AVOID, SCAMMER COMPANY. TrustPilot doesn't allow zero stars. Covers don't fit, despite ordering the correct sizes, stupid foam packers keep popping out and I hurt my back turning a 3 seater sofa... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bought 2 sofa covers which stated they were 100% waterproof. I have an elderly dog who has accidents. I wanted something waterproof to protect my sofa, They aren't waterproof, they're not even water r... Se mere
Straight forward process. Measured my sofa's and although I haven't fitted them yet. The one I've tried appears to fit perfectly. Really pleased and have already recommended to a friend. Good qual... Se mere
I was excited when ordering 2 sofa covers to get new look sofas. However they send the wrong colours I was skeptical to whether they’d change them or even respond. They went above abs beyond to... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
New covers can instantly enhance the style of your interior! Using only the best materials, our covers are lightweight, sturdy and durable.
Kontaktoplysninger
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fantastic covers
Fantastic covers, really pleased. One of the covers was too small, however customer services were excellent and organised a replacement. Very impressed and will definitely order from them again.
Still waiting for my order to arrive
I ordered 2 covers on 28/12/22 and am still waiting for them to arrive even though they have been paid for. I have contacted the coy but no one has had the courtesy to reply to my enquiry.
Hope the covers will arrive very soon
Material not as expected.
Great covers and brilliant service
Some of the best customer service I have had from any company. Quick communication and very polite, quick and good resolution to a query.
The sofa cover is fantastic quality, lovely design and feels great. Would definitely buy from them again
Wrong Size sent but sent other one free…
Wrong Size sent but sent other one free of charge haven't had chance to use it yet will comment after I do
I ordered two seater cover which did…
I ordered two seater cover which did not fit my two sitter sofa and I contacted customer service and they sent new item out straight away. Communication was excellent. Better still the quality of the product is excellent. Highly recommend this company.
Order took 55 days to arrive with 5-10 day delivery promise
Order took 55 days to arrive despite the 5-10 day delivery they advertise. They weren't apologetic and certainly weren't interested in providing a partial/full refund during the 35 days I was waiting for the order.
Long Wait
Took 3 weeks to arrive, difficult to cancel and refund despite not being dispatched.
Will recomend to family and friends
Excellent product the covers fitted like a glove.
We had contemplated on recovering our two
seater settee at a cost of 800 pounds, but the
covers we purchased were briliant.
Excellent service easy website item…
Excellent service easy website item well packaged
Poor quality
The quality of my covers was not as I expected and because of a ban on posting packages to anywhere outside of the UK I can’t return them for a refund. It would be better if the company had an agency in the UK to deal with any problems.
The product was poor quality with…
The product was poor quality with stitching incomplete. Attempting to get a refund and returning the item was painful, I had fortunately paid via paypal and after several emails from the Sofa Cover House offering me a 35% refund, then 50% refund I went through paypal and after further bartering managed to get a full refund and I returned the product to FRANCE. This is not a UK based company so please be aware. They have a very professional website which draws you in, check out TrustPilot for real reviews as I doubt very much this review will make it to their website.
The covers do not fit my couch
The covers do not fit my couch. I have emailed the company asking about the return and refund process and a Kimberly just keeps replying to my emails with a semi automated reply telling me to watch the video and offering a refund which started at 25%, I said not I would like to return to which I received another email offering 50%. Again I said no and they have offered 75%, emails take 24 hours to respond too. Absolute joke. Now they are asking if I would like different covers. Frustrating and horrendous customer service!
Prompt and immediate attention
Sofa Covers
Great communication with company, over delivery of sofa covers. You can easily track what stage your sofa covers are at. Some explanation enclosed with covers of how to put them on would have been useful, but plenty of videos out there.
Quick delivery
Quick delivery. Sofa cover was slightly too big but the quality and colour was great. Would have liked to have separate seat covers also.
Ordered the correct size
Ordered the correct size. Received the wrong size. Asked for money back. No chance, only got 35% refund on a £64 order. Will definitely not be doing business with this company again.
The Company and very helpful and I was pleased with the cover there fits beautifully.
The Company and very helpful.
The covers are great
The covers are great. I have been able to refresh my tired-looking sofa and chair without the expense of reupholstering or made-to-measure covers.
ABSOLUTE RUBBISH - DO NOT BUY FROM THIS COMPANY
Really wish I had seen these reviews! My new years resolution is to check here before buying.
Website looks really good, the covers took longer than expected to arrive, but Xmas Eve, they landed on my doorstep. Excited at opening the package, was really disappointed in the product, was like a shabby dishcloth, the fabric really poor and the stitching was coming apart. I did not even attempt to fit it to my sofa as it would rip apart. Contacted the company on Boxing Day as per their terms and conditions for a returns label. No joy, they offered me a 35% discount and I can keep the product, or perhaps give it to a friend. No Way... I'd be mortified to receive anything like this. I'm waiting for a response.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








