Customer support team were very helpful at rectifying an issue i had with a pair of gloves i ordered earlier this year. They also advised me to size up based on pictures with measurement of my hand an... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
⭐️⭐️⭐️⭐️⭐️ Long-term One Glove lovers here! 🧤❤️ We’ve been loyal One Glove customers for years and have never had an issue — until our latest order. But honestly, what impressed us most was... Se mere
Took a while for a reply on the WhatsApp messenger, but as soon as I I had a reply within 24hrs I had a replacement pair of gloves sent out. Great service and will honestly not be going anywhere else... Se mere
I accidentally ordered the wrong size gloves for my son, and as they had been personalised, they couldn’t be exchanged. I contacted One Glove and spoke with Shannon, who was incredibly helpful, quick... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
With every single glove on offer worn by professional goalkeepers from the Conference all the way up to the Premier League you are guaranteed a quality mitt that has stood the test of time for over a decade - when you choose "ONE" you make the right choice, you make the professional's choice. Not only did we pioneer such quality and accessibility, we delivered. And we continue to deliver more than a decade later. We are the original alternative, we are The One Glove.
Kontaktoplysninger
Storbritannien
- info@theoneglove.com
- theoneglove.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 92 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
What can i say
What can i say. My son loves the gloves. After service is amazing as well. Very impressed as a paying parent!! Highly reccommend. My son will wear this brand for years to come.
Great customer service and products
Great product and great customer service.
I had made an error with my order and the company (Shannon) had solved my problem within a few hours. The approach was incredibly personal and supportive. I’ve used the company a lot and this customer service level was excellent. Product is also excellent.
Great customer service experience
Great customer service experience, couldn't fault it.
Great service and great gloves
My Son has been using One Glove for a long time and loves them.
Had a manufacturing fault on a pair which happens every now and then , replacement pair sent out no quibble.
Can’t argue with that ⚽️⚽️
I ordered the wrong size gloves
I ordered the wrong size gloves! I emailed & received a quick response from Shannon & my order was changed. Very grateful.
5⭐️ Customer Service
Very efficient turn around from order to delivery. Shannon was very knowledgeable about the product and her customer service was 5⭐️.
Would not hesitate to use One Glove again in the future
Simon
Chester
Very helpull responded to quick…
Very helpull responded to quick resolving the problem
Fantastic quality products
Fantastic quality products and excellent customer service.
I ordered the incorrect size for my…
I ordered the incorrect size for my child and Shannon couldn’t have been more helpful on resolving my issue! Absolute credit to your team! Amazing customer service! Thank you
Very good company
Very good company, quick with replies via email too! Would definitely recommend!!
The One Use Glove
My son got some of these absolute appalling gloves (second pair. Thought the first was something my son did to them)
They don’t last 2 minutes. Should be advertised as disposable gloves or The One Use Glove.
So so disappointing he wanted these gloves because his icon David raya wears them.
Looking at reviews they seem to blame the same thing over and over and take absolutely no responsibility for ripping people off.
A pair of cheap sondico ones have lasted him longer. I will never ever purchase anything from this company again.
Absolute joke!

Besvarelse fra The One Glove
Great customer service very fast very…
Great customer service very fast very useful
First class Customer service
The Customer service(Shannon) has been first class, immediate response and very helpful and I cannot praise highly enough. The reason its not a 5 star review is the cost of the return. Always been a size 8 but way too small and after advice from Shannon ordering a size 10. My fingers are crossed as the gloves look fantastic.

Besvarelse fra The One Glove
Absolutely amazing customer service
Absolutely amazing customer service, helped me with an issue I had very promptly and professionally without hesitation. Gloves are amazing quality, my daughter won’t wear anything else
Quick response to my enquiry and dealt…
Quick response to my enquiry and dealt with very satisfactory. Well done.
One of the best gk focused companies out thrr
Firstly the gloves are great. From a EFL league two goalkeeper these are some of the best I’ve ever played with. I always play with finger save in certain fingers so their finger save removable spines do the job for me and are an incredible glove overall. Customer service is on point one of the friendliest and most professional teams out there who reply quick and solve problems fast. I needed a missing spine from my glove and they got it to me right away. Only thing I’d say is add a longer more supportive and tight sleeve around the wrist it would make your gloves even better! 10/10 for everything will definitely be a regular customer.
Not just amazing products....
The One glove team do not only supply the best goalkeeping equipment around but their support and knowledge is also unreal. My son has played in Goal since he was 7 and is now 14. He tried other glove brands but none of them are as good or as affordable. Excellent work by all the team.. One glove all the way...
Great customer service Shannon help as…
Great customer service Shannon help as much as she could and we got the problem sorted very quickly.
Amazing Customer Experience!
I contacted One Glove CS Team with a very rare quality issue (I have purchased approximately 15 pairs of gloves, several tracksuit / training kits, and have never had an issue previously). Within hours, Shannon had come back to me, offered me some really helpful advice and a replacement pair was on it's way to me! First class customer service, representing a first class brand. This is a genuine, 100% example of how to handle customer queries. Thank you, Shannon - you were brilliant! One Glove Management Team - Shannon is definitely a 'keeper' ;-)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







