We made a booking with Hannah a couple of months back but I wanted to make an amendment. Hannah was as helpful second time around, if not more, and nothing was too much trouble. I had a lot of quest... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We have just booked a trip next year to Istanbul & Cappadocia. Joanna Reid was amazing. She was so helpful & extremely patient as we had to make several changes. Joanna went above & beyond & nothing w... Se mere
Grace was absolutely amazing at tailoring my request for quotes for a holiday. Straight and to the point with precise questions and giving clear precise answers. Would definitely recommend Grace... Se mere
Megan was very thorough finding the ideal trip to meet my needs, she was very quick to reply to every message and it was over £130 cheaper than another quote I received for the exact same trip. Thank... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Adventure awaits around every corner, We help you see the world differently. Let us make your experience more comfortable and turn travel dreams into extraordinary experiences!
Kontaktoplysninger
483 Green Lanes, N13 4BS, London, Storbritannien
- support@travelgates.co.uk
- travelgates.co.uk
4,8
Fremragende
395 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 85 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Really helpful service …
Susan Parker was really helpful and helped to tailor a holiday to my needs, with plenty of options
27. juni 2026
Uopfordret anmeldelse
Besvarelse fra Travelgates UK
Dear Darren,
Thank you so much for your lovely feedback! We are delighted to hear about your experience with Susan Parker.
We are thrilled that Susan was able to understand your requirements and tailor a holiday that suited your needs while providing plenty of options to choose from. We believe every holiday should be personalised, and we are pleased that Susan’s guidance and support helped make the planning process easier and more enjoyable.
Thank you for choosing TravelGates, and we look forward to helping you plan your next unforgettable journey!
Team TravelGates UK!
Very helpful think it was Grace who I…
Very helpful think it was Grace who I was talking to. But couldn't book holiday at moment
26. juni 2026
Uopfordret anmeldelse
Besvarelse fra Travelgates UK
Dear Karen,
Thank you for taking the time to share your feedback! We are delighted to hear that you found our service helpful.
We are pleased that Grace was able to assist you and provide the support and information you needed. We understand that the timing may not always be right to proceed with a booking, but we truly appreciate you considering TravelGates for your holiday plans.
We hope to have the opportunity to assist you again in the future and help you create your next unforgettable journey!
Team TravelGates UK!
Grace has been very efficient in…
Grace has been very efficient in finding my holiday and answering my questions. Can’t wait for the holiday! Great customer service
24. juni 2026
Uopfordret anmeldelse
Besvarelse fra Travelgates UK
Dear Wade,
Thank you so much for your lovely feedback! We are delighted to hear about your experience with Grace.
We are thrilled that Grace was able to help you find the perfect holiday and provide the answers and support you needed throughout the booking process. Delivering efficient, friendly, and personalised customer service is something we truly value.
Thank you for choosing TravelGates, and we hope you have an amazing holiday filled with unforgettable memories!
Team TravelGates UK!
Disappointed
Hannah the agent was very helpful with our booking tailoring our holiday with everything organized flights, hotels safari and transfers all sorted.
Just looking forward to our travels 🤗🤗.
Since our review we have cancelled our booking as not atol or Abta protected and we have lost our deposit some of the details just did not seem right in the current climate if anything happens you need to know your payments are safe
23. juni 2026
Besvarelse fra Travelgates UK
Dear Graham,
Thank you so much for your wonderful feedback! We are delighted to hear about your experience with Hannah.
Creating a seamless holiday experience from start to finish is something we truly value, and we are thrilled that Hannah was able to tailor your trip and organise all the important details, including flights, hotels, safari, and transfers.
Thank you for choosing TravelGates, and we hope you have an incredible journey filled with unforgettable experiences. We can’t wait for you to enjoy your travels!
Team TravelGates UK!
Safari and beach holiday
I have just booked a safari and beach holiday for next year , I must Susan Parker was excellent, I bombarded her with many questions and was always willing to look into anything for me , I am looking forward to next year and thanks Susan for all your help 😃
23. juni 2026
Uopfordret anmeldelse
Besvarelse fra Travelgates UK
Dear Donna,
Thank you so much for your fantastic feedback! We are delighted to hear about your experience with Susan Parker while planning your safari and beach holiday.
We understand that booking a special holiday often comes with lots of questions, and we are thrilled that Susan took the time to look into everything for you and provide the support and reassurance you needed throughout the process. Her patience, dedication, and commitment to finding the right holiday are exactly the qualities we value in our team.
We will be sure to share your kind words with Susan, she will be delighted to know that her help and excellent service made your booking experience such a positive one.
Thank you for choosing TravelGates, and we hope you have an amazing safari and beach adventure next year filled with unforgettable memories!
Team TravelGates UK!
Recent booking
I have just booked a city break using this company . I have been dealing with Susan Parker and she has been most helpful and found me a very good deal with everything I asked for . I will certainly use Susan again . Thankyou 🙂
23. juni 2026
Uopfordret anmeldelse
Besvarelse fra Travelgates UK
Dear Gilian,
Thank you so much for your lovely feedback! We are delighted to hear about your experience with Susan Parker.
We are thrilled that Susan was able to understand your requirements and find you a great city break deal with everything you were looking for. Providing a personalised service and helping our customers find the right holiday is something we truly value.
Thank you for choosing TravelGates, and we look forward to helping you plan your next adventure!
Team TravelGates UK!
Absolute pleasure to deal with
We have been dealing with Sophia for a very special birthday trip. Sophia was absolutely amazing sorting out itinerary's for us to look at, answering the numerous amount of questions I had and tailoring our trip to suit us. She made it so easy and was a pleasure to deal with. An absolute credit to the company.
17. juni 2026
Uopfordret anmeldelse
Besvarelse fra Travelgates UK
Dear Elaine,
Thank you so much for your wonderful feedback! We are delighted to hear about your experience with Sophia while planning such a special birthday trip.
A milestone celebration deserves a truly memorable journey, and we are thrilled that Sophia took the time to create tailored itineraries, answer all your questions, and ensure every detail was suited to your needs. Her patience, dedication, and personal approach are exactly the qualities we value in our team.
Thank you for choosing TravelGates, and we hope your special birthday trip is filled with unforgettable moments and wonderful memories!
Team TravelGates UK!
My first time using Travelgates
My first time using Travelgates. Booked a cruise through travel agent Deborah. She was great.
20. juni 2026
Besvarelse fra Travelgates UK
Dear Patrick,
Thank you so much for your kind feedback! We are delighted to hear about your first experience using TravelGates.
We are thrilled that Deborah was able to assist you with booking your cruise and provide such a positive experience. We always aim to make the holiday planning process smooth, enjoyable, and stress-free for our customers.
Thank you for choosing TravelGates, and we hope you have an amazing cruise filled with unforgettable memories!
Team TravelGates UK!
Asset to company
Messaged Travelgate today to get a quote and I received 1st class service from Ashley to sort out all of my requirements. Thank you for everything…a credit to the company
21. juni 2026
Uopfordret anmeldelse
Besvarelse fra Travelgates UK
Dear Lynn,
Thank you so much for your fantastic feedback! We are delighted to hear about your experience with Ashley.
We are thrilled that Ashley was able to provide you with first-class service and take the time to understand and arrange all your requirements. Providing a personalised and attentive service is something we truly value, and we are pleased that Ashley made your experience such a positive one.
Thank you for choosing TravelGates, and we look forward to helping you with your future travel plans!
Team TravelGates UK!
Hannah was very efficient.
Hannah took on our enquiries from one of her colleagues, she was so helpful and nothing seemed too much trouble answering all my questions and queries. When I was happy with the information we booked and the process was quick and straightforward, now I can’t wait for my holiday. Thank you Hannah.
19. juni 2026
Uopfordret anmeldelse
Besvarelse fra Travelgates UK
Dear Mandi,
Thank you so much for your lovely feedback! We are delighted to hear about your experience with Hannah.
We are pleased that Hannah was able to take over your enquiry and provide the support and guidance you needed throughout the booking process. We understand that choosing the right holiday often comes with lots of questions, and we are thrilled that Hannah took the time to answer everything clearly and ensure you felt confident before booking.
We will be sure to share your kind words with Hannah, she will be delighted to know that her patience, helpfulness, and attention to detail made your experience smooth and enjoyable.
Thank you for choosing TravelGates, and we hope you have an amazing holiday filled with unforgettable memories!
Team TravelGates UK!
Booking my Bucket list trip
I have been dealing with Hannah to book my bucket list trip to Tanzania and Zanzibar. Travel gates UK had an amazing deal and I messaged to see if it was for real..Hannah has been patient, very friendly polite and efficient. She has answered all my questions provided all information on flights and accommodation and gave me links to verify the company. She managed to get me the deal on budget. So far I am really happy with the service. The trip is in September 26 so I will write a follow up review once the trip is complete. Im giving 5* now based on service so far. Thankyou Hannah so far.
19. juni 2026
Uopfordret anmeldelse
Besvarelse fra Travelgates UK
Dear Vanessa,
Thank you so much for your fantastic feedback! We are delighted to hear about your experience with Hannah while planning your bucket list Tanzania and Zanzibar adventure.
A trip of this importance deserves careful planning, and we are thrilled that Hannah has been able to support you every step of the way, answering your questions, providing detailed information, and helping you feel confident with your booking. We truly appreciate that you took the time to verify the details, and we are pleased that Hannah’s transparency, patience, and friendly approach helped make the process smooth and reassuring.
Thank you for choosing TravelGates, and we cannot wait for you to experience your unforgettable Tanzania and Zanzibar journey in September 2026. We look forward to hearing about your adventure after your travels!
Team TravelGates UK!
Communication was highly efficient
Communication was highly efficient, clear and full of information. Deborah, who has helped me book our dream holiday for my husband's special 40th birthday has went above and beyond to make sure everything was perfect. Deborha provided all the information and more and made booking this hoilday a breeze. She was kind, polite and made me feel confortable when communcating with her. She is a great person and would be delighted to proceed with futhure hoilday while dealing with her. Deborha thankyou for everything.
19. juni 2026
Besvarelse fra Travelgates UK
Dear Rachael,
Thank you so much for your wonderful feedback! We are delighted to hear about your experience with Deborah.
A milestone birthday deserves a truly special celebration, and we are thrilled that Deborah was able to help you plan your dream holiday for your husband’s 40th birthday. Her dedication, attention to detail, and commitment to making sure everything was perfect are exactly the qualities we value in our team.
We are so pleased to hear that Deborah made the booking process smooth, comfortable, and stress-free by providing clear information and going above and beyond to support you throughout your journey.
Thank you for choosing TravelGates, and we look forward to helping you create many more unforgettable holiday memories in the future!
Team TravelGates UK!
Contacted travel gates re a skiing…
Contacted travel gates re a skiing holiday at start of year. Hannah has been amazing! Giving me multiple options over 6 months helping me to find the perfect deal for 2027. Booked and payment plan sorted. Thank you!
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra Travelgates UK
Dear Elaine,
Thank you so much for your fantastic feedback! We are delighted to hear about your experience with Hannah.
Finding the perfect holiday can take time, and we are thrilled that Hannah supported you throughout the process by providing multiple options and helping you secure the ideal skiing holiday for 2027. Her patience, dedication, and commitment to finding the right deal truly reflect the service we aim to provide.
Thank you for choosing TravelGates, and we hope you have an amazing skiing adventure in 2027!
Team TravelGates UK!
Cruise inquiry for family of 4
Contacted travel gates about a holiday I saw advertised. I gave a variety of dates and specific room and dining options I wanted included. Ashley has been great at getting back to me with these options and acting quickly with further queries. Thank you.
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra Travelgates UK
Dear Gillian,
Thank you so much for sharing your wonderful feedback! We are delighted to hear about your experience with Ashley.
We understand that every customer has unique holiday requirements, and we are thrilled that Ashley took the time to explore different dates, room options, and dining preferences to help create a holiday that suited your needs.
Providing a personalised and attentive service is something we truly value, and we will be sure to share your kind words with Ashley. She will be delighted to know that her quick responses, dedication, and support made your holiday planning experience a positive one.
Thank you for choosing TravelGates, and we look forward to helping you plan your next unforgettable journey!
Team TravelGates UK!
Booked flights to colombo (Sri Lanka)…
Booked flights to colombo (Sri Lanka) Excellent service
21. december 2025
Uopfordret anmeldelse
Besvarelse fra Travelgates UK
Dear Aashiqa,
Thank you so much for your kind feedback! We are delighted to hear that you had an excellent experience booking your flights to Colombo, Sri Lanka.
Providing a smooth and reliable service for our customers is something we take great pride in, and we are pleased that our team was able to assist you with your travel plans.
Thank you for choosing us, and we wish you a safe and enjoyable journey to Sri Lanka!
Team TravelGates UK!
Natasha was really helpful with my…
Natasha was really helpful with my enquiry ,her reply was prompt & i will definetly be in touch when we are ready to book in the autumn .
13. juni 2026
Uopfordret anmeldelse
Besvarelse fra Travelgates UK
Dear Mrs Pam,
Thank you so much for your kind review.
We’re really pleased to hear that you found the service helpful and that your enquiry was handled promptly. Natasha will be very happy to hear your feedback.
We truly appreciate you taking the time to share your experience, and we look forward to assisting you again when you are ready to book in the autumn.
Team TravelGates UK!
Great experience with Tavel Gates
Natasha was very understanding of my wishes and has put together a really really good itinerary for me at a very reasonable price. I am very impressed with Natasha for updating me and
13. juni 2026
Uopfordret anmeldelse
Besvarelse fra Travelgates UK
Dear Marylou,
Thank you so much for your kind feedback.
We’re really pleased to hear that Natasha was able to understand your requirements and put together an itinerary that you’re happy with at a very reasonable price. She takes great care in keeping clients updated, so your message will mean a lot to her.
We truly appreciate you choosing us and look forward to helping you again when you’re ready for your next trip.
Team TravelGates UK!
Joanna worked with my requests…
Joanna worked with my requests diligently. Anything I asked she researched and got back to me very efficiently. I look forward to working with Joanna again ❤️
12. juni 2026
Uopfordret anmeldelse
Besvarelse fra Travelgates UK
Dear Noelle,
Thank you so much for your lovely feedback!
We’re really glad to hear that Joanna was able to support you so efficiently and that she took the time to thoroughly research and respond to all your requests. She will be very happy to know her efforts made a positive difference for you.
We truly appreciate your trust and look forward to assisting you again on your next trip!
Team TravelGates UK!
Travel gates were an excellent choice…
Travel gates were an excellent choice for planning our holiday to Tanzania. Nothing was too much trouble and they gave us lots of helpful advice and information. I would have no hesitation in recommending them to plan a holiday. Excellent service.
10. juni 2026
Uopfordret anmeldelse
Besvarelse fra Travelgates UK
Dear Amanda,
Thank you so much for your wonderful feedback.
We’re delighted to hear that your holiday to Tanzania went smoothly and that our team made the planning process easy and stress-free for you. It’s great to know the advice and support you received were helpful, and that nothing felt too much trouble.
We truly appreciate your recommendation and look forward to helping you plan your next adventure!
Team TravelGates UK!
Very good service
I was helped greatly by Natasha from travel gate to find reasonable holiday packege for my family. She was very patience and gave me enough time to discuss with my family and respected all the changes I requested to make etc
Really great service
10. juni 2026
Besvarelse fra Travelgates UK
Dear Vil Dias,
Thank you for sharing your experience.
We’re really pleased to hear that Natasha was able to support you so patiently and work through all your requests for your family holiday. It’s great to know she took the time to research options carefully and accommodated the changes you needed along the way.
We truly appreciate your kind words and are glad you had a positive experience with our service. We look forward to helping you again in the future!
Team TravelGates UK!
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