Don't trust this company. I booked tickets to a park in Barcelona and they never arrived. I have since been in contact with them but they are refusing to refund me and are blaming my email account fo... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
What a trap! They charge 12 euro for the Pantheon ticket whilst the real price is 5 euro, more than twice and they don’t offer you any additional services. What a fraud, it’s ridiculous! Gotta say the... Se mere
Virksomheden har svaret
Amazing masterpiece..A must visit... Just 1 hour by non stop train from Florence and suggest to take a full experience tickets around 27 euros which includes cathedral and museum nearby... Kindly book... Se mere
Virksomheden har svaret
Ottima esperienza nell'acquisto dei biglietti cumulativi per Piazza dei Miracoli, con la Torre di Pisa. Il sito è semplice da usare, prenotazione veloce ed ho ricevuto i biglietti per email pochi ist... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At TicketGo, we focus on providing a unique experience for our customers when planning their trips. We offer a wide variety of activity options so that our clients can customize their journey according to their preferences and needs. We strive to deliver exceptional service and high-quality customer support. Our team of tourism experts is always available to help customers plan their travels efficiently and with peace of mind. We take pride in being a reliable company, fully committed to customer satisfaction.
Kontaktoplysninger
3,4
Middel
976 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Use the official royal palace site
Glad I found the official royal palace site rather than buy a more expensive ticket from tourist sites. Times entry was straightforward and audio devices available for each person at just 5 euros each
30. april 2026
Uopfordret anmeldelse
Besvarelse fra Ticket GO Tourism
Hello Adrian, thank you for sharing your experience.
We’re glad to hear that your visit to the Royal Palace was straightforward and easy to organize. We understand the importance of choosing the option that best suits each visitor.
At TicketGo, in addition to the ticket, we offer an intermediary service that includes personalized customer support before and after the purchase, with the aim of making the process easier and adding value to the experience.
We appreciate your feedback, as it helps us continue improving our services.
ATTENZIONE SITO TRUFFA
ATTENZIONE SITO TRUFFA, non ci cascate mi hanno fatto pagare 86 euro per 2 biglietti d’ingresso agli Uffizi praticamente più del doppio, asserendo che si saltava la fila, e c’era un audioguida TRUFFATORI in maniera furba cencando su Google Uffizi e il primo che esce !!! PESSIMI
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Ticket GO Tourism
Ciao Giuseppe, grazie per aver condiviso la tua esperienza.
Ci dispiace per la percezione generata e comprendiamo il tuo disappunto riguardo al prezzo e ai servizi inclusi.
Desideriamo chiarire che TicketGo opera come piattaforma di vendita di biglietti ufficiali, offrendo inoltre servizi di intermediazione e assistenza clienti personalizzata prima e dopo l’acquisto. L’importo totale include non solo i biglietti, ma anche i servizi associati indicati durante il processo di prenotazione.
Per quanto riguarda l’accesso, i biglietti acquistati consentono l’ingresso valido all’attrazione e i servizi inclusi possono variare in base alla tipologia selezionata.
Ti ringraziamo per il tuo feedback, che ci aiuta a migliorare continuamente i nostri processi e la chiarezza delle informazioni mostrate durante l’acquisto.
Confusing website
You have many choices and yet they are not easily transferred to the cart nor understood. We bought a senior pass for 2 and found out it wasn’t an audio nor did it include the museum. We missed both completely. Also the map is very tiny and can’t be seen easily on the app
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Ticket GO Tourism
Hello Kathleen, thank you for sharing your experience.
We regret the confusion generated during the booking process and understand the frustration this may have caused during your visit.
We take feedback like yours very seriously and will review the clarity of the information shown regarding the available options, as well as the usability of the map within the app, with the aim of continuing to improve our processes and make the experience easier for our customers.
We appreciate your feedback, as it helps us continue improving our services.
Besvarelse fra Ticket GO Tourism
Hello Catalin, thank you for sharing your experience.
We’re glad to hear that the booking process was easy and simple for you. We work every day to provide a smooth and efficient experience for our customers, so feedback like yours is very valuable to us.
We look forward to welcoming you again very soon at TicketGo.
Convenient to skip the big line
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Ticket GO Tourism
Hello Justine, thank you for sharing your experience.
We’re glad to hear that you were able to enjoy a more comfortable experience by avoiding the long queues. We work every day to provide a service that is fast and convenient for our customers, so feedback like yours is very valuable to us.
We look forward to welcoming you again very soon at TicketGo.
Scam
They sold us two tickets for Park Guell for 56 euros, even if one general costs 18 euros and also gave us tickets with wrong date, month before the ones we actually booked. When we sent them email about it, they said we shouldn’t worry about it, everything will
be ok. When we tried to enter the park, we were denied because date on the ticket already passed and we later bought tickets again from the official website. Staff also told us they don’t cooperate with them for selling tickets. So it’s scam.
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Ticket GO Tourism
Hello Jelena, thank you for sharing your experience.
We sincerely regret the situation you described and understand the frustration caused.
We would like to clarify that TicketGo operates as a platform for official ticket sales, also providing intermediary services and personalized customer support before and after the purchase. The total amount includes not only the tickets themselves, but also the services associated with booking management and customer assistance.
Regarding the date shown on the tickets, we will immediately review what happened, as our goal is to ensure that all information displayed during the booking process and sent afterwards is always clear and accurate for the customer.
Please contact us at info@ticketgotourism.com
so we can give your case the highest priority and provide you with the most appropriate solution as soon as possible.
We appreciate your feedback, as it helps us continue improving our processes and customer experience.
10€ plus cher : passez par le site officiel !
Frais de 10€ de plus par billet (18€ l'entrée sur le site officiel). Nous l'avons fait parce qu'il n'y avait plus de place avant 18h30 sur le site officiel et que nous voulions entrer le matin. Tout ça pour recevoir des billets où il était indiqué 18h30, mais qui nous ont permis d'entrer le matin quand même. En plus il y a un délais pour recevoir les billets après l'achat. Je conseille de passer par le site officiel (qr code à l'entrée du parc) : ne payez pas plus cher pour rien !
26. april 2026
Uopfordret anmeldelse
Besvarelse fra Ticket GO Tourism
Bonjour Mathilde, merci d’avoir partagé votre expérience.
Nous regrettons la perception générée concernant le prix et le processus de réception des billets.
Nous souhaitons préciser que TicketGo fonctionne comme une plateforme de vente de billets officiels, en proposant également des services d’intermédiation et une assistance client personnalisée avant et après l’achat, ce qui nous permet d’aider et de résoudre le plus rapidement possible tout problème pouvant survenir durant le processus.
Le montant total inclut non seulement le billet, mais aussi les services liés à la gestion de la réservation et au support client.
En période de forte demande, l’envoi des billets peut prendre un peu plus de temps que d’habitude, même si nous travaillons chaque jour pour que nos clients les reçoivent le plus rapidement possible et toujours suffisamment avant leur visite.
Nous vous remercions pour votre retour, qui nous aide à améliorer continuellement nos processus et la clarté des informations fournies lors de l’achat.
Issue with the audio guide not working
24. april 2026
Uopfordret anmeldelse
Besvarelse fra Ticket GO Tourism
Hello Virginie, thank you for sharing your experience.
We’re sorry to hear about the issue with the audio guide and understand the frustration this may have caused during your visit.
We take this type of issue very seriously and continuously work to improve the performance and experience of our digital services.
If the issue persists or has not been properly resolved, please contact us at info@ticketgotourism.com
with your booking reference so we can review your case and give it the highest priority.
PRATICAMENTE UNA TRUFFA LEGALIZZATA
PRATICAMENTE UNA TRUFFA LEGALIZZATA.
TERRIBILE
29. april 2026
Uopfordret anmeldelse
Besvarelse fra Ticket GO Tourism
Ciao Francesca, grazie per aver condiviso la tua esperienza.
Ci dispiace sinceramente per la percezione generata e ci rammarica sapere che la tua esperienza non sia stata all’altezza delle aspettative.
Desideriamo chiarire che TicketGo opera come piattaforma di vendita di biglietti ufficiali, offrendo inoltre servizi di intermediazione e assistenza clienti personalizzata prima e dopo l’acquisto.
Prendiamo molto seriamente commenti come il tuo e continuiamo a lavorare ogni giorno per migliorare i nostri processi e offrire un’esperienza più chiara e soddisfacente ai nostri clienti.
I had a trouble finding my email with…
I had a trouble finding my email with the tickets and contacted them to help me. Communication was very fast and clear, very appreciated. For audio guides, make sure to download them before the experience.
24. april 2026
Uopfordret anmeldelse
Besvarelse fra Ticket GO Tourism
Hello Ana Maria, thank you for sharing your experience.
We’re glad to hear that our team was able to assist you quickly and clearly. We work every day to provide personalized and efficient customer support, so feedback like yours is very valuable to us.
We also appreciate your recommendation regarding the audio guides, as it may be very helpful for other visitors.
We look forward to welcoming you again very soon at TicketGo.
La tecnología los supera
Lo que no me gustó es el funcionamiento de la audio guía, la compré en español, seguí todos los pasos claramente detallados en el Mail que envían, descargue el mapa y todo fue un desastre ya nada concordaba con la guía. Demoré mucho tiempo en encontrar las áreas y pinturas detalladas, al consultar ni sabían dónde estaban. No pude finalizar el recorrido
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Ticket GO Tourism
Hola Paola, gracias por compartir tu experiencia.
Lamentamos sinceramente las dificultades que experimentaste con la audioguía y entendemos la frustración que esto pudo generar durante tu visita.
Tomamos muy en serio este tipo de comentarios y trabajamos continuamente para mejorar la experiencia y el funcionamiento de nuestros servicios digitales, especialmente en relación con la navegación y la claridad de la información proporcionada.
Agradecemos tu feedback, ya que nos ayuda a seguir mejorando nuestros procesos y la experiencia de nuestros clientes.
Perfect
Perfect - we did not want to wait in the lane, so we booked digitally the tickets and it was perfect, weg got the tickets 10 minutes after booking and went without waiting directly in the pantheon - really good
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Ticket GO Tourism
Hello Michael, thank you for sharing your experience.
We’re glad to hear that you received your tickets quickly and were able to enjoy a comfortable experience avoiding long queues. We work every day to provide a fast, convenient, simple, and efficient service for our customers, so feedback like yours is very valuable to us.
We look forward to welcoming you again very soon at TicketGo.
Excelente experiencia en la página
Excelente experiencia en la página
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Ticket GO Tourism
Hola Carlos, gracias por compartir tu experiencia.
Nos alegra saber que tu experiencia en la página fue excelente. Trabajamos cada día para ofrecer un servicio sencillo, cómodo y eficiente a nuestros clientes, por lo que comentarios como el tuyo son de gran valor para nosotros.
Esperamos poder verte de nuevo muy pronto en TicketGo.
Easy to get advance tickets
It seems like buying tickets in advance will make visit go smoother. You can’t enter before your selected time.
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Ticket GO Tourism
Hello Tiger, thank you for sharing your experience.
We’re glad to hear that purchasing tickets in advance helped make your visit smoother and more convenient. We work every day to provide a simple, fast, and efficient service for our customers, so feedback like yours is very valuable to us.
We also appreciate your recommendation regarding entry times, as it may be very helpful for other visitors.
We look forward to welcoming you again very soon at TicketGo.
Enjoyed seeing the park
Enjoyed seeing the park. Lots of hills so got my steps in!
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Ticket GO Tourism
Hello Paul, thank you for sharing your experience.
We’re glad to hear that you enjoyed visiting the park. It truly is a unique place to walk around, discover special spots, and enjoy amazing views.
We look forward to welcoming you again very soon at TicketGo.
Hicimos una visita mi mujer y yo
Hicimos una visita mi mujer y yo. Aunque en conjunto la experiencia fue positiva, no cumplió los objetivos que habíamos imaginado. La casa de Gaudí no la pudimos visitar por estar en obras. Los jardines están muy bien cuidados y las vistas de Barcelona son magníficas. Echamos en falta algún quiosco o puesto para poder comer y beber algo mientras hacíamos un descanso. Contemplamos obras del genio Gaudí extraordinarias. A quien lea este comentario le recomiendo que visite estos jardines y que lleve zapatos cómodos.
23. april 2026
Uopfordret anmeldelse
It's unique and historical beautiful…
It's unique and historical beautiful place. There's a unforgettable Athens view.
27. april 2026
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.