Tony Kealys Anmeldelser 

The item hasn’t been delivered yet! Ordered 2 weeks ago!

What a terrible company to deal with, especially when you’ve had a baby and don’t have hours to spend hounding them! I pre-ordered a rocking chair for the arrival of my baby which was due to come in stock before his birth. Paid almost £300 in full upon purchase. Waited and waited for the chair to come in stock, every time the “due in” date came they would then add on another month to it’s arrival date. By the 6th month I couldn’t wait any longer so asked for my money back so I could purchase an alternative. We’re now over a month later and I’m still waiting for a refund! Every time I get in touch they say they’ll complete the refund that day and then do absolutely nothing!! With regards to their “pre-ordering” I think it’s a joke that they can keep hold of large amounts of peoples money with no real idea on when they can deliver the goods. Avoid this company, they will not deliver and then keep your money when you ask for a refund. They’ve had my money for that long now that I can’t even get a refund through PayPal so it may be a scam on their behalf to be able to keep people’s money without having to issue a refund?!

I ordered a high chair with a baby set, but I received two high chairs without a baby set. I emailed customer service to ask to organise the return of one of the high chairs and to send the baby set. However, I have not received any responses, so I called them and talk to one of the customer service people regarding the online purchase. The lady organised the return immediately and said that she will send the baby set as well. However, there has not been any update so far for almost two weeks. I called the shop again, but the online customer service person was not in place so I left a message to the person in the shop. She said that the online customer service person will contact me in 30 minutes, but I still didn't receive any phone or email after over 24 hours. I just stride to call, but no one picks the phone. There was even no simple word of apology when I speak to them about this in the first place. This is a terrible customer service

Can someone get in contact with me in regard to my order please?! Purchased a Joie spin car seat on 01/12/2021 but yet to receive it! There is no tracking info from 03/12/2021 and my emails and voicemails (as no one answers the phone) are being ignored!

In terms of your reply, I have emailed customer services and haven’t received a reply. Also the tracking has stopped but it appears DPD received the information for the parcel but not the actual parcel.

Communication was excellent with Tony Kealys - our house is a new build so we received a call to arrange correct delivery. It arrived quickly and in excellent condition.

Have bought from this company twice now. Great prices, easy order, fairly swift delivery. A great smooth transaction. Can recommend 😊

Purchased a buggy for holiday that was £150 down to ££115 disgusted to find it at £79 in my local store

Absolutely delighted with this product and with Tony Kealy service - shipped from Belfast to the UK within days and perfectly packaged ! Could not ask for better service - in England it would’ve taken 10 days! Have bought from the company before and will do again

Good Service - arrived on time and as expected

Fantastic product. Competitive price and very fast delivery!

I’m happy with my purchase-hauck sleep and play cot, bargain price compared to other websites like Amazon. Arrived well packed,
Brand new and undamaged. My daughter who is 6 months loves it and it helps her to stand up as a active baby, I needed this to keep her safe.

What a fabulous company. I have not been into the store, but have spoken to them on the phone a few times and via email and they have been fantastic. Part of our order wasn't compatible properly with our pushchair and they were amazing. Refund was swift and they handled it all very professionally and politely.
This was our second large ish order from them and we most certainly will be buying here again. Thank you.

Absolutely fantastic sevice very quick delivery time. Car seat as described.
Really good value for money.
Thank you so much.

Excellent customer service. I wanted to buy a new Joie Spin car seat, I tried ringing another well known retailer in the same park , no answer. Phoned Tony Kealys in Cork, answered straight away, reserved my item, booked a slot in to get the car seat fitted ,they removed my old one as well for me, the staff were so friendly , efficient and knowledgeable they were so great to deal with . Thank you .

Ordering was easy. Order arrived in very good time. Safely packaged and delivered. Very good value. Very good service!

This company provided extremely good service from the point of ordering to delivery. Product arrived safely and was well packaged. I would not hesitate to recommend.

Great service and very reasonably priced will definitely use again !

Best Buy, love it

Excellent products, great offers and a wide selection. We will definitely use again.