ThriveCart Anmeldelser 508

I had an urgent situation with one of my sales pages during my product launch, and I'm impressed with how they were able to fix the issue within just a few hours (including a back-and-forth of emails within minutes of my initial customer support request).
I've long loved Thrivecart but this reassures my confidence in the tool!

The team was super helpful and responded immediately. It was exactly the service I needed. Thank you very much!!

This review is for support. It took 3 hours to resolve my issue with support via messaging, with little to no contact in between next steps. I waited for over an hour for one of the responses. I'm a new user and this wasn't the best introduction to the product. Fingers crossed that it gets better!

Incredible sfotware with superb support.

In less than a minute Kris from the suppor team fixed a problem i have. Really great support

Support is very reactive and helpful !! So much appreciated.

Never had such a great customer support as with ThriveCart. They answer within 1 hour usually and really help with detailed information such as screenshots!

Wonderful platform and excellent help every time I have a question

ThriveCart support is extremely responsive and handles any tech hiccups I have.

I thought I had lost an entire checkout page, but the support team were efficient, friendly and super helpful. They tracked down my checkout page from a previously working save and got me up to date in no time.

Great customer service. Very helpful, efficient and quick to reply.

I had my technical problem solved within minutes!

I absolutely LOVE ThriveCart Support! Super fast replies, straight to the point, and exactly the help I needed — no second-guessing on my side. They guided me with photos, videos, or links that showed me precisely what to do. Plus, I even had the option to send a video myself to demonstrate my issue. This made the whole process so easy and stress-free. Truly outstanding support!

The support team were really efficient, responsive and patient. They clearly explained how to fix the issue and provided visuals to help!

I appreciate Mark's speedy response! Thank you.

Disappearing accounts and no response from support.

Several people say ThriveCart is cheap, and you get what you pay for. I didn't buy because it was cheap but because I heard good about it. Bought in 2018 and have been actively promoting it as an affiliate too until recently.

In August 2025, my vendor account disappeared while I was logged in.

It took me more than a week and daily messages to them (not as many replies from them) before they finally fixed the problem. It took 20 minutes from I told them I would write a review.

Now my affiliate account gone. This means I'm not getting paid the commissions I should have received.

I'm not able to promote the product I should have promoted this week. Loss of money.

I reported it 30 hours ago. No reply since 14 hours ago. Not. A. Sound. Nothing.

Overall about ThriveCart this last year, maybe more:

Learn platform bugged since at least the beginning of August. You can't see who's participating in a course. Reported bug back then. It's still there.

Learn platform horrible to work with. You can't copy and paste and keep simple formatting like new paragraphs. Not even from Learn to Learn. This means it takes hours to set a course up when it should have taken max 15 minutes.

Lots of small things are not ideal like for example you can't search for a product you want to see stats for. You need to scroll down the list till you find it.

Another example: Now they have a limit of 5000 transactions. You can't filter for, say, transactions above a certain amount, because as soon as you hit "All time" it starts working and hits the 5000 limit. So, now you have to wait and download a huge file.

It's sad. ThriveCart has never been perfect but it was good. I was so happy to have bought lifetime access to it and proud to promote it.

Now I'm looking for something else and I'm considering not even promoting products sold on ThriveCart because it seems that accounts can disappear just like that with nobody knowing how to get them back.

Fast response and clear comms!

I’ve used ThriveCart for 18+ months and it’s been nothing but problems. Constant bugs, confusing design, and subscription features that literally cancel paying customers automatically. It’s cost me money, time, and customer trust.

If you run a subscription business, don’t use ThriveCart. Other platforms may look more expensive upfront, but they’ll save you far more in the long run. Honestly, it’s the worst software platform I’ve used in 20+ years online.

Feedback to my question was direct and to the point and answered my questions completely.

I have found this service reliable and the support team is great.

It was on the weekend, and they still got back to me within a couple of minutes. Dominic was assisting me and he was very thorough and helpful in giving me guidance to resolve my issue - which was easily fixed once I knew how. Thank you Dominic!