Very impressed with speed of service, communication and the manner in which my phone enquiries were handled. Very much in contrast to cobtacting samsung who TMT work on behalf of. Despatched ring on... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Sent my phone to them under Samsung warranty. They sent me a photo of alleged damage to my phone and asked if I would like them to quote for the repair. Other than the screen fault being repaired u... Se mere
I request a repair from Samsung. The entire experience was smooth and easy. The parcel company collected my device from my house and then Samsung's technicians repaired it and sent it back to me withi... Se mere
Virksomheden har svaret
My local, Samsung authorised repair centre at EE said warrenty wouldn't cover my LED issue so wanted to charge me £700+ to repair the whole phone instead. I went through Samsung Support and they then... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
We are an official Samsung repair partner, repairing both in and out of warranty smartphone, tablet and wearable devices to Samsung's high standards.
Kontaktoplysninger
TMT First, Holditch House, Holditch Road, ST5 9JQ, Staffordshire, Storbritannien
- 01782 576930
- info@tmtfirst.co.uk
- tmtfirst.co.uk
4,5
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The phone you guys claiamd to have…
The phone you guys claiamd to have repaired has developed another issue. The front screen gum has removed. I don't why Samsung is doing this. Such an expensive phone. I've been managing the phone since.
This is the service number. 4293635711
8. maj 2026
Uopfordret anmeldelse
Besvarelse fra TMT First
Hi there, Abiodun.
Thank you for leaving feedback.
Can you please provide your service order number that begins with 42?
Once we have this, we can help and advise further.
Kind regards
Owen
Speedy process
Quick pick-up, replaced my earbuds with a different refurbished pair to speed up the waiting process.
18. maj 2026
Uopfordret anmeldelse
Besvarelse fra TMT First
Hi there, Yas.
Thank you for your leaving feedback.
We are thrilled to hear that you had a great experience with us at TMT First.
Kind regards
Owen
Was told by samsung would be repaired…
Was told by samsung would be repaired for free as was faulty after the first repair a year prior. I did send emails straight away but couldn't be bothered with the hassle of sending it back in. I kept it for a year. Then 1 day after taking phone off charge screen just died. Samsung reassured me it would be repaired free but when I sent it in I ended up paying another £300 odd for the repair
29. marts 2026
Uopfordret anmeldelse
Besvarelse fra TMT First
Hi there, Kenneth.
Thank you for leaving feedback.
Can you please provide your service order number that begins with 42? Once we have this, we can help and advise further.
Kind regards
Owen
They repaired my samsung flip 7 screen
They repaired my samsung flip 7 screen. Phone picked up from my house and redelivered within a week. Excellent repair, phone looks like new. Thanks!
13. maj 2026
Uopfordret anmeldelse
Besvarelse fra TMT First
Hi there, Simon.
Thank you for your leaving feedback.
We are thrilled to hear that you had a great experience with us at TMT First.
Kind regards
Owen
Besvarelse fra TMT First
Hi there, Sola.
Thank you for your leaving feedback.
We are thrilled to hear that you had a great experience with us at TMT First.
Kind regards
Owen
Phone was repaired quickly and now like…
Phone was repaired quickly and now like new
8. maj 2026
Uopfordret anmeldelse
Besvarelse fra TMT First
Hi there, Steve.
Thank you for your leaving feedback.
We are thrilled to hear that you had a great experience with us at TMT First.
Kind regards
Owen
Besvarelse fra TMT First
Hi there, Michael.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Amazing support
Amazing support. My ear buds were replaced and sent the very next day. Thank you Samsung.
16. maj 2026
Uopfordret anmeldelse
Besvarelse fra TMT First
Hi there, Korkor.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Brilliant sevice
Professioal experince, great keeping updated, best of all polite and helpful, Even a follow up call to check everything was okay.
Excellent
12. maj 2026
Besvarelse fra TMT First
Hi there, Graham.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
TMT support
My local, Samsung authorised repair centre at EE said warrenty wouldn't cover my LED issue so wanted to charge me £700+ to repair the whole phone instead. I went through Samsung Support and they then guided me to TMT who repaired my phone through my warranty instead. No hassle, process was picked up and returned within 5 working days. Phone is brand new - Galaxy Z Fold 6👍🏼
18. maj 2026
Besvarelse fra TMT First
Hi there, Davies.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Great service
Great service, repaired my phone quickky. My phone was returned to me within 1 week. I would definately used them again.
Thank you so much
14. maj 2026
Uopfordret anmeldelse
Besvarelse fra TMT First
Hi there, Miss Dee.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Great service
Great service, great communication, a great experience
11. maj 2026
Uopfordret anmeldelse
Besvarelse fra TMT First
Hi there, Neil.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Sent my phone back under gaurantee as…
Sent my phone back under gaurantee as it had a sensor error when trying to charge. The repair has been turned around in less than a week. Returned to me very well pack too. Many thanks to everyone envolved.
15. maj 2026
Besvarelse fra TMT First
Hi there, Shane.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Good company
Good company, between receiving my damaged phone, fixing it and sending it back to me was only 3 to 4 days. Phone fixed perfectly
27. april 2026
Uopfordret anmeldelse
Besvarelse fra TMT First
Hi there, Kylie.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
fast service and great work thank you
10. maj 2026
Uopfordret anmeldelse
Besvarelse fra TMT First
Hi there, Muhammad.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Good comunication and delivery service
14. maj 2026
Besvarelse fra TMT First
Hi there, Corinne.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Besvarelse fra TMT First
Hi there, Chris.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
A very quick response to my repair and…
A very quick response to my repair and my ear buds were returned a few days after being collected. Excellent service
13. maj 2026
Besvarelse fra TMT First
Hi there, Mr Yates.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
I got my phone fix paid £200 and a week…
I got my phone fix paid £200 and a week later dead pixels appeared again and when asked to fixed it they quoted £200 again. No dropping or damage to the phone just appeared again.
14. maj 2026
Uopfordret anmeldelse
Besvarelse fra TMT First
Hi there, Prudent.
Thank you for leaving feedback.
When reviewing your order it shows that the dead pixels on your screen were caused by impact puncture marks meaning the device would not be covered by the warranty.
I can see you requested the inspection to not go ahead and since, the device has now been returned unrepaired as requested.
Kind regards
Owen
Repair was quick
Repair was quick, informative and they did a whole system check list for my phone to boot.
Thanks Much!
14. maj 2026
Uopfordret anmeldelse
Besvarelse fra TMT First
Hi there, Rory.
Thank you for leaving feedback.
We are thrilled to hear that you had a great expierence here with us at TMT First.
Kind regards
Owen
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.