I spoke with a lovely lady Ritika, she was an absolute pleasure to speak to she explained everything so clearly and was so very polite, I would like to express my thanks to Ritika and to keep doing wh... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I called on Friday 23rd pm, I was prompted to do 1 if I want a call back which I did. To my pleasant surprise the call back was at 8.30am - the first as none of those that prompt you to do a call back... Se mere
Virksomheden har svaret
After an initial call which was not acted upon, I was very fortunate to get through and speak to Andrew. Immediately, I realised I was speaking to someone who possessed an efficient and professional... Se mere
Virksomheden har svaret
I spoke to Joyti who was very attentive, understood my issues around the internet technology, QR code etc and provided a much easier solution so that I could send in required documents. She was very k... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
TPT Retirement Solutions (TPT) is one of the UK’s leading providers of workplace pensions with 80 years’ experience of managing defined benefit and defined contribution pension schemes. It has £11.4 billion of assets under management (as at September 2025) and 490,000 members. TPT’s mission is to make pension schemes perform better for everyone, from the sponsoring employers and trustees to the members who are saving for the future. They are an innovative, forward-thinking organisation, investing in technology to improve the services they provide. TPT are ultimately owned by a pension fund, providing genuine alignment of interests with those of their clients and scheme members.
Kontaktoplysninger
Aire Park, 5th Floor, 3 South Brook St, LS10 1FT, Leeds, Storbritannien
- 0113 234 5500
- enquiries@tpt.co.uk
- tpt.co.uk
4,6
Fremragende
2 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very Helpful
Raj was very helpful and attempted to rectify my concern professionally. He looked at my account and highlighted the issue I was experiencing and raised this with the technical team at TPT.
12. oktober 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Good afternoon, Alan, and thank you for the positive feedback. We're pleased that Raj was professional and helpful.
I spoke with Raj who was superhelpful and patience. My laptop wasn't doing what it was adked to do and he wasn't iving ip on us. He proposed another roure to problem solving. Thank you Raj…
I spoke with Raj who was superhelpful and
12. oktober 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Good afternoon, and thank you for the positive feedback. We're pleased that Raj was patient and helpful.
…Dedicated staff
The advisor went above and beyond to help me with my request as I was having problems with downloading and sending my forms on the app.
Even when I made a silly mistake I received a call as promised to make sure my forms were intact.
Thank you tpt for your dedicaticsrwd staff.
10. oktober 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Good afternoon, and thank you for the positive feedback. We're pleased that the team were helpful.
I needed to phone TPT to discuss…
I needed to phone TPT to discuss filling out a form the lady ( joyti) was very polite and friendly and professional she dealt with my request quickly she understood exactly what I needed and said the form will be sent out to me I was very pleased with the outcome of my conversation with her and very pleased with the customer service I received.
9. oktober 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Good afternoon, Sharon, and thank you for the positive feedback. We're pleased that Jyoti was able to help.
Quick friendly service
Spoke with Rikita who was very friendly and able to assist with my query in a pleasant and prompt way
9. oktober 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Good afternoon, and thank you for the positive feedback. We're pleased that Rikita was able to help.
Very polite ..helpful..and…
Very polite ..helpful..and knowledgeable..very easy call and spoke to a very helpful man who dealt with my request very efficiently..would recommend ..easy to get through to ..nice to actually speak to somebody within minutes rather than on line
9. oktober 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Good afternoon, Julie, and thank you for the positive feedback.
Easy interaction
Had great service from Andrew at TPT. He was very helpful and easy to understand.
9. oktober 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Good afternoon, Gracie, and thank you for the positive feedback. We're pleased that Andrew was able to help.
Was very frendliy and helpful …
Was very frendliy and helpful andsered my quistion very well call was esasy and very happy was a good experiance thankyou
9. oktober 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Good afternoon, Susan, and thank you for the positive feedback.
A very kind
A very kind, caring lady assisted with logging in to my account.
9. oktober 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Many thanks for the review and kind words.
The staffs are always very polite and helpful.
The staff that supported me was just amazing.
She made me felt so much at home.
8. oktober 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Many thanks for the positive feedback, Mary.
i got a quick response and the answers…
i got a quick response and the answers to my questions
give thankhs to Andrew
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Good afternoon, and thank you for the positive feedback. We're pleased Andrew was able to help.
TPT query
Very friendly and informative.
Clear guidance and support for my query
8. oktober 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Good afternoon, Helen, and thank you for the positive feedback.
Customer service very helpful
Had an enquiry which the customer service gentleman dealt with very well and solved my problem. He was very helpful thankyou.
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Good afternoon, Lynne, and thank you for the positive feedback. We're pleased that the customer service manager you spoke with was able to help.
Staff member helps
The person that spoke to was very polite and knowledgable, explained me each element on my pension letter clearly, thank you
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Many thanks for the positive review.
I spoke to Joyti who was very…
I spoke to Joyti who was very attentive, understood my issues around the internet technology, QR code etc and provided a much easier solution so that I could send in required documents. She was very kind, patient and helpful. She immediately put me at ease and gave great solutions! She talked me through every stage going forward in a clear and easy to follow manner.
6. oktober 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Good afternoon, Gill, and thank you for the positive feedback. We're pleased that Jyoti was able to help.
Wonderful so so helpful with me with my…
Wonderful so so helpful with me with my forms. Talked me through and told me the right sections to go to. Patient and understanding.
6. oktober 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Good afternoon, Sarah, and thank you for the kind words. We're pleased that the team were able to help.
You have been very helpful
You have been very helpful, understanding and kind.
6. oktober 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Good afternoon, and thank you for the kind words.
My telephone query was dealt with…
My telephone query was dealt with swiftly and Andrew was very approachable and clear in his advice and the info he gave me. Excellent service.
1. oktober 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Good afternoon, Karen, and thank you for the positive review. We're pleased Andrew was so helpful.
Needed to make a call for advice
Needed to make a call for advice. Call was picked up very quickly. Andrew was very helpful and took time to answer questions. It was great to speak with a real person who was knowledgeable and helpful. Thank you
2. oktober 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Good afternoon, Lynne, and thank you for the positive review. We're pleased Andrew was so helpful - thanks for the kind words.
Jyoti was helpful and determined to try…
Jyoti was helpful and determined to try and resolve this issue for me
We did get my request through in the end.
2. oktober 2026
Uopfordret anmeldelse
Besvarelse fra TPT Retirement Solutions
Good afternoon, Ken. We're pleased that Jyoti was able to help.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.