We made a booking with Hannah a couple of months back but I wanted to make an amendment. Hannah was as helpful second time around, if not more, and nothing was too much trouble. I had a lot of quest... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We have just booked a trip next year to Istanbul & Cappadocia. Joanna Reid was amazing. She was so helpful & extremely patient as we had to make several changes. Joanna went above & beyond & nothing w... Se mere
Grace was absolutely amazing at tailoring my request for quotes for a holiday. Straight and to the point with precise questions and giving clear precise answers. Would definitely recommend Grace... Se mere
Megan was very thorough finding the ideal trip to meet my needs, she was very quick to reply to every message and it was over £130 cheaper than another quote I received for the exact same trip. Thank... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Adventure awaits around every corner, We help you see the world differently. Let us make your experience more comfortable and turn travel dreams into extraordinary experiences!
Kontaktoplysninger
483 Green Lanes, N13 4BS, London, Storbritannien
- support@travelgates.co.uk
- travelgates.co.uk
4,8
Fremragende
395 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 85 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Contacted travel gate
Contacted travel gate, and Tracy was able to provide all necessary information and details i needed for a safari trip, thank uou Tracy, you've been marvellous, will be in touch soon, thank you
11. juni 2026
Uopfordret anmeldelse
Besvarelse fra Travelgates UK
Dear Naima,
Thank you so much for your kind words.
We’re delighted to hear that Tracy was able to provide all the information you needed for your safari trip and that you had such a positive experience. She will be really happy to know her support made a difference.
We truly appreciate your feedback and look forward to assisting you again when you’re ready to plan your next adventure!
Thank you
Team TravelGates UK!
Five star service from Maria
Five star service from Maria, had to change my holiday due to the conflicts in UAE. Maria spent days trolling through flights trying to find us something to suit our dates and budget . We have now our dream holiday booked for the Maldives and we have also booked a triple centre to the USA next year also with Maria . Maria’s customer service is first class , and I would highly recommend booking with her . ❤️
10. juni 2026
Uopfordret anmeldelse
Besvarelse fra Travelgates UK
Dear Karen,
Thank you so much for your wonderful feedback.
We’re delighted to hear that Maria provided you with such dedicated support and worked tirelessly to adjust your holiday plans during a challenging situation. It’s great to know she was able to find you your dream Maldives holiday and also help you plan your upcoming USA trip.
Your kind words about her customer service mean a lot, and we will be sure to pass this on to her. We truly appreciate your recommendation and look forward to helping you again in the future!
Team TravelGates UK!
The support and efficiency in trying to…
The support and efficiency in trying to help me get what I wanted was second to none. thank you Susan Parker
10. juni 2026
Uopfordret anmeldelse
Besvarelse fra Travelgates UK
Dear Linda,
Thank you so much for your kind feedback.
We’re really pleased to hear that Susan Parker was able to support you so efficiently and help you get exactly what you were looking for. It means a lot to know you felt well taken care of throughout the process.
We truly appreciate your words and look forward to assisting you again in the future.
Team TravelGates UK!
Nearly but not quite.....
From start to finish I have nothing but good things to say about this company, especially Joanna who seemed to be my own private travel arranger. I have dreamed of riding the Bernina Express and it was my travel plans this year, the itinerary that Joanna had put together was great but due to unforeseen circumstances I was unable to finalise the booking. Joanna had been so thoughtful, caring and so helpful throughout and I hope to be able to come back and arrange this trip for definite at a later date.
Thanks again Joanna
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra Travelgates UK
Dear Mandy,
Thank you so much for your thoughtful feedback.
We’re truly glad to hear that Joanna was able to support you so closely and help bring your Bernina Express travel plans to life. It’s wonderful to know the itinerary she prepared was something you were excited about, even though you were ultimately unable to finalise the booking due to unforeseen circumstances.
Your kind words about her care and support mean a lot, and we will make sure Joanna receives your message. We really appreciate you considering us for your future travel plans and look forward to helping you make that dream trip happen when the time is right.
Team TravelGates UK!
Maria was extremely helpful amd very…
Maria was extremely helpful amd very quick responses and met all my requirements
6. juni 2026
Besvarelse fra Travelgates UK
Dear Mrs Errington,
Thank you so much for your kind words! 😊
It was an absolute pleasure assisting you with your booking. We are delighted to hear that we were able to meet your requirements and provide prompt support throughout the process.
Thank you for choosing us, and we hope you have a wonderful trip. Should you need any assistance in the future, we will be more than happy to help.
Team TravelGates UK!
Ashley was so helpful in booking our…
Ashley was so helpful in booking our girls trip, very responsive ☺️
5. juni 2026
Uopfordret anmeldelse
Besvarelse fra Travelgates UK
Dear Dani,
Thank you for your lovely review!
We're delighted to hear that Ashley was able to help make planning your girls' trip a smooth and enjoyable experience. We pride ourselves on providing responsive and helpful service, so it's wonderful to know Ashley delivered just that.
Thank you for choosing Travelgates, and we hope you and your friends have an amazing trip filled with unforgettable memories!
Team TravelGates UK!
Sophia was brilliant keeping me up to…
Sophia was brilliant keeping me up to date with offers that she could find. I was very happy with her findings she really did work very hard to please me.
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra Travelgates UK
Dear Bridget,
Thank you so much for your lovely review!
We're delighted to hear that Sophia was able to keep you updated with the latest offers and help find the right holiday for you. She always goes the extra mile for her customers, so it's wonderful to know her hard work and dedication made a positive difference to your experience.
Thank you for choosing us, and we look forward to helping you plan many more amazing holidays in the future!
Team TravelGates UK!
Holiday enquiry and booking
Contacted Travelgates to enquire about a future holiday and Maria came up with some excellent choices for the country we want to go to.
Very pleased with the service and Maria made the booking straightforward. Booked our dream holiday and can not wait to get there.
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra Travelgates UK
Dear AJM,
Thank you so much for your wonderful review! 😊
We're delighted to hear that Maria was able to find some excellent holiday options for you and make the booking process smooth and straightforward.
It's always our goal to help our customers find their perfect getaway, so we're thrilled that you've booked your dream holiday and are excited for your upcoming trip.
Thank you for choosing Travelgates, and we hope you have an amazing holiday filled with unforgettable memories!
Team TravelGates UK!
I’ve had the pleasure to work with…
I’ve had the pleasure to work with Susan Parker this week after I enquired about a trip. Susan has brought it all life by selecting a perfect itinerary for me with a fantastic price !
3. juni 2026
Uopfordret anmeldelse
Besvarelse fra Travelgates UK
Dear Janet,
Thank you so much for your kind words! 😊
We're delighted to hear that Susan was able to bring your holiday plans to life and find the perfect itinerary at a fantastic price.
Susan is passionate about helping customers create unforgettable travel experiences, so it's wonderful to know that her hard work and dedication made such a positive impact.
Thank you for choosing us to help plan your trip. We hope you have an amazing holiday and make memories that will last a lifetime!
Team TravelGates UK!
Fantastic service throughout
I got intouch through an advert on Facebook, spoke to a lovely lady called susan Parker, she was so helpful listened to what our options were and came up with a great itinerary for a safari
We need to discuss the details as a family but will defo be back in touch
Thank you so much
2. juni 2026
Uopfordret anmeldelse
Besvarelse fra Travelgates UK
Dear Lisa,
Thank you so much for your wonderful review. We're delighted to hear that Susan was able to help you explore your options and create an itinerary that suits your family's safari plans.
We'll be here whenever you're ready to discuss the details further, and we'd be thrilled to help bring your safari adventure to life. Thank you again for your kind words and for considering us for your trip.
We look forward to hearing from you soon!
Team TravelGates UK!
Ashley was outstanding and very…
Ashley was outstanding and very attentive to our needs. She went away and came back with a great quotation
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra Travelgates UK
Dear Martin,
Thank you for your wonderful feedback. We're delighted to hear that Ashley provided such attentive service and took the time to understand your needs. It's great to know she was able to come back with a quotation that worked well for you.
We truly appreciate your kind words and look forward to helping you further with your travel plans.
Team TravelGates UK!
Ashley has been extremely helpful and…
Ashley has been extremely helpful and professional whilst dealing with my enquiry’s
31. maj 2026
Uopfordret anmeldelse
Besvarelse fra Travelgates UK
Dear Victoria,
Thank you for your kind review. We're delighted to hear that Ashley has been so helpful and professional throughout your enquiries. Providing excellent customer service is something we take great pride in, and it's wonderful to know that Ashley made such a positive impression.
We truly appreciate your feedback and look forward to assisting you further with your travel plans.
Team TravelGates UK!
Ashley was fantastic from start to…
Ashley was fantastic from start to finish sorting out my cruise fantastic service I was given the 5 ⭐⭐⭐⭐⭐ treatment thank you ashley
31. maj 2026
Uopfordret anmeldelse
Besvarelse fra Travelgates UK
Dear Joanna,
Thank you so much for your wonderful review. We're thrilled to hear that Ashley provided fantastic service from start to finish and helped you find the perfect cruise.
Your kind words and 5-star rating mean a great deal to us. We'll be sure to pass on your feedback to Ashley, who will be delighted to know she made your booking experience such a positive one.
Thank you for choosing us, and we hope you have an amazing cruise!
Team TravelGates UK!
Natasha was so helpful and answering my…
Natasha was so helpful and answering my questions quickly and very lolite
31. maj 2026
Uopfordret anmeldelse
Besvarelse fra Travelgates UK
Dear Deepa,
Thank you for your lovely review. We're delighted to hear that Natasha was so helpful, responded to your questions quickly, and provided such polite and attentive service throughout.
We'll be sure to pass on your kind comments to Natasha. Thank you for choosing us, and we look forward to assisting you again in the future.
Team TravelGates UK!
Julie was fantastic from start to…
Julie was fantastic from start to finish, helping me through what felt like an overwhelming process of booking a safari holiday. My requirements changed several times, but nothing was ever too much trouble, and she always responded quickly while giving me plenty of time to review everything. Her knowledge, patience, and support made the whole experience stress-free, and she found me an excellent deal. I wouldn’t hesitate to use this company again for my next adventure.
31. maj 2026
Uopfordret anmeldelse
Besvarelse fra Travelgates UK
Dear Lynda,
Thank you so much for your fantastic review. We're delighted to hear that Julie made the process of booking your safari holiday such a positive experience.
We understand that travel plans can evolve, and it's wonderful to know that Julie's patience, knowledge, and responsiveness helped make everything feel stress-free, even as your requirements changed. We'll be sure to pass on your kind words to her.
Thank you for trusting us with your adventure. We truly appreciate your recommendation and look forward to helping you plan your next unforgettable trip.
Team TravelGates UK!
Susan was so helpful
Susan was so helpful, she asked questions about what I was looking for in a holiday and then came back with a holiday that ticked all the boxes. She was so friendly and answered all my questions and although we are not ready to book yet made it clear I could contact her when we are and she will be there for us!!
Would definitely look to contacting her again later in the year.
28. maj 2026
Uopfordret anmeldelse
Besvarelse fra Travelgates UK
Dear Sandra,
Thank you so much for your wonderful review. We're delighted to hear that Susan took the time to understand exactly what you were looking for and was able to find a holiday that ticked all the boxes.
It's great to know that her friendly approach, helpful advice, and prompt responses made the experience enjoyable and reassuring, even while you're still considering your options. We'll be sure to pass on your kind comments to Susan.
We truly appreciate your feedback and look forward to helping you when you're ready to book. Susan will be delighted to assist you again later in the year.
Team TravelGates UK!
Travelgates UK
The company representitive Susan Parker could not have been more helpful. From the very start we were sent the whole intinery of the holiday along with hotel photos and descriptions each stage of the holiday was explained in detail I will definitely use this company again in the future and would recommend them to my friends and family
27. maj 2026
Uopfordret anmeldelse
Besvarelse fra Travelgates UK
Dear Ivan,
Thank you so much for your wonderful review. We're delighted to hear that Susan provided such helpful and attentive service throughout the planning process.
It's great to know that the detailed itinerary, hotel information, photos, and explanations helped you feel informed and confident about your holiday plans. Susan is passionate about creating the perfect travel experience for our clients, and we're thrilled that her support made such a positive impression.
Thank you for your recommendation and kind words. We truly appreciate your trust in us and look forward to helping you plan many more memorable holidays in the future.
Team TravelGates UK!
Customer Service from Julie
Julie was fantastic in customer service when providing suggestions for a holiday I was looking at. I would definitely recommend her when booking up on TravelgateUK!
28. maj 2026
Uopfordret anmeldelse
Besvarelse fra Travelgates UK
Dear Matt,
Thank you for your lovely review. We're delighted to hear that Julie provided fantastic customer service and helped you with holiday suggestions that matched what you were looking for.
Your recommendation means a great deal to us, and we'll be sure to pass your kind words on to Julie. Thank you for choosing TravelgateUK, and we look forward to helping you plan your next holiday adventure.
Team TravelGates UK!
Julie out standing
Julie was fabulous from start to finish. she provided excellent customer service throughout the whole booking process and made everything so easy and stress -free.
Julie was friendly professional, knowledgeable, and always happy to help with any questions we had.
Nothing was to much trouble.
We felt completely looked after and had confident in the booking that we have made for 2027.
I would highly recommend Julie to any one planning a holiday with travel Gates - out standing service
I hope that our holiday will be a good as it was planned and it meets our expectations.
thank you
24. maj 2026
Uopfordret anmeldelse
Besvarelse fra Travelgates UK
Dear Samantha,
Thank you so much for your wonderful review. We are delighted to hear that Julie provided such outstanding service throughout your booking journey and helped make the entire process easy and stress-free.
It's fantastic to know that Julie's friendly, professional, and knowledgeable approach gave you confidence in your holiday plans and that you felt fully supported every step of the way. We'll be sure to pass on your kind words, which will mean a great deal to her.
Thank you for your recommendation and for trusting us with your 2027 holiday. We truly appreciate your feedback and are confident that your trip will be every bit as memorable as the planning process. We wish you an amazing holiday and look forward to assisting you again in the future.
Team TravelGates UK!
Excellent
Natasha was fabulous in checking my dates looking for alternatives and putting together a package for me to look over.
27. maj 2026
Uopfordret anmeldelse
Besvarelse fra Travelgates UK
Dear Katrina,
Thank you for your lovely review. We're delighted to hear that Natasha was so helpful in checking your dates, exploring alternatives, and putting together a package for you to review.
We'll be sure to pass on your kind words to her. Thank you for considering us for your travel plans, and we look forward to assisting you further whenever you're ready.
Team TravelGates UK!
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