Easy to order, communication was excellent and bathroom sink cabinet was delivered in 10 days by BJS who were fantastic and delivered it to a room of my choice. Well packaged and as soon as I opened i... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Beware of the company, We got some furnitures from them which they suppose to have 5years warranty and with in 1-2 years just with normal wear and tear they start falling apart, and by falling... Se mere
Virksomheden har svaret
Fantastic products & service. I have purchased 3 items and am thrilled with the quality. My sideboard was built to order, and took a while- but I was advised of this and fully aware. Munro in cust... Se mere
Virksomheden har svaret
Exceptional customer service. Website easy to use, items clearly described. The item was delivered promptly. Unfortunately, we believe, during transit the mirror got shattered. It’s was heartbreaking... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Tikamoon is designer and producer of wood furniture since 2007. We oversee every step from design to production and sale. In case you like to read guaranteed authentic reviews about us, please view: https://www.ekomi.co.uk/review-tikamooncouk.html
Kontaktoplysninger
Storbritannien
- tikamoon.co.uk
4,2
God
979 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The product took a long time to arrive…
The product took a long time to arrive which is why 4 stars. The quality of the product is excellent but didn't realise how heavy it would be - 72kg !!! Which has dented our wooden floor and to pull out the extension leaf would require 3 people to avoid further damage to floor.
12. april 2026
Uopfordret anmeldelse
Besvarelse fra Tikamoon UK
Thank you for your feedback. We're sorry to hear that the delivery took longer than expected, but we're very pleased to know that you're happy with the quality of the product.
We appreciate your comments regarding the weight of the table. Many of our tables are designed with solid materials to ensure durability and stability, which can make them quite heavy. We would always recommend using protective floor pads and having assistance when moving or extending heavier items to help avoid damage.
Thank you again for your valuable feedback, and we'll take your comments on board as we continue to improve our product information and customer experience.
Kind regards
Your tikamoon Team
Amount of Packing Ridiculoud
Chair is quality
But the amount of packaging for an OAP to deal with is just ridiculous . They need to offer an unpack and rubbish dispose service before I would use them again .
I know they will reply regurgitating protection etc etc but they seriously need t ok look at overall service
11. april 2026
Uopfordret anmeldelse
Besvarelse fra Tikamoon UK
Thank you for your feedback. We're pleased to hear that you're happy with the quality of the chair, but we're sorry to hear that the amount of packaging caused frustration. We do use protective packaging to ensure items arrive safely; however, we do offer a premium delivery service that includes unpacking and removal of packaging materials. This option was available at checkout but was not selected on this occasion.
We appreciate your comments regarding the overall service and will certainly take your feedback on board.
Kind regards
Your tikamoon Team
Fantastic line of products and great…
Fantastic line of products and great customer service / delivery solutions. Shopped many times and will continue to do so.
7. april 2026
Uopfordret anmeldelse
Besvarelse fra Tikamoon UK
Thank you so much for your kind words and continued support! We're delighted to hear you're happy with our products and delivery service. It means a lot to us that you choose to shop with us time and time again, and we look forward to serving you again soon.
Kind regards
Your tikamoon Team
Great and transparent service!
Lucie D was really helpful with a query I had. I was very happy with her transparency and willingness to help. It's refreshing!
9. april 2026
Uopfordret anmeldelse
Besvarelse fra Tikamoon UK
That's wonderful to hear! Transparency and helpfulness go a long way—glad Lucie made your experience a positive one.
Best wishes
Your Tikamoon Team
Outstanding service from Lucie!
I was a little worried after noticing a price difference on my recent order, but Lucie from the customer relations team made the whole experience effortless. She responded quickly, applied the best available discount, and arranged a refund straight away. It's rare to receive such genuine and efficient service. Thank you Lucie . you're a star!
2. april 2026
Uopfordret anmeldelse
Besvarelse fra Tikamoon UK
Thank you for your thoughtful review! We're glad Lucie could help and turn your experience into a great one—we'll be sure to share your kind words with her.
Kind regards
Your tikamoon Team
Beautifully made products
Beautifully made products. Easy to navigate website. Great customer service.
20. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tikamoon UK
Thank you for your lovely review! We're happy you enjoyed our products, website, and customer service.
Kind regards
Your Tikamoon Team
Great furniture great service
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tikamoon UK
Thank you for the great feedback! We're delighted to hear you loved our furniture and had a positive experience with our team.
Best wishes,
Your Tikamoon Team
Excellent customer service
Lucie’s customer service today was excellent. I needed the packaging taken away with my delivery. I rang Tikkamoon and a real person (Lucke) answered straight away and dealt with the issue in a courteous and time effective way. And request you has sent me product after-care details too - much appreciated.
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tikamoon UK
Thank you for your wonderful feedback. We're so pleased to hear that Lucie was able to assist you promptly and courteously, and that your request was handled efficiently. We'll be sure to pass along your kind words to her. We're also glad the after-care details were helpful. Thank you again for choosing Tikamoon — we truly appreciate your support.
Best regards
Your Tikamoon Team
Tikamoon is a quality company
Tikamoon is a quality company.
Although the dining table wasn't suitable for us this time it was collected and refunded very fast and professionally.
Communication was excellent throughout from Tikamoon and their chosen BJS Couriers.
30. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tikamoon UK
Thank you so much for your kind words and positive feedback. We're delighted to hear that you were pleased with the speed of the collection, refund process, and communication from both our team and BJS Couriers. We hope to have the opportunity to assist you again in the future.
Best wishes
Your Tikamoon Team
Had to trace a missing order
Had to trace a missing order, Tracey at Tikamoon found it, sorted out the email discrepancy and confirmed everything in a follow up email immediately - excellent service from a professional **
26. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tikamoon UK
Thank you for your kind feedback.
We’re delighted to hear that Tracey was able to locate your order, resolve the email discrepancy, and provide prompt follow-up. It’s wonderful to know that her professionalism made a positive difference to your experience.
We truly appreciate you taking the time to share your feedback.
Kind regards
Your Tikamoon Team
Tracey was extremely helpful in sorting…
Tracey was extremely helpful in sorting out the problem with my order and cancelling it for me.
26. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tikamoon UK
Thank you for your kind feedback.
We’re so pleased to hear that Tracey was able to help resolve the issue with your order quickly and efficiently. We’ll be sure to pass on your lovely comments to her.
Best regards
Your Tikamoon Team
Excellent customer service
Excellent customer service. I sent a query and had a reply from Lucie within a few hours, which proved very helpful. Thank you!
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tikamoon UK
Thank you so much for your kind feedback.
We’re delighted to hear that Lucie was able to assist you so quickly and that you found her response helpful. Your comments are greatly appreciated, and we’re always happy to help whenever you need us.
Best regards
Your Tikamoon Team
This company is first class
This company is first class. Not only are the products excellent, but the customer service is even better. We placed an order and accidentally selected the wrong finish, only realising once we opened the box.
We contacted them to ask if we could return it and reorder with the correct finish, not expecting much as it was our mistake. However, they agreed straight away—no hassle at all.
I would highly recommend them to anyone.
19. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tikamoon UK
Thank you so much for your kind words and recommendation! We're delighted to hear you're pleased with the product and our customer service. Mistakes happen, so we're always happy to help where we can—it's great to know the process was smooth for you. We hope you enjoy your piece in the perfect finish
Kind regards
Your Tikamoon Team
Absolutely fantastic company
Absolutely fantastic company. Amazing customer service. Always super friendly and accommodating. Received my order today. Quality is fantastic. Very pleased.
21. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tikamoon UK
Thank you so much for your wonderful feedback! We're thrilled to hear you're pleased with the quality and that our team could provide friendly and accommodating service. We hope you enjoy your order for many years to come!
Best regards
Your Tikamoon Team
Beautiful furniture sturdy and well made.
Lovely website, beautiful more unusual furniture, well made and sturdy. Didn't have to wait long for delivery. Exceptional packaging and delivery. Looks beautiful in our house.
27. februar 2026
Uopfordret anmeldelse
Besvarelse fra Tikamoon UK
Thank you so much for your kind words! We're delighted to hear you love the furniture and that the delivery and packaging met your expectations. It means a lot to know it looks beautiful in your home—enjoy it!
Best wishes
Your Tikamoon Team
First Class Customer Service
First Class Customer Service
Lucie was great, was able to provide the waste solution we needed for the Easy vanity, emailed the link right away & we're able to order up the part.
Happy Days!
19. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tikamoon UK
Thank you for your kind words! We’re so glad Lucie could quickly find the right solution for your Easy vanity and make the process smooth for you. We’ll be sure to pass along your feedback to her—she’ll really appreciate it!
Best wishes
Your Tikamoon Team
Super Customer Service at Tikamoon!!
I've had my eye on a Tikamoon Eden side table and I needed some assistance with the promotional codes. I spoke with Lucie and my query was resolved promptly and with clarity. I also took the opportunity to dicuss one of my Tikamoon Teak bathroom units which has water stains (my fault) and Lucie provided great guidance on how to treat my teak! Just brilliant. Tikamoon customer service are fab and so friendly. Thank you Lucie!!
16. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tikamoon UK
We’re delighted Lucie could assist you quickly with your query and provide helpful advice on caring for your teak unit. We’ll be sure to pass on your kind words to her—she’ll be thrilled.
We hope you love your Eden side table!
Best regards
Your Tikamoon Team
Issue with order
Very prompt reply to issue and Tracey quickly resolved the issue
16. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tikamoon UK
We’re so pleased to hear that your issue was resolved promptly, and that Tracey was able to assist you so efficiently. We’ll be sure to pass on your kind words to her.
Kind regards
Your Tikamoon Team
Good quality and excellent customer service
Ordered a bathroom counter unit a few months back, only recently got round to installing it due to scheduling issues with the builder, found out that there was unfortunately a crack on the surface, fair enough, these things can happen with wood
But their customer service bent over backwards to try to appease my issue and sort it out in my favour, very considerate and willing to fix the issue to ensure the customer is happy, would definitely recommend to future buyers
16. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tikamoon UK
Thank you so much for your thoughtful review!
We’re really sorry to hear about the issue you encountered with the surface, but we truly appreciate your understanding. Natural materials like wood can occasionally present challenges, so it means a lot to us that you recognised this.
We’re especially pleased to hear that our customer service team was able to support you and work towards a solution that left you feeling satisfied — that’s exactly the experience we aim to provide.
Thank you again for your recommendation, and we hope to welcome you back again in the future!
Kind regards
Your Tikamoon Team
Incredible quality
Incredible quality, packaging, delivery, value and unique part of my lounge - thank you!
6. marts 2026
Uopfordret anmeldelse
Besvarelse fra Tikamoon UK
Thank you so much for your wonderful feedback!
We’re absolutely delighted to hear that you’re happy with the quality, packaging, and delivery — and that your piece has found a special place in your lounge. It’s great to know it’s made such a positive impression.
Thank you again for taking the time to share your experience, and we hope to see you again soon!
Best wishes
Your Tikamoon Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.