If I could give zero I would. Basically my council took me off the electoral Register by mistake (I should be registered from early 2000s) and they admitted this, so my credit score went down and wh... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I cant do a credit lock as I have a free account but I needed a security password as my data had been breached. Customer Services communicated well with me and applied the appropriate password so no-... Se mere
Virksomheden har svaret
Contacted TransUnion as I had been informed by my bank that my credit report had been amended. When I checked it I found someone else had been applying for finance via credit cards/loans using my deta... Se mere
Virksomheden har svaret
Needed to add a NOC to my credit report. Customer service rep was experienced, knowledgeable, and swift to help me. My NOC was added in a jiffy. Very pleased
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
TransUnion is a global information and insights company. We use data, software and technology in a smart way and help make trust possible in the modern economy. We do this by providing a comprehensive picture of each person so they can be reliably and safely represented in the marketplace. This helps to drive better decisions, enables secure friction right customer experiences and encourages greater engagement through better offers and communications. As a result, businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®.
Kontaktoplysninger
One Park Lane, LS3 1EP, Leeds, Storbritannien
- 0330 024 7574
- consumer@transunion.co.uk
- transunion.co.uk
3,0
Middel
574 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 93 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
This was a free service
This was a free service. I had a querie in as why my credit card company had cut my credit drastically. I was asked to contact this company, the call handler was very good. They sent me a link to check my credit status(still free). I found out the problem and have raised an issue and this has a 28 day investigation. You get to see if anything is wrong in your credit history and any application you are unsure of(fraud), etc etc. Full marks.
12. juni 2026
Uopfordret anmeldelse
Besvarelse fra TransUnion UK
Hi Hugh,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Time
Time - you do checks every 7 days but do not update information you hold. Takes weeks to update the information you have, whilst people are unable to use their credit rating promptly an fairly!
5. juni 2026
Besvarelse fra TransUnion UK
Hi Lena,
Thank you for your feedback. We’re sorry to hear about your experience and the frustration caused—this isn’t the service we aim to provide.
We’d like to discuss this with you further. Please email us at ukconsumer@transunion.com with the subject “Trustpilot”, and we’ll be happy to look into this with you directly.
Thank you
Victoria
Besvarelse fra TransUnion UK
Hi Igor,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Had a issue with a past financial…
Had a issue with a past financial associate that I was no longer associated with and needed them removed from my file this was all sorted for me with out any issues
4. juni 2026
Besvarelse fra TransUnion UK
Hi Christopher,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Helpful service
4. juni 2026
Besvarelse fra TransUnion UK
Hi Catherine,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Efficient and helpful response.
Lindiwe at Consumer Services dealt with my request very efficiently and promptly. Lindiwe gave clear and helpful information and my request was resolved very quickly.
10. juni 2026
Uopfordret anmeldelse
Besvarelse fra TransUnion UK
Hi
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Was straight to the point
10. juni 2026
Uopfordret anmeldelse
Besvarelse fra TransUnion UK
Hi Ali,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Besvarelse fra TransUnion UK
Hi
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
I contacted TransUnion about a dispute would recommend
I contacted TransUnion because a company did a credit check on my card, I had no dealing with the company only to get a quote for car insurance which decided not to use.
TransUnion investigated my issue and kept me informed all the way, my dispute was agreed and taken off my credit report.
I would recommend Trans Union to anyone with a with a company.
28. maj 2026
Besvarelse fra TransUnion UK
Hi Diane,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Besvarelse fra TransUnion UK
Hi Jessica,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Resolved my issue quickly and without…
Resolved my issue quickly and without chasing for additional information
5. juni 2026
Besvarelse fra TransUnion UK
Hi Joanne
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Besvarelse fra TransUnion UK
Hi Annie,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Succsessful Challenge to Wrong Detail
You checked my submission and very quickly confirmed my challenge was correct. Promptly removing the detail to my satisfaction
4. juni 2026
Besvarelse fra TransUnion UK
Hi Alan
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Had a query which was handled very…
Had a query which was handled very quickly vert good service
4. juni 2026
Besvarelse fra TransUnion UK
Hi Allie,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Very easy to report and very prompt…
Very easy to report and very prompt response . Brilliant !!
4. juni 2026
Besvarelse fra TransUnion UK
Hi Saleem,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
fast and responsive
29. maj 2026
Besvarelse fra TransUnion UK
Hi
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Acted promptly of both occasions and…
Acted promptly of both occasions and informed my straight away either the results
29. maj 2026
Besvarelse fra TransUnion UK
Hi Jane,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
You helped resolved my issue thanks!
29. maj 2026
Besvarelse fra TransUnion UK
Hi Martina,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Great service
I had zero expectations that anything would happen after raising a dispute on some soft searches on my account, I was delighted when this was resolved quickly and efficiently.
28. maj 2026
Besvarelse fra TransUnion UK
Hi VG,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Besvarelse fra TransUnion UK
Hi David,
Thank you for taking the time to leave a review.
We’re delighted to hear you had a positive experience, and your feedback truly means a great deal to us.
It helps us continue to deliver the highest standards of service.
Thank you
Victoria
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.