Customer support team were very helpful at rectifying an issue i had with a pair of gloves i ordered earlier this year. They also advised me to size up based on pictures with measurement of my hand an... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
⭐️⭐️⭐️⭐️⭐️ Long-term One Glove lovers here! 🧤❤️ We’ve been loyal One Glove customers for years and have never had an issue — until our latest order. But honestly, what impressed us most was... Se mere
Took a while for a reply on the WhatsApp messenger, but as soon as I I had a reply within 24hrs I had a replacement pair of gloves sent out. Great service and will honestly not be going anywhere else... Se mere
I accidentally ordered the wrong size gloves for my son, and as they had been personalised, they couldn’t be exchanged. I contacted One Glove and spoke with Shannon, who was incredibly helpful, quick... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
With every single glove on offer worn by professional goalkeepers from the Conference all the way up to the Premier League you are guaranteed a quality mitt that has stood the test of time for over a decade - when you choose "ONE" you make the right choice, you make the professional's choice. Not only did we pioneer such quality and accessibility, we delivered. And we continue to deliver more than a decade later. We are the original alternative, we are The One Glove.
Kontaktoplysninger
Storbritannien
- info@theoneglove.com
- theoneglove.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 92 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Only received a partial refund for returned gloves that my daughter didn't even try on
My daughter wanted some goal keeper gloves and found some she liked on The One Glove website. I went through the sizing guide and measured her hands twice to make sure we ordered the right size. Unfortunately the gloves that arrived were so small that she couldn't even get them past her knuckles. When I created a return you get the option of refund to original method (minus the postage cost) or store credit. I returned the gloves and waited ages to hear about the refund, which didn't happen. I got in contact with them over WhatsApp to ask if they had received the gloves, which they had and was reassured that my refund was going to be processed. Almost a week later I received a refund of £21 (the gloves were nearly £30, plus the postage on top that was £4.99 which I didn't expect to receive back). Although I didn't receive a full refund (which I have no idea why I didn't) I'm glad I chose a refund rather then store credit as I wouldn't want to order from them again, way too much hassle.

Besvarelse fra The One Glove
Customer service absolutely five star ⭐…
Customer service absolutely five star ⭐ ⭐⭐⭐⭐
OG1 Siege - what a glove!
Got my new OG1 Seige gloves delivered the same week as ordered.
This is my first pair of OG gloves, quite a step up from what I was using before, the snug fit is amazing and the grip is exactly as advertised - elite. Ball control was exactly what I expected and felt really confidence inspiring. I am normally a size 10 with other gloves and the 10 in these was perfect.
My daughter has been wearing one glove…
My daughter has been wearing one glove for 4 years now, and she wouldn’t use anything else! It’s not just about the gloves it’s the experience from one glove it self, the staff are incredible and go above and beyond!
Excellent gloves and value for money
Excellent gloves and value for money. The grip is like glue. Customer service is all so very good. Would recommend to any one. Top brand
Thank you, shannon
Dealt with a problem I’d had with split gloves quickly, offered me store credit, which covered new gloves, deodoriser and covered the p&p
May well be quality gloves but when I…
May well be quality gloves but when I returned a pair due to too tight fitting I received £16 less than I paid, paid £64 and they returned £48. Won’t use this company again.
OneGlove customer service have always delivered …
OneGlove customer service have always been first class. My son will not wear any other gloves than OneGlove.
The rewards system is great and even if on the odd occasion an issue, they go above and beyond to rectify.
Can’t recommend this company enough.
Quick responses
Quick responses - sorted everything out quickly and exactly to your needs
Nothing but amazing.
Oneglove is our only go to for everything my 8 year old Goalkeeper needs.
The customer service is absolutley phenomenal! I was put in contact with Shannon as we had been able to use our reward coins to choose a free pair of gloves and I wasn’t quite sure how it all worked and she was nothing short of amazing. In every way!
Our free gloves are now on their way to us, thanks again Oneglove!
Top quality brand !
Very good gloves, 10/10 customer support, top quality brand !
Pro-gloves with average pricing.
My son has been a goalkeeper since he was 8 years old, he is now 15 and is playing high level soccer for Victorian NPL. We tried so many big brands from cheap to top expensive, he still using One glove Australia for all his gloves and gears need. The quality is on top if not better than top brands, fits perfect every-time. Prices are everage for such gloves. Very fast shipping with express service. Attentive to any problems you might have with your purchase. I am very happy with One glove Australia.
Great quality products and fantastic…
Great quality products and fantastic customer service!
3 year review of The One Glove
I've been a customer of The One Glove Company for the past three years, and I can't recommend them highly enough. The quality of their products is outstanding – the gloves are exceptionally well made, and you can tell they're manufactured using premium materials.
The design of their gloves, clothing, and equipment is excellent, and everything stands up brilliantly to the demands of high-intensity training sessions and competitive matches.
What really sets One Glove apart, though, is their customer service. Shannon is usually my main point of contact, and she always responds to emails quickly and resolves any queries efficiently. That level of communication and support is a huge reason why I continue to choose One Glove.
The loyalty programme is another fantastic benefit. It's fair, easy to build up points, and rewarding, with the opportunity to earn free gloves and other products.
If I were asked what they could improve, I genuinely wouldn't have an answer. They consistently deliver quality products backed by outstanding customer service.
Well done, One Glove – keep up the fantastic work!
I had another great experience this…
I had another great experience this time ordering the new junior siege core training kit for my 11 year old son from One Glove. Kallie was so helpful from start to finish and went above and beyond to make sure my son's wishes were fulfilled without any delay. She kept me updated, answered my questions quickly,and made the whole process stress-free,The customer service was outstanding as always and it's clear time and time again that they genuinely care about their customers. My son is absolutely delighted, and I really appreciate the extra effort Kallie put in to make it happen. I wouldn't hesitate to order from One Glove again and would definitely highly recommend them.and again thankyou you to Kallie.
The best
Without doubt. The best gloves I have ever bought for my son.
He's had about 10 pairs now.
They are absolute class, if you're looking for that extra 10 percent... Then here is the answer
Brilliant and very quick to respond d
Brilliant and very quick to respond d. Great team and would highly recommend both service and products 👍
Returning GK - Gave One Glove A Try
I've only recently got back into goalkeeping after being away from the position for years, and decided to give One Glove a try. I'm genuinely impressed. The quality you get for the price is outstanding.
The gloves have excellent grip, and after 10+ sessions there's still no visible wear. I've seen a few reviews mentioning durability issues, but a lot of that comes down to how you look after your gloves. Follow the care advice and they'll last.
After my first order, I decided to get ready for the new season and picked up some training kit, a rain jacket, compression protection, and a winter snood for those cold Sunday matches. Once again, the quality exceeded my expectations. In my opinion, it's better than the premium brands I used years ago, and I honestly can't see myself using anyone else now.
Best gloves on the market
I've been using one glove for a few years now and im yet to find a better pair of gloves for the price they offer. I recently had enough points to get a pair for free which was sorted out quickly by Shannon who was really helpful in getting them shipped out the next day.
Great customer service and the product…
Great customer service and the product is great.
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