Late delivery. Before purchasing, the website stated that the order would arrive on the Tuesday, but it didn’t arrive until the Wednesday. We needed the items on the Tuesday which is why we purchased... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Late delivery. Before purchasing, the website stated that the order would arrive on the Tuesday, but it didn’t arrive until the Wednesday. We needed the items on the Tuesday which is why we purchased... Se mere
Virksomheden har svaret
Sent my item to the wrong address. took almost a month for customer service to admit the mistake. Did not refund.
Great customer service from this company. Kept in touch by phone and never hid behind faceless emails with us throughout when an item was out of stock and always presented options to us should we not... Se mere
Best value for money tripp trapp chair online. I’d already bought this as a gift from another retailer but was disappointed with the damaged packaging the items came in. No such issue with Tony Kealy’... Se mere
We have almost 50 years experience providing the best advice, service and products available to families, and we are extremely passionate about what we do !
61-63 Boucher Crescent, BT12 6HU, Belfast, Storbritannien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 61 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Purchased a car seat online, wasn't aware it wasn't in stock, they sent an email saying it would be dispatched mid-Sept but haven't heard anything. Tried to contact them and no reply, only contact has been the email to ask for a review!

Besvarelse fra Tony Kealys
I ordered a gift voucher and was very disappointed that it took 10 days to arrive this is far to long if you would use Royal Mail I would have got it in 2 our 3 days won’t be ordering again

Besvarelse fra Tony Kealys
Really great service, informed of delivery status at all times and arrived as stated. Can't fault
Fast and efficient delivery of goods I ordered. I was even phoned to say my towels I bought would be inside the box rather than be separately packaged. Very friendly and pleasant. I would definitely order from this store again.
I ordered a bedside crib, firstly i was told of the wrong delivery time frame when i enquired as was getting close to due date and wanted everything sorted, when my bedside crib finally arrived, we opened it to find snags in the mesh and mattress and SICK stains on the fabric, the item had clearly been used and returned, when i raised the issue, although they apologised, the service I received was horrendous! They kept denying it had been a returned product even after me sending photos as proof of how the product. I was told i could be sent a replacement which would take a further 10 working days, to which i declined and get a refund, i had to settle for a different bedside crib which was not my first choice! I spent a long time researching them and deciding on the one we wanted for our baby. It was very frustrating and i just felt like this company did not care about the stress and inconvenience it caused!

Besvarelse fra Tony Kealys
Purely because I paid for an item, and then find out it’s out of stock it needs to be preordered which took two weeks and then get an email saying there’s Delays, just next time don’t put the item is available if it’s not it’s misleading,

Besvarelse fra Tony Kealys
Great product, reasonable prices, good delivery,
Excellent x x
Samantha Henderson
My order of 30/08 has still not arrived!! Disappointed!

Besvarelse fra Tony Kealys
Purchased a Joie stages car seat! Very competitive price and arrived promptly. Contacted customer service for an update on delivery and communication was excellent!!! Highly recommended!!!
Very impressed with the service provided by Tony Kealys in Belfast (from consultation right down to receiving the items ordered).
They have a wide selection of items to choose from and gave very good balanced advice on what items were best suited to us.
Ordered online. Buggy came very quick. Silvercross pop is a great buggy very light and easy to fold. No hassle at all.
Full disclosure, baby hasn’t arrived yet, so can’t comment on using it! We went with this product for our downstairs for a few reasons: we only have a shower upstairs so loved that it has a bath integrated; we wanted it to have storage; and we wanted one with wheels to be able to move it easily. There are other similar styles from other retailers, but I preferred the grey and white of this one and also it was around £30 cheaper than the other model I had seen for sale.
It arrived within a good timeframe, and I like how light it is- I was actually able to help build it! The build process was really quite straight forward and didn’t take us long at all. The only bit that had us fiddling about a bit was aligning the change mat frame and the bath so it could move smoothly. There is loads of storage which we’ve already started using. It is quite light and plasticky (as to be expected) but feels durable, is easily kept clean and simple for me to move around.
Overall it seems like it’s going to prove to be a really useful investment, and I can’t wait for baby to arrive so we can start using it!
Was looking for a baby bath/changing table and Tony Kealys had the same item at a far more reasonable price. Unfortunately it was available for delivery when i placed the order but they got in touch asking if I was happy to wait or cancel the order. I chose to wait and the item arrived with in the projected time scale. Arrived in great condition. Will definitely shop again with Tony Kealys
My online order arrived in no time at all
excellent price excellent delivery thank you
Nice website and price for the car seat I wanted, but it took a long time (several weeks) to arrive and they didn’t keep me very well informed of when it would be delivered. I would still use them again though if what I wanted was cheaper than elsewhere

Besvarelse fra Tony Kealys
Hi placed my order on the 15/08/21 was supposed to be a birthday present for the 21 September still waiting for delivery can’t get hold of anybody keep sending me same email stating they expecting stock I am very disappointed I just want the item delivered

Besvarelse fra Tony Kealys
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.