I recently completed reach level 60 in town ship they told me I was violating guidelines set by the advertiser I asked them what I violated which I was told they couldn’t tell apparently because of in... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
After many games not being detected as installed, I finally managed to make one work. I achieved the first milestone and it was correctly rewarded but the I achieved the next 3 but didn't get a... Se mere
If 0's could be published they'd get one. Offers aren't available, if you managed to find one, rewards aren't processed and if you make an inquiry they don't analyze any screenshot, they just discard... Se mere
So, I have been playing Mergedom. I like the game. But there has been an ongoing issue. When you need to charge something, like the lightning bolts or anything on the board to merge stuff, it doesn... Se mere
1,6
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48 anmeldelser
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Tapjoy Customer service Fraud - Cheat you out of your rewards.
Tapjoy Customer service is total fraud. They will say you have broken "Terms and Conditions" but will never mention what ToC you have broken. They just want to cheat you of your hard earn rewards. Even your paid bundles are not safe. If you use speed bundles in builder game ( which is the core) they wont pay you. I highly recommand players to stay away from these company.
1. april 2026
Uopfordret anmeldelse
Actually helped
My reward for an offer wall didn’t load properly. Super easy resolution just provided screenshots and the reward was loaded within 24hrs
4. april 2026
Uopfordret anmeldelse
Terrible Customer Support…
One of the worst customer support experiences I have had. Constantly getting copy paste messages, no explanations and closing tickets with no reason.
Conversation ID: #5438884
0 explanation as to what I have done wrong with this cash offer and not giving out the rewards.
3. april 2026
Uopfordret anmeldelse
No te fies
He gastado cierto dinero para conseguir las recompenses grandes, cuando no me ha aparecido la recompense he tratado de abrir un soporte pero me dicen qué no soy elegible para esta promocion.
Soporte penoso porque pareciera qué no revisan los casos. No te fies de ellos.
29. marts 2026
Uopfordret anmeldelse
Customer service answered me
I'm playing Screw Out Factory Puzzle 3D via Design Home and Tapjoy wall , have reached level 27 and
- none of the rewards have come automatically
- I've already reached lv 27
- they refuse to send me the rewards for lv 5. Only got the rewards for lvls 2 and 3.
- I have fulfilled ALL the requirements
- They don't tell me WHICH requirement they think I HAVEN'T fulfilled
- They have closed off the helpshift chat so I can't send them any more tickets
- They owe me 1700 diamonds for lv 5, 3400 for lv 8, 6800 for lv 10, 13601 for lv 15, 20401 for lv 20 and 34003 for lv 25. That's altogether 79 905 diamonds, if I got it right.
So either
- their system is faulty
- or it doesn't accept a player proceeding more quickly than tap joy helpshift is able to review the tickets
- or the workers are making a mistake.
I feel I've been wronged and I feel so hurt and disappointed.
Adding text 31.4.26:
It's an easy game where you can pass several levels at one go. I'm in fact already at lv 31, so they owe me an extra 68006 diamonds, altogether 147,911 diamonds!
I have screenshots several of tje levels I have completed. I have fulfilled ALL the requirements, haven't used VPN, haven't played the game before etc etc etc.
EDIT
Giving now 3 stars because I found a way to contact them although the support is closed for that case.
Customer service explained to me that it's not the game level they reward but the user level which is on top left round the duck.
Downside is that the user level rises extremely slowly so you'd be forced to pay. Even then the advancement of user lv is so slow that that it's not worth playing.
Three stars for explaining the matter.
30. marts 2026
Uopfordret anmeldelse
I've messaged them three separate times…
I've messaged them three separate times about missing rewards. They keep saying that they're going to in-state the rewards that I earned and yeah, every time nothing happens. Total scam of a company, awful ai customer service. Don't bother completing their offers, they waste your time and don't give you the rewards you've earned.
24. marts 2026
Uopfordret anmeldelse
Terrible customer service
Conversation ID: #5388781
Did not receive the reward for completing an offer. Customer service, instead of helping resolve the issue, sends automated texts and instantly closes the ticket without providing sufficient reason.
18. marts 2026
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.