Brilliant service from Martin who resolved a problem re tiles damaged during delivery. World class product at a great price too. Won't be going anywhere else form tiles in future.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a great experience with Total Tiles. They stock high-quality tiles that I couldn't find anywhere else, including 150 × 400 mm wall tiles, which most tile shops no longer seem to carry. The pack... Se mere
Virksomheden har svaret
Ordered some tiles for kitchen floor and bathroom back in November and have had lots of compliments on them. Great quality and customer service. We measured wrong so needed a few extra tiles and they... Se mere
Virksomheden har svaret
The website was very easy to navigate. I was able to find what i was looking for very easily. The price as well as the postage were very reasonable. The communication from the seller regarding my... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Total Tiles
Skrevet af virksomheden
Tile & underfloor heating specialist offering boutique styled wall and floor tiles at amazing online prices.
Kontaktoplysninger
First Floor, The Dovecote, Crewe Hall Farm, Old Park Road, CW1 5UE, Crewe, Storbritannien
- 01473 805959
- customersupport@totaltiles.co.uk
- totaltiles.co.uk
4,6
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 37 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Delivery as arranged
21. juli 2026
Delivery driver drove past the top of…
And no refund for delivery Delivery driver drove past the top of our road and didn’t attempt to delivery.
So frustrating as we had taken the day off off work to accept delivery.We have trades booked and have to now sort another delivery time
3. august 2026
Besvarelse fra Total Tiles
Hi Phil,
I’m very sorry to hear about your delivery experience, and I apologise for the inconvenience caused when the driver did not complete the delivery as expected. We have reported this to our delivery partner so they can review what happened and help prevent this from happening again.
I can see that your order was rescheduled for delivery the next day, and we hope everything is now back on track. Please do let us know if there are any further issues.
Thank you for reaching out to us and giving us the opportunity to look into this. Once again, please accept our genuine apologies for the inconvenience caused on the original delivery day.
Many Thanks
Michelle
Lovely tiles
Lovely tiles, one was broken but they sent out a replacement next day, would recommend!
20. juli 2026
Samples was delivered in a very nice…
Samples was delivered in a very nice box. Thank you.
15. juli 2026
Larsen Silver Grey sealant
The website was very easy to navigate. I was able to find what i was looking for very easily. The price as well as the postage were very reasonable.
The communication from the seller regarding my order was very good. The item arrived very well packed and was delivered on time.
The item itself is of a very good quality.
So, overall my experience with Total Tiles is very good and I'm very happy with my purchase. Thank you
24. juli 2026
Besvarelse fra Total Tiles
Thankyou for taking the time to leave a review. We're really pleased the website was easy to navigate and its great to hear your order arrived well packed and on time! Glad you're happy with the sealant, and thanks for choosing Total Tiles.
Great service great Quality tiles…
Great service great Quality tiles second purchase very happy will definitely recommend
27. juli 2026
Uopfordret anmeldelse
Brilliant service from Martin who…
Brilliant service from Martin who resolved a problem re tiles damaged during delivery.
World class product at a great price too.
Won't be going anywhere else form tiles in future.
29. juli 2026
Uopfordret anmeldelse
Besvarelse fra Total Tiles
Thankyou so much for your kind review! We're really pleased Martin was able to resolve things quickly for you, and delighted you're happy with your tiles. We're here to help with your next project, whenever you're ready!
The service was excellent the tiles…
The service was excellent the tiles aŕrived the foĺowing day and were really well packed.
22. juli 2026
Ordered some tiles for kitchen floor…
Ordered some tiles for kitchen floor and bathroom back in November and have had lots of compliments on them. Great quality and customer service. We measured wrong so needed a few extra tiles and they were really quick to send out the new batch. They are very quick to respond and resolve any issues. We were so pleased, that we have now placed a second order for tiles we need elsewhere in the house. Would definitely recommend.
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra Total Tiles
Thankyou so much for taking the time to leave your kind review. Its brilliant to hear the tiles have had such great feedback. We're glad we were able to get your additional tiles out to you quickly, and we really appreciate your return custom, it means a lot to us.
Many Thanks
Michelle
Thank you for your service
Thank you for your service. I ordered free samples and they came next day, very beautiful and clear. It was easy to choose then.
16. juli 2026
It's all about the Tiles
From ordering to delivery communication great.... the tiles are amazing the only place I could find the ones I wanted.
Many thanks
23. juli 2026
Uopfordret anmeldelse
Sample tile.
Excellent service provided by this company, receiving a sample tile helped me make a decision without committing to a large order. Delivery was free and arrived quickly.
14. juli 2026
I had a great experience with Total…Excellent Quality Tiles & Outstanding Service ⭐⭐⭐⭐⭐
I had a great experience with Total Tiles. They stock high-quality tiles that I couldn't find anywhere else, including 150 × 400 mm wall tiles, which most tile shops no longer seem to carry.
The packaging was excellent, with everything arriving well protected. Delivery was prompt, and I was kept informed throughout the process with helpful notifications. Overall, I'm very pleased with both the products and the service, and I wouldn't hesitate to order from them again.
13. juli 2026
Besvarelse fra Total Tiles
Hi Viveka, thankyou so much for your kind review! We're really pleased you found the 150x400mm tiles you needed, its great to hear we could help. We're glad you had a good experience with Total Tiles, and look forward to welcoming you back!
Excellent service
Excellent service. I ordered incorrect tiles and contacted TT which exchanged immediately. Tiles delivered on time securely packaged.
20. juli 2026
Uopfordret anmeldelse
Easy ordering. Quick and efficient delivery.
The process of ordering was an easy one. The delivery was quick and right on time. The delivery man put the tiles on my driveway, exactly where I wanted them, and he even waited while I moved the car. Good service. The only thing is they came well wrapped so I couldn't check them before the delivery man left, but judging by the service so far, if there are any problems they will be dealt with quickly and efficiently.
9. juli 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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