Brilliant service from Martin who resolved a problem re tiles damaged during delivery. World class product at a great price too. Won't be going anywhere else form tiles in future.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a great experience with Total Tiles. They stock high-quality tiles that I couldn't find anywhere else, including 150 × 400 mm wall tiles, which most tile shops no longer seem to carry. The pack... Se mere
Virksomheden har svaret
Ordered some tiles for kitchen floor and bathroom back in November and have had lots of compliments on them. Great quality and customer service. We measured wrong so needed a few extra tiles and they... Se mere
Virksomheden har svaret
The website was very easy to navigate. I was able to find what i was looking for very easily. The price as well as the postage were very reasonable. The communication from the seller regarding my... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Total Tiles
Skrevet af virksomheden
Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing online prices.
Kontaktoplysninger
First Floor, The Dovecote, Crewe Hall Farm, Old Park Road, CW1 5UE, Crewe, Storbritannien
- 01473 805959
- customersupport@totaltiles.co.uk
- totaltiles.co.uk
4,6
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 37 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Highly recommended
Great service. On time delivery and the items received as described on the website. Many thanks.
2. juli 2026
Quick delivery
Quick delivery. One box of tiles come time broken I will text to customer service they are interested and sent new one .it is very important because wrong prudoct or with damage is possible . customer service good support to me and help full I'm be happy thanks all
2. juli 2026
Failing company
Lost £3k worth of work and materials as company cleverly went into administration a couple of years ago and this has only just been resolved by the administrators.
Result - Received absolutely NOTHING. Not even an apology.
Problem - self-levelling compound failed (cracked up)so underfloor heating had to be ripped out and redone. Tried claiming for loss of materials to start with. Refused. 2 sets of underfloor mats plus compound. Work required stripping, removing waste and refitting mats. Re- level.
Spent months trying to resolve and had to delay 3 months moving into house as kitchen/diner couldn't be fitted until this was done.
Was not even told they were going into administration.
As an unsecured creditor you are at the bottom of the pile and are lucky to get anything at all.
Seems this is a common occurrence for some companies and a good way to clear debts. The government allow this to happen. Disgraceful. Total Tiles has now re-established itself with all the same team and probably directors too! Use Total Tiles at your peril! Who is to say they will do this again! So forget any warranties and refunds.
4. juni 2026
Uopfordret anmeldelse
Great service
Great service, very quick delivery. Amazing prices. Been buying from them for the past 5 years and super happy.
8. juli 2026
I like the idea of receiving a sample…
I like the idea of receiving a sample tile for testing puposes very much. More so, it arrived promptly and in one piece. That made my day!
30. juni 2026
Good service lovely people
From the order with Jack to the delivery man it’s been really great.when you get people who are willing to help from order to delivery you know you got the right people in the jobs.
Haven’t put tiles on wall yet, but happy with service so thank you very much
2. juli 2026
Besvarelse fra Total Tiles
Thank you so much for this lovely review! We're really pleased Jack looked after you so well with your order, and glad to hear the delivery went smoothly too. Hope the tiles went up beautifully, and we look forward to welcoming you back for your next tiling project!
Brilliant tiles
Brilliant tiles, dispatched quickly, good price. Would highly recommend this company.
28. juni 2026
Great customer service
Delivery was quick although 4 tiles were broken. Customer service picked up the phone straight away and was all sorted very quickly
18. juni 2026
Sorry but very disappointed this time
Sorry but very disappointed this time! I’ve been using them for years but order 2 separate samples & they both came broken in 2 separate deliveries. If I pay for a full size tile sample that is what I want.
Normally I don’t even look on other companies websites i just buy off Total Tiles. Please fix the problems & I will be back.
17. juni 2026
Besvarelse fra Total Tiles
Thank you for your review and for being such a loyal Total Tiles customer. We are so sorry your sample tiles arrived broken and have taken your feedback on board — we hope to welcome you back soon.
Thankyou
Michelle
Great quality
Great quality, authentic looking tiles.
Looking forward to buying them once we’re ready.
10. juni 2026
Besvarelse fra Total Tiles
Thank you so much for your review. We're really pleased you like the tiles and we look forward to hearing from you when you are ready to order. We're here to help every step of the way.
From ordering to delivery the tiles
From ordering to delivery the tiles, the service was brilliant. The team in the office were excellent at helping me with the ordering and the notifications of delivery were spot on. Thank you and I highly recommend this company.
9. juni 2026
Besvarelse fra Total Tiles
Thank you so much for your wonderful review! We're delighted to hear that everything from ordering to delivery went smoothly and that our team were able to help make the process as easy as possible. We look forward to welcoming you back for your next tiling project.
Gave us good advice on product…
Gave us good advice on product selection. Prompt delivery. Very happy with the finished now clean slate toled floors.
16. juni 2026
Very helpful …
Actually got through to a advisor(which is hard these days)in total tiles and he was very helpful and put me at ease when the extra tiles I wanted was in stock
Thanks
9. juni 2026
Always great service
12. juni 2026
Excellent customer service
Ordered the tiles and they came very quickly and no damage via pallet.
When ordering more they kept on breaking during delivery by DPD. However, Charlie Phillips was on hand to help and ensured a quickly re delivery.
17. juni 2026
Uopfordret anmeldelse
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