Customer support team were very helpful at rectifying an issue i had with a pair of gloves i ordered earlier this year. They also advised me to size up based on pictures with measurement of my hand an... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
⭐️⭐️⭐️⭐️⭐️ Long-term One Glove lovers here! 🧤❤️ We’ve been loyal One Glove customers for years and have never had an issue — until our latest order. But honestly, what impressed us most was... Se mere
Took a while for a reply on the WhatsApp messenger, but as soon as I I had a reply within 24hrs I had a replacement pair of gloves sent out. Great service and will honestly not be going anywhere else... Se mere
I accidentally ordered the wrong size gloves for my son, and as they had been personalised, they couldn’t be exchanged. I contacted One Glove and spoke with Shannon, who was incredibly helpful, quick... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
With every single glove on offer worn by professional goalkeepers from the Conference all the way up to the Premier League you are guaranteed a quality mitt that has stood the test of time for over a decade - when you choose "ONE" you make the right choice, you make the professional's choice. Not only did we pioneer such quality and accessibility, we delivered. And we continue to deliver more than a decade later. We are the original alternative, we are The One Glove.
Kontaktoplysninger
Storbritannien
- info@theoneglove.com
- theoneglove.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 92 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ordered gloves for my sons birthday got…
Ordered gloves for my sons birthday got them personalized there fantastic gloves fit perfect and have a happy child ..I contacted the team when i taught i was waiting to long which i wasnt only 10days as im in Ireland and the team responded so fast to me and kept in contact till the gloves came today ..I would highly recommend one glove over all great experience with them .
Great customer service
I was in need of some new gloves for my daughter and accidentally forgot to include the next day delivery. Shannon quickly jumped on this for me and had everything corrected within a couple of minutes! Couldn't ask for any more!
Great gloves & customer service
Great gloves. Customer service was very helpful in helping me with a return and replied very quickly.
Wonderful service from the team
Wonderful service from the team! I had made a mistake with the order but the team really went above and beyond to fulfill the order as quickly as possible
The gloves are just superb
The gloves are just superb, both the durability and grip. They look banging to
Absolutely outstanding customer…
Absolutely outstanding customer service. Unfortunately the seam on the latex palm of my gloves had burst after very little use. I contacted them, explained the issue once and provided the information they needed. Within 10 minutes my replacement order had already been shipped. Completely painless and resolved incredibly quickly. Easily the best customer service I’ve dealt with in a long time.
Had an issue with some items
Had an issue with some items being out of stock once ordered but Shannon in the service team was straight on it and helped find a replacement. The service is second to none and so are the products.
Fantastic customer service and very…
Fantastic customer service and very helpful and responsive via emails
I lost my goalkeeper straps and they…
I lost my goalkeeper straps and they respond very quick and replace my straps
Quickly
Amazing customer service
Amazing customer service, thought my parcel was held back but it wasn’t I reached out and within a day I heard back, quick, efficient, and amazing service overall, definitely will be ordering from here again!
the help was perfect
We’ve been dealing with Oneglove for a…
We’ve been dealing with Oneglove for a few years now & never had any issues with the equipment!
My son will only wear OG now and loves the gloves, kits & more that they produce!
The team are great to deal with and the knowledge they have is tremendous!
Exceptional
The service and response was quick, professional and I was extremely satisfied with product and communication. An excellent service all round
Damage caused by awkward protective packaging...
Although the gloves themselves are very good and look the part, I'm very disappointed with how they are packaged and the guidance provided. The gloves are covered in a protective film, which is removed before use. However there is no guidance on how to best remove this. The film is very awkward to remove, leaving behind bits of plastic all around the stitching and causing pinch marks on the gloves themselves. For me this is unacceptable for such an expensive product.

Besvarelse fra The One Glove
Kallie was quick to act on my email
Kallie was quick to act on my request.One Glove goes above and beyond with its customer service.
So disappointed in these gloves
So disappointed in these gloves. After one match, they are already ripped. After contacting one glove, they will not replace them. After paying £45, that’s one expensive match!

Besvarelse fra The One Glove
Love this company
Love this company, products and customer service are great
Luvas de boa qualidade e bom serviço de…
Luvas de boa qualidade e bom serviço de clientes.
Great gloves and at a very reasonable…
Great gloves and at a very reasonable price too! My son has had several pairs and they are now the OG1 is his go to Glove.
Customer service has been fantastic. Had an issue with one pair and the problem was resolved very quickly and efficiently by Shannon in the customer service department.
We will definitely continue to use One Glove.
Thank you
Used the One Glove company for a good…
Used the One Glove company for a good few years now for my daughter’s gloves and I wouldn’t change to any other brand. Quality of products, level of service and prices are all first class.
Just claimed my free pair of gloves through my loyalty points and the team couldn’t have been more helpful. Thanks Again!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







