I am shocked at how quickly I received a reply from what I believe was a human! I wasn’t even that determined to complain, but when I got the request for feedback I thought I might share the minor iss... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Wow! You guys are great. Because I had sent photos you could see how damaged the tin of paints was, and you are already sending a free replacement. Your correspondence has been empathic and practical... Se mere
The email with care instructions, noting that the tubes have a tight seal and don’t try to peel it because it’s designed to be punctured, and the info about the wood just blew me away! I’ve just never... Se mere
So far the products I have received are of excellent quality. I also love all the videos they provide especially for a beginner like me. They have also been extremely responsive to my emails and I lov... Se mere
4,5
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 99 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Issue resolved
Quick response to my delivery concerns and then it seemed to get delivered the next day...maybe you guys contacted the delivery company? Whatever the case, it worked and I got my product.
27. august 2026
Uopfordret anmeldelse
Besvarelse fra Tobioskits
Hi MM! 😊📦
Thank you for sharing your experience! We’re so glad your delivery concerns were addressed quickly and that your order arrived the very next day. 🙌✨
We know how frustrating it can be waiting on a delivery, so we’re happy we could help get things moving and that you finally have your Tobio’s kit in hand! 🎨😊
Thank you for your patience and for choosing Tobio’s!
The Tobio’s Team
Quick answer!
1. september 2026
Uopfordret anmeldelse
Besvarelse fra Tobioskits
Hi Nora! 😊🎨
Thank you for your lovely review! We’re so glad we could get back to you quickly and help with your question. 🙌✨
We really appreciate you taking a moment to share your experience with us. Thanks for choosing Tobio’s! 😊
The Tobio’s Team
These water color kits are adorable
These water color kits are adorable! They came with literally everything you need. I bought one for my sister and I and we had a blast! One thing is that the bamboo color palette can't be rinsed, and I couldn't get it cleaned out without water, so I ended up using a plate for my colors.
4. august 2026
Uopfordret anmeldelse
Besvarelse fra Tobioskits
Hi Kaci! 😊🎨
Thank you so much for your lovely review! We’re so happy to hear that you and your sister had a blast with your watercolour kits! 🙌✨ It’s wonderful to know you found them packed with everything you needed to get creative.
We also really appreciate your feedback about the palette. We understand how inconvenient it can be when cleaning the mixing area, and we’ll be sure to pass your experience along to our team as we continue improving our products. 🎨😊
Thanks again for choosing Tobio’s and for sharing your honest feedback!
The Tobio’s Team
I’ve enjoyed trying the Tobios…
I’ve enjoyed trying the Tobios paint kit. The packaging is excellent sturdy, neat, and thoughtfully put together and I was kept up to date throughout delivery, which made the whole experience feel smooth and reliable.
The paint quality is genuinely impressive, with vibrant colours that behave well on the palette. I also love how compact the kit is; it’s absolutely perfect for travel and ideal for quick sketching sessions on the go.
The only downsides for me is the paper in the included sketchbook. It’s a little too thirsty, which makes blending colours more difficult than I’d like. Some items were not quite right for me but It’s still very usable. Even though I was slightly disappointed given how good the rest of the kit is, the customer services were very friendly, helpful and quick at resolving my issue.
Overall, it’s a lovely, with great paints and brilliant portability.
1. september 2026
Uopfordret anmeldelse
Besvarelse fra Tobioskits
Hi Hannah! 😊🎨
Thank you for taking the time to share such detailed and thoughtful feedback. We’re really pleased to hear you’ve been enjoying the vibrant paints, compact design, and overall experience, and we’re sorry that the sketchbook paper, fine-line pen, and mini palette didn’t meet the same standard. 🙏
We completely understand your disappointment, especially after enjoying so many aspects of the kit. Your feedback about the paper and palette is genuinely valuable, and we’ll be sure it’s shared with our team as we continue improving our products.
We’ve also reached out to you by email so we can discuss the issues with the pen and warped palette and see how we can help make things right. 💛
Thank you again for giving Tobio’s a try and for your honest feedback!
The Tobio’s Team
I was pleased with my kit buying…
I was pleased with my kit buying experience from Tobio’s.
I was kept up to date on the package delivery details. The kits were beautiful. I gifted one to my sister who loved it. The follow up email communication made me feel like they cared about my satisfaction. Nothing but good things to say about this company.
10. august 2026
Uopfordret anmeldelse
Besvarelse fra Tobioskits
Hi Colleen! 😊🎨
Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience with your Tobio’s purchase and that you were kept updated throughout the delivery process. 📦✨
It makes us especially happy to hear that you loved the kits and that your sister enjoyed hers too! 🎁😊 And knowing that our follow-up communication made you feel genuinely cared for means so much to our team.
Thank you for your kind words and for supporting Tobio’s! We hope you both have lots of fun creating. 🎨🙌
The Tobio’s Team
Excellent customer service
Excellent customer service and response. Great company with wonderful products.
31. august 2026
Uopfordret anmeldelse
Besvarelse fra Tobioskits
Hi Lisa! 😊🎨
Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had such a positive experience with our customer service and response. 🙌✨
It means so much to know that you’re also enjoying our products! Your kind words are a wonderful encouragement to our whole team. 🎨😊
Thank you for choosing Tobio’s and for taking the time to share your experience with us!
The Tobio’s Team
Your company feels personal
Your company feels personal. You treat everyone in high regard. Communication is great all through your process of showing the world how good your product is to the delivery/ customer service. Thanks for making a wonderful product.
31. august 2026
Uopfordret anmeldelse
Besvarelse fra Tobioskits
Hi Yvonne! 😊🎨
Thank you so much for your incredibly kind review! It means so much to hear that Tobio’s feels personal and that you’ve felt valued and well cared for throughout your experience with us. 🙌✨
We’re also so happy you’ve enjoyed the communication, from discovering our products all the way through to delivery and customer service. Your lovely words are a wonderful encouragement to our whole team! 🎨😊
Thank you for supporting Tobio’s and for taking the time to share your experience!
The Tobio’s Team
Nice little kit!
Received a nice little kit that I will enjoy using.
Kind seller, obviously concerned about things going right.
30. august 2026
Uopfordret anmeldelse
Besvarelse fra Tobioskits
Hi Nancy! 😊🎨
Thank you so much for your lovely review! We’re delighted to hear that you received your kit and are looking forward to enjoying it. 🙌✨
It also means a lot to hear your kind words about our team. We genuinely care about making sure everything goes smoothly for our customers, so your feedback is greatly appreciated! 😊🎨
We hope you have lots of fun creating with your new kit!
The Tobio’s Team
Excellent customer service at Tobio’s
The customer service at Tobio’s is excellent. After ordering, I received an email to which I responded and received a thoughtful email in return. The reply offered help, if needed, throughout the ordering process! Thank you!
Rebecca
29. august 2026
Uopfordret anmeldelse
Besvarelse fra Tobioskits
Hi Rebecca! 😊🎨
Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience with our customer service and that our team’s response felt thoughtful and helpful. 🙌✨
We always want our customers to feel supported throughout their Tobio’s journey, so it means a lot to know you felt you could reach out whenever needed. 😊
Thank you for choosing Tobio’s and for taking the time to share your experience!
The Tobio’s Team
Satisfied custermer
The items arrived in good time and are of a high quality.
28. august 2026
Uopfordret anmeldelse
Besvarelse fra Tobioskits
Hi Lynette! 😊🎨
Thank you so much for your lovely review! We’re delighted to hear that your items arrived in good time and that you’re happy with the quality. 🙌✨
We truly appreciate you taking the time to share your experience with us. We hope you have lots of fun enjoying your Tobio’s products! 🎨😊
The Tobio’s Team
My order was Lost
My order was stalled and eventually deemed lost. Jess at customer service offered me a 50% refund and a new shipment, which I hope will arrive this time. I am pleased with this option and hope I get my art supplies soon.
8. august 2026
Uopfordret anmeldelse
Besvarelse fra Tobioskits
Hi Christine! 😊🎨
We’re really sorry that your original order was lost in transit and for the frustration that caused. 📦🙏 We’re glad we could offer a solution that you were happy with, and we truly appreciate your understanding and patience.
We’re keeping our fingers crossed that your replacement arrives safely this time! 🤞✨ We hope you’ll be able to enjoy your art supplies very soon and have lots of creative fun with them. 🎨😊
Thank you again for your patience and for choosing Tobio’s!
The Tobio’s Team
Great communication
Great communication and amazingly quick response. They actually communicated first rather than waiting or ignoring a potential delay. Love this company & their customer support team.
28. august 2026
Uopfordret anmeldelse
Besvarelse fra Tobioskits
Hi Angela! 😊🎨
Thank you so much for your wonderful review! We’re thrilled to hear that you appreciated the quick response and, especially, that we reached out proactively to keep you informed about the potential delay. 📦🙌
We never want our customers left wondering what’s happening, so your feedback means a lot to our team! We’re so happy to know you love Tobio’s and our customer support. 😊✨
Thank you for your support and for taking the time to share your experience!
The Tobio’s Team
Besvarelse fra Tobioskits
Hi Jill! 😊🎨
Thank you so much for your lovely review! We’re so glad you found our communication clear, concise, and polite. 🙌✨
Your kind words truly mean a lot to our team. We always want every interaction to feel friendly, straightforward, and genuinely helpful. 😊🎨
Thank you for choosing Tobio’s and for taking the time to share your experience!
The Tobio’s Team
I’ve been emailing regularly to find…
I’ve been emailing regularly to find out the status of my order. I didn’t realize that it wouldn’t be sent right away. Everyone was very patient and kind to me in trying to find out what was happening. Now I am happily awaiting my delivery! Thank you!
18. august 2026
Uopfordret anmeldelse
Besvarelse fra Tobioskits
Hi KatJohn! 😊🎨
Thank you so much for your kind and understanding review! We’re sorry for the confusion around the dispatch timing, but we’re really glad our team could patiently help with your questions and keep you informed. 🙏📦
It’s wonderful to hear that you’re now happily awaiting your delivery! We truly appreciate your patience and kindness while everything was being sorted out. 🙌✨
We hope your order arrives safely and brings you lots of creative joy! 🎨😊
The Tobio’s Team
The order didn't take long to arrive
The order didn't take long to arrive. Nice and compact.
27. august 2026
Uopfordret anmeldelse
Besvarelse fra Tobioskits
Hi Irma! 😊🎨
Thank you so much for your review! We’re glad to hear your order arrived quickly and that you’re enjoying the nice, compact design. 📦✨
We hope your Tobio’s kit is easy to take along wherever inspiration strikes and brings you lots of creative moments! 🎨😊
Thank you for choosing Tobio’s and for taking the time to share your experience!
The Tobio’s Team
This is a wonderful small business
I love how personal the communication feels, like a note from a friend. It's not a sales pitch, it's someone sharing something with me that they love, and know that I will, too. And I do; the products are unique, well made, and lovely.
27. august 2026
Uopfordret anmeldelse
Besvarelse fra Tobioskits
Hi there! 😊🎨
Thank you so much for such a thoughtful review! It means so much to hear that our communication feels personal and genuine rather than like a sales pitch. 🙌✨
We’re especially happy to know you’re enjoying the products and appreciate their unique and thoughtful design. Knowing that Tobio’s feels like a friend sharing something they love is such a lovely compliment! 😊🎨
Thank you for supporting our small business and for taking the time to share your experience!
The Tobio’s Team
Very friendly and interactive support.
Very friendly and interactive support.
27. august 2026
Uopfordret anmeldelse
Besvarelse fra Tobioskits
Hi Susan! 😊🎨
Thank you so much for your lovely review! We’re delighted to hear that you found our support team friendly and interactive. 🙌✨
We always want our customers to feel comfortable reaching out and know that we’re here to help. Your kind feedback truly means a lot to our team! 😊🎨
Thank you for choosing Tobio’s and for taking the time to share your experience!
The Tobio’s Team
I think you have been great
I think you have been great!
I weirdly trust you explicitly.
So I’m very happy even though there is a delay.
All best
Don
27. august 2026
Uopfordret anmeldelse
Besvarelse fra Tobioskits
Hi Don! 😊🎨
Thank you so much for your incredibly kind words and for putting your trust in us! 🙏 We truly appreciate your patience and understanding, especially with the delay.
It means a lot to know that you still feel confident in us despite the wait. We’re so grateful for your support and can’t wait for your order to reach you! 📦✨
All the best, and thank you again for choosing Tobio’s! 😊
The Tobio’s Team
Explained a delay situation
Explained a delay situation, giving me options. I truly appreciated that!
27. august 2026
Uopfordret anmeldelse
Besvarelse fra Tobioskits
Hi Lisa! 😊🎨
Thank you so much for your kind review! We’re glad we could keep you informed about the delay and provide you with options along the way. 📦✨
We really appreciate your understanding and are happy to hear that the communication was helpful. Making sure our customers feel informed and supported is always important to us! 🙌😊
Thank you for choosing Tobio’s!
The Tobio’s Team
It was so kind of you…
It was so kind of you to let me know it would be a little longer before the printer case is ready. I did want to receive the printer and case together and you graciously allowed that for me.
That is wonderful customer service because this customer is totally delighted!!! Thank you so very much! I am enjoying your products and your service.
27. august 2026
Uopfordret anmeldelse
Besvarelse fra Tobioskits
Hi Deborah! 😊🎨
Thank you so much for your lovely review! We’re delighted that we could accommodate your request to have the printer and case arrive together. 📦✨
It’s wonderful to hear that you’re enjoying both our products and service. Your happiness truly means a lot to our team, and we really appreciate your patience while waiting for the case to be ready. 🙏
Thank you again for your kind words and for choosing Tobio’s! 😊🎨
The Tobio’s Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.