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TPP Wholesale Anmeldelser 

692
•
TrustScore 3.5 ud af 5

3,5

Webhostingvirksomhed
Skriv en anmeldelseBesøg websitet
Skriv en anmeldelse

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Shocking slow response times. Almost impossible to talk to a human anymore, then you get shunted to an email support conversation that takes days to get a response. Their systems are very hard to us... Se mere

Bedømt til 4 ud af 5 stjerner

Always polite and helpful. My only negative is that transitioning platforms over the years has been slightly painful but the service is great.

Bedømt til 4 ud af 5 stjerner

TPP's customer service has been terrible for years. Even worse since it was sold a year or so ago. Finally it's starting to improve. Time lag is still an issue, but Steffanie was very very helpful... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Crisis: redelegating my domain, email, and web hosting between three companies. Nameservers rebelling, MX records MIA, inbox in limbo—total panic. SOS email to TPP support: desperate, typo-laden ple... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Webhostingvirksomhed
  2. også i
  3. E-mailudbyder
  4. Internetbutik
  5. Internetserviceudbyder

Skrevet af virksomheden

As the Australian branch of CentralNic Reseller - TPP Wholesale (established in 2011) is Australia’s leading domain name and web hosting, provider. With over 25k active resellers, TPP Wholesale is the defacto choice of resellers from ANZ. The brand offers resellers the ability to resell over 1700 domain name extensions while offering best-in-class VPS, WHM and cPanel web hosting platforms, Microsoft Office 365, CoPilot, SSL Certificates and a best-in-class DNS platform. As part of the Team Internet Group - We speak eight languages from eleven globally distributed hubs and pride ourselves in our knowledge, technical abilities and care for what we do.

Kontaktoplysninger

3,5

Middel

TrustScore 3.5 ud af 5

692 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 97 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,5

Alle anmeldelser

(692)

144 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 5 ud af 5 stjerner

Great support at an urgent time

Great support at an urgent time. Expired Domain was reinstated very quickly. Thanks for your work Karen.

26. februar 2025
Uopfordret anmeldelse
TPP Wholesale-logo

Besvarelse fra TPP Wholesale

Thank you for sharing your experience! We’re so pleased to hear that Karen was able to assist you quickly and reinstate your domain when you needed it most. We’ll be sure to pass along your kind words to her and look forward to supporting you again in the future.

Bedømt til 3 ud af 5 stjerner

Feedback

I liked the quick actions taken and the communications.

I would have preferred more feedback on the cause of the issue and a means to stop it happening again.

25. september 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The TPP support agent was fantastic and…

The TPP support agent was fantastic and helped us through a complex issue and stuck with us until it was completed! Thank you

6. november 2024
Uopfordret anmeldelse
TPP Wholesale-logo

Besvarelse fra TPP Wholesale

Hi Dean,

Thank you for taking the time to leave a review. We're thrilled to hear that you had a great experience with the team!

Thanks,
Adam

Bedømt til 5 ud af 5 stjerner

Very patient

Very patient, despite numerous questions and clarifications.

22. oktober 2024
Uopfordret anmeldelse
TPP Wholesale-logo

Besvarelse fra TPP Wholesale

Hi Paul,

We appreciate your kind words! We strive to provide excellent customer service and are happy to hear that our efforts were appreciated.

Thanks,
Adam

Bedømt til 5 ud af 5 stjerner

"Understand what you ask"

I loved the timing when I needed to speak with someone, I could actually call, something almost impossible today.

18. oktober 2023
Uopfordret anmeldelse
TPP Wholesale-logo

Besvarelse fra TPP Wholesale

Hi Anna,

We appreciate you taking the time to share your positive experience. We are glad that you found our customer service to be responsive and accessible!

Thanks,
Jonathan

Bedømt til 5 ud af 5 stjerner

Very Professional Service

Very fast response to my emails , very clear of the problem and very understanding .

A customer of mine had retired and did not pay his .au business registration TPP gave me plenty of time to sort this issue , when they could have shut down his domain , Very happy with the service .

1. oktober 2024
Uopfordret anmeldelse
TPP Wholesale-logo

Besvarelse fra TPP Wholesale

Hi David,

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our support team. It's great to know that we could provide the understanding and flexibility you needed during that situation.

Thanks,
Jonathan

Bedømt til 1 ud af 5 stjerner

They've stopped support outside of…

They've stopped support outside of business hours.

1. oktober 2024
Uopfordret anmeldelse
TPP Wholesale-logo

Besvarelse fra TPP Wholesale

Hi Derek,

Thank you for your feedback.

We understand the importance of support availability and appreciate your concerns. While we do not offer 24/7 support, we do have protocols to ensure urgent issues are dealt with outside of regular hours.

If you have any specific concerns, please feel free to reach out directly, and we’ll be happy to help.

Thanks,
Adam

Bedømt til 5 ud af 5 stjerner

TPP are always available to answer

TPP are always available to answer the phone and act on requests - this latest experience was a harrowing one for 3 or 4 parties and TPP's part in resolving a difficult issue was nothing short of fantastic!! thank you TPP for always being there and looking after us and our clients.

18. september 2024
Uopfordret anmeldelse
TPP Wholesale-logo

Besvarelse fra TPP Wholesale

Hi Lyle,

We truly appreciate your kind words and are thrilled to hear about your positive experience! It's wonderful to know that our team was able to assist you and your clients during a challenging situation.

Thanks,
Oli

Bedømt til 5 ud af 5 stjerner

Karen was very experienced and helpful

6. september 2024
Uopfordret anmeldelse
TPP Wholesale-logo

Besvarelse fra TPP Wholesale

Hi Dave,

Thanks for leaving a review. We are glad to see that you had a great experience with Karen. I will be sure to pass this on to her!

Thanks,
Adam

Bedømt til 5 ud af 5 stjerner

TPP Tech Support Always Resolves my issues.

TPP Tech support is always there when we need them, and they always resolve the issues in a prompt and professional manner.
On all the years that I had to deal with TPP their tech support has been invaluable.
Keep up the great work.

28. august 2024
Uopfordret anmeldelse
TPP Wholesale-logo

Besvarelse fra TPP Wholesale

Hi Stefano,

Thanks for taking the time to leave a review. We're thrilled to hear about your great experiences with the team!

Thanks,
Adam

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere