious. For pain and discomfort, it often goes unnoticed. Our Puzzle Slow Feeder can help excited pets take the time they need to chew their food, leading to better digestion and a more fun and comfortable meal time experience BRIEF BACKGROUND Trot Pets is re-opening under NEW ownership and management. We understand that the actions of the past have caused disappointment and distrust, and for that, we are truly sorry. We have taken significant steps to ensure that such actions will not be repeated in the future, and we are dedicated to providing the highest level of service and integrity in all of our dealings with our customers. The Company is no longer accepting pre-orders and all orders will be in stock and ready for immediate delivery. We continue to focus on producing high-quality dog bowls that are both stylish and practical. We have a real passion for creating beautiful products that improve the lives of our dogs and their owners. The company has spent countless hours researching materials and designs, consulting with veterinarians and dog experts, and testing prototypes to ensure that their dog bowls would meet the highest standards of quality and safety. They sourced materials from reputable suppliers and worked with skilled artisans to craft each bowl with care and attention to detail. We are focused on building a brand that resonates with pet owners who share our values. We want you to know that we are more than just a company that sells dog bowls. We are a group of passionate dog lovers and pet owners who care deeply about the health and happiness of all of our pets. We hope you give us a chance to bring you the best and most beautiful dog bowls on the market. Trot On ! Trot Pets is happy to support Hearts and Bones which is a rescue and foster organization dedicated to finding loving and forever homes. A percentage of every sales goes to support Hearts and Bones.
Committed to bringing you the Best Bowls and Customer Service !
Skrevet af virksomheden

- Thank You for the Support !
- We are committed to delivering you the best product and customer service on the market. Since taking over ownership we have went from 1.3 Stars to over 4.5 Stars on Average. THANK YOU for the SUPPORT ! We are committed to targeting 5.0 Stars from all our Customers.
Kontaktoplysninger
Har besvaret 42 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great Quality
Love the quality of the product and it looks nice and clean. Our old bowls took up so much space in the kitchen. These bowls and stand are much more compact. The bowls are easy to clean and the 12 inches inch stand is perfect for our pup.

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Let me start by saying I love these…
Let me start by saying I love these bowls. I only wish the water dish was bigger in the medium size. The slow feeder bowl is the perfect size for my medium size dog but we are filling the water up what feels like, ALL THE TIME! Otherwise, these bowls are the best. My sister recommended them to me and I will be passing the recommendation on to other dog owners!
Ps. Would love to see a gold/copper option instead of just silver with the colors!

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I love this bowl for my OEB
I love this bowl for my olde English bulldog. She was getting a red chin from her name brand slow feeder, apparently even BPA free plastic can cause skin issues from them rubbing against it. So we bought this and the elevated stand. First off - it is super stylish and I love that. Secondly, her chin is getting better. One wish is that there were more 'slow-feed' inner patterns to choose from, to switch it up. All in all - love it! Would buy again. I am the 3rd neighbor in a row to have these bowls now.

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The bowl came in really fast
The bowl came in really fast. In keeping with the quality of their products, the service is just as good.

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The color wasn't available
The color wasn't available in the stand, bowl tray combo so I emailed customer care and they pieced it together for me and got my order completed. 2nd Trot bowl I have had!

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Perfect puppy bowl
We have a new golden retriever puppy and these bowls are just what she needed. I love the magnets and the tray but the best is the food bowl that slows her down!
The delivery was fantastic, received it immediately!

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Great design!!!
This elevated feeder is one of the best-designed products I have ever purchased. It comes in different sizes and colors and keeps my dog's area much cleaner because the magnets don't allow the bowls to slide around. The plastic lids are a brilliant idea, since my dog often leaves some of her food uneaten. Service/delivery was excellent also. This product isn't inexpensive, but it's well worth the price for its functionality and good looks.

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Poor customer service, Difficulty ordering, Difficulty shipping
Awful experience. Not only did it take 3+ weeks for the item to ship, it was returned to sender, despite receiving a notification that the item had been delivered. We just moved to a town that does not have USPS service, but does receive UPS and FedEx. To be safe, we always list our PO Box, at the risk of the item shipping through USPS. I did not know which shipping provider Trot Pets would use, so naturally, I listed the PO Box, knowing I would be prompted with a "cannot send to your address" if the PO Box would not work. I received no push back, so went ahead an ordered the set. I tracked shipping through out the SLOW process, only to notice the the day this was supposed to be delivered, that the item was returned to sender. Annoying, but I can let it go. However, when I reached out to customer service begging for help, they sent a snarky response back. To which I mentioned I would simply prefer a return, asked why a shipping label was created if they could not deliver to a PO Box. Why was I not prompted with an error for inputting a PO Box? Their response was, "we can do that," completely ignoring my questions regarding shipping. Whether this be user error on my end or not, I would have appreciated more communication, and kinder communication. I was so excited to receive this set for our new dog, and due to the rude responses, we will be going with Yeti dog bowls instead. Customer service makes or breaks a company, in my opinion, and Trot Pets failed miserably. I should also mention, I asked when I will receive confirmation of my return twice now, with zero responses. Don't order from here.

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Beautiful product and color
Easy order. On time delivery. Excellent quality. Beautiful color. Ordered the yellow for my new puppy. She’s coming home later this month so haven’t actually used it yet but love that it’ll look nice wherever I set it.

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Trot immediately stood out to me
Trot immediately stood out to me even before I've received my order because I had to modify a mistake I made and I just thought the customer service and response time was top tier! Service is often times more valuable than the actual project in today's society. Thanks so much and my pups can't wait to get their new bowls in the mail.

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The bowl system is great!
The bowl system is great! Love the lids. One bowl arrived with a small scratch and the company was very responsive and will send a replacement a soon as it's back in stock.

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Great product. Best dog bowls ever.
Best dog bowls. My dog eats really fast now he slows down. I bought the wooden stand also. He is tall and he seems to be more comfortable eating.

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Great product and fast shipping!
I recently bought the TrotPets water bowl and I’m really impressed. The quality is excellent—it’s well-designed and works perfectly for my pet. Shipping was fast and the whole experience was smooth from start to finish. I’d definitely recommend TrotPets to anyone looking for reliable pet products.

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Brilliant idea and wicked fast shipping (two days)
Wicked fast shipping (two days). I ordered/received (2) individual feeding stands (6") with (2) small slow feeder bowls (each pup eats about 3/4 cup total of kibble & protein), and another individual feeder stand with large water bowl for our 2 Mini Aussies. After previously buying several different feeding stations and a multitude of bowls (I could open a store) I've finally struck gold with Trot. The magnets are a brilliant idea and keep the bowl in place for our one slurping/pushing eater. Our other pup would freak out with the noise that she made and would stop eating. Thank God these work great! The station heights are absolutely perfect for our 30 lb. Mini's. The slow feeder bowls are just right - the pattern is not so intricate as to make it a big challenge for eating and cleaning. And the feeders, trays and bowls are very pretty (the light gray and the light blue). I loved everything so much that I ordered/received (2 days again) the snack puzzle plates. Again, the magnets work great to keep the puzzle in place to keep them busy while I do their grooming. I cannot stress enough how much easier their breakfasts and dinners are now that my slurper can eat quietly and the timid one can eat in peace. The open feeder style plus the secure bowl is the only kind he would eat from. Thank you Trot!!

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Fast delivery - attractive
Fast delivery, my sons old rescue has been having problems bending down to eat, the 12" bowl set is great for him. The bowls are high quality and I love the divit in the bottom to keep them in place. Easy to clean matt and bowls, attractive, different, fits nicely in modern surroundings. Gray was out of stock, we got the blue. It works.

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Ordered the set with slow feed bowl and…
Ordered the set with slow feed bowl and 6 inch riser. Very nice set! Just as described. Easy to clean. Looks so much nicer than our old setup. High recommend!

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I love the dog ball
I love the dog ball, but the main thing is I can’t get a larger size and they ran out for a different colors. Hopefully that can be resolved very quickly.

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