Late delivery. Before purchasing, the website stated that the order would arrive on the Tuesday, but it didn’t arrive until the Wednesday. We needed the items on the Tuesday which is why we purchased... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Sent my item to the wrong address. took almost a month for customer service to admit the mistake. Did not refund.
Great customer service from this company. Kept in touch by phone and never hid behind faceless emails with us throughout when an item was out of stock and always presented options to us should we not... Se mere
Best value for money tripp trapp chair online. I’d already bought this as a gift from another retailer but was disappointed with the damaged packaging the items came in. No such issue with Tony Kealy’... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
We have almost 50 years experience providing the best advice, service and products available to families, and we are extremely passionate about what we do !
Kontaktoplysninger
61-63 Boucher Crescent, BT12 6HU, Belfast, Storbritannien
- +44 (0)28 90682118
- websiteuk@tonykealys.com
- tonykealys.co.uk
2,6
Under middel
3 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 61 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Perfect online experience
Great shop, very easy to buy online and pick up instore. The items I purchased were the cheapest anywhere online and the service was excellent. Would highly recommend to anyone
20. oktober 2021
Replacement mattress
I ordered a replacement mattress for a pram I had bought second hand. I honestly couldn't find the mattress in stock anywhere online until I came across this shop. The delivery was prompt and I was really pleased with the service. I'll definitely keep this shop in mind for future purchases.
18. oktober 2021
Uopfordret anmeldelse
The wrong product arrived and was…
The wrong product arrived and was poorly packaged. Customer service was prompt and resolved the issue quickly offering a refund as the product was no longer in stock
16. oktober 2021
Besvarelse fra Tony Kealys
Hi Gurinder,
Again, our sincere apologies you received the incorrect item.
We are truly sorry we could not issue a replacement product.
It is never our intention to upset our customers and hope not too much inconvenience was caused.
Warm regards
Customer Service.
Very happy with my purchase
Very happy with my purchase. Exactly what we needed for our cot bed. Excellent quality of the product.
15. oktober 2021
Have not received my order!!!!!
Have not received my order!!!!!
Very disappointed, con!!
13. oktober 2021
Besvarelse fra Tony Kealys
Hi Daniel,
I have checked and your order is a pre-order item.
Delivery can take 6-8 weeks upon ordering for this item.
You placed your order on 22nd Sept.
The goods have now arrived in stock and are preparing to dispatch to you.
Delivery will take 5-10 working days.
Please get in touch with our customer service department if you now wish to cancel.
Warmest regards
Customer Service
customerservice@tonykealys.com
Ordering was hassle free and delivery…
Ordering was hassle free and delivery was unbelievable prompt. Wouldn't hesitate to use this device again
11. oktober 2021
Fantastic store
I love purchasing from Tony Kealys. We have bought our pram from here and would highly recommend this store. The quality of the products is fantastic and there’s so much choice of products. But the best thing about this store has to be the staff. They always go above and beyond for their customers. They are delightful to deal with, so friendly and they have great knowledge on all the products.
10. oktober 2021
Good Experience
Great website very easy to shop and hassle free. Fast delivery and all packaged well.
10. oktober 2021
Ordered one day and arrived the next…
Ordered one day and arrived the next very quick service and very happy with my purchase will definitely back amazing service
8. oktober 2021
Uopfordret anmeldelse
Absolutely fantastic service
Absolutely fantastic service , will definitely be back!!
8. oktober 2021
Uopfordret anmeldelse
Fantastic very fast service item…
Fantastic very fast service item exactly as described thank you
6. oktober 2021
Now Out Of Stock
Now Out Of Stock! - We ordered a baby stand which showed as in stock, with no due date message. 7 days later informed that it is out of stock, for unto 4 weeks! Still showing as in stock, and the price has been raised by £40. Very deceptive! Beware!
6. oktober 2021
Bought a new car seat for my daughter…
Bought a new car seat for my daughter and found this company via google. Very pleased with the purchase. Price was very good and it was delivered quicker than I’d expected.
4. oktober 2021
Great price and very quick dispatch &…
Great price and very quick dispatch & delivery!
1. oktober 2021
Great service
I bought this for my granddaughter. I made a mistake on my order and rang customer service. The operator was very helpful and resolved my problem. The price of the high chair was very competitive and delivery was prompt. I wouldn’t hesitate to recommend Tony Kealys.
30. september 2021
Excellent service
Excellent price, prompt service, goods really well packed and secure
28. september 2021
Dette er Trustpilot
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