Switch Together UK Anmeldelser 6.283

TrustScore 4.5 ud af 5

4,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

The installation went well and the workers were great and I couldn’t fault them. The reason why I am so angry with this experience is my donation of free electricity to the national grid. It wil... Se mere

Bedømt til 5 ud af 5 stjerner

I have nothing but praise for the Switch Together UK scheme. Right from the start communication was clear and easy to follow and once the approved installer had been selected, the same continued. They... Se mere

Bedømt til 5 ud af 5 stjerner

The initial survey and subsequent price were very promising . Once we had given the go ahead we were kept informed at every stage of the process. Installation was very efficient and we have been very... Se mere

Bedømt til 5 ud af 5 stjerner

Very pleased with the installation of solar panels plus hot water boost device. Scaffold erect before install electrical arrived early panel fitter arrived mid morning all working mid afternoon,... Se mere

Virksomhedsoplysninger

  1. Solenergiselskab

Skrevet af virksomheden

Switch Together makes it easier for households to take up renewable energy and make more sustainable choices at home. We use expert guidance and the power of group buying to help people access fair, competitive prices on products like solar panels, battery storage and other low-carbon technologies. Our approach is simple. We bring communities together, assess demand, and run a competitive process with carefully vetted suppliers. By buying together, households benefit from better value, clearer information and a more straightforward journey — without the pressure or complexity that can often come with home energy decisions. From the moment you register your interest, our team is there to guide you. We explain how the scheme works, what’s involved, and what to expect at each stage, so you can make an informed decision that’s right for your home. There’s no obligation to proceed, and you stay in control throughout. We work with trusted installers who meet recognised industry standards, and we’re transparent about pricing, timelines and next steps. Our goal is to remove barriers, build confidence and help more people switch to cleaner energy — simply, fairly and together. At Switch Together, sustainable choices shouldn’t be complicated. They should be accessible, supportive and built around real people and real homes.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

6 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Installation went well but scaffold…

Installation went well but scaffold removal took too long, I have also had to ring about a cover for the battery and inverter but am still waiting even though I have rang them a few times

20. januar 2026
Switch Together UK-logo

Besvarelse fra Switch Together UK

Dear Peter,

Thank you for taking the time to write us a review.

We are pleased to hear that the installation went well. We also wish to thank you for the five stars given, even with the delay in the scaffolding removal.

While we trust that the installer will advise you accordingly about the cover for the battery storage and the inverter, please do not hesitate to let us know if you do not receive a response within the week.

You are always welcome to contact us at info@solartogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm) if you have any other queries as well.

Wishing you many bright and energy-efficient years ahead!

Kind regards,

Solar Together

Bedømt til 5 ud af 5 stjerner

First rate

From initial quote to final installation everything was very smooth. We were kept informed of progress and installation date was brought forward and larger battery capacity at no extra cost. Installer was excellent and helped resolve few minor initial issues.

19. januar 2026
Switch Together UK-logo

Besvarelse fra Switch Together UK

Dear Mark,

Thank you for leaving a review on our Trustpilot page.

Should you like to provide some clarification regarding your experience with Solar Together and what made it 5-star worthy, we would greatly appreciate your feedback.

If so, please get in touch with us at info@solartogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Best regards,
Solar Together

Bedømt til 5 ud af 5 stjerner

Straight forward with the backing of my…

Straight forward with the backing of my local council.
Easy to understand with clear information as to how the selection process was going.
The company chosen were proactive, visited our property, carried out a survey & answered all our questions.
Installation was smooth & the guys were polite with minimal disruption.
Any post installation problems or queries have been sorted or answered quickly.
Very satisfied since installation on Dec 15th.

12. august 2025
Switch Together UK-logo

Besvarelse fra Switch Together UK

Dear Roy,

We appreciate your positive feedback. We are glad to hear that the information given was informative and that the installer was able to answer your queries sufficiently throughout the process.

We hope that you enjoy all of the energy savings and environmental benefits that your new system will bring.

If you have any questions or need assistance, please don’t hesitate to get in touch with us at info@solartogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Best regards,
Solar Together

Bedømt til 3 ud af 5 stjerner

Curate’s Egg.

The fitting and installation by the contractors went well. Communication with Solar Together was difficult. Many calls unanswered, and messages ignored. Connection to the Grid took an enormously long time. But the job got done in their timeframe.

1. april 2025
Switch Together UK-logo

Besvarelse fra Switch Together UK

Dear Martin,

Thank you for sharing your feedback with us.

We are glad that the installation went smoothly. We do apologise for the communication issues and the delay connecting to the grid. We'll review our processes to improve our responsiveness.

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at info@solartogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Solar Together

Bedømt til 5 ud af 5 stjerner

I was informed most of the times except…

I was informed most of the times except removal of scaffolding however as it was over Christmas and new year it was probably just disruption
All the men were thoughtful and respectful

16. januar 2026
Switch Together UK-logo

Besvarelse fra Switch Together UK

Dear Ms Deacon,

We appreciate your positive feedback. We are glad the installation team was thoughtful and respectful. We acknowledge the communication gap regarding the scaffolding removal and understand the disruption caused by the holidays. Our apologies for the inconvenience.

We hope that you can enjoy all the benefits that your new system will bring.

If you have any questions or need assistance, please don’t hesitate to get in touch with us at info@solartogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Best regards,
Solar Together

Bedømt til 5 ud af 5 stjerner

Good to have a selected supplier

Good to know that the company was vetted for its suitability, equipment suitability and pricing (with no hidden extras).
Two phase install, first the scaffolding and second the roof panels, battery, inverter and cabling (with a 48 hr break between the two).
The scaffolding was removed 3 days later
Delivery dates were short and they were adhered to.
All installation personnel were polite, approachable and communicated well.
Work was well done and tidy; the site was cleared after installation.
The working of the equipment was explained to us.
We had an issue with the connection of an existing EV point to the new equipment
The company "owned" the problem and took it to a successful conclusion.
All in all a worthwhile experience.

16. januar 2026
Switch Together UK-logo

Besvarelse fra Switch Together UK

Dear Terry,

Thank you for taking the time to share your experience with Solar Together.

We're happy to hear that you had a great experience with the installer. It's great to know that the installation process, communication, and tidiness met your expectations. We are also glad to hear that the EV charger issue was resolved.

Here is to a lot of sunshine days for your new solar PV system!

If you have any questions or need assistance, please don’t hesitate to get in touch with us at info@solartogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Best regards,
Solar Together

Bedømt til 5 ud af 5 stjerner

The team have been really helpful

The team have been really helpful, efficient and responsive.

12. januar 2026
Switch Together UK-logo

Besvarelse fra Switch Together UK

Dear Revd,

Thank you for sharing your feedback with us.

We are happy to hear that our team have been supportive throughout your process. We hope you enjoy all the benefits your new system brings.

If you have any questions or need assistance, please don’t hesitate to get in touch with us at info@solartogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Best regards,
Solar Together

Bedømt til 4 ud af 5 stjerner

Paperwork Too complex

The installation was prompt and efficient although a window was left open which caused water to enter the loft space.
Having had the panels for a month now all seems to be working well.
The follow up advice with so many documents was confusing and it took an age to register with my electricity supplier. This process must be made much more user friendly; I am aware that part of the problem is that so many different agencies are involved but I am a fairly intelligent man and it was an awful process. There must be some who cannot manage to do it at all.

6. januar 2026
Switch Together UK-logo

Besvarelse fra Switch Together UK

Dear Mr Hunt,

We appreciate your feedback and are glad the panels are working well. We regret that the open window caused water to enter your loft. Our sincere apologies for the inconvenience.

We appreciate that the paperwork can be confusing and complex. We hope that now you are able to export electricity, and we wish many days of sunshine for your new solar PV system!

Should you need any assistance, please don’t hesitate to get in touch with us at info@solartogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Solar Together

Bedømt til 5 ud af 5 stjerner

The end result is excellent

The end result is excellent, unfortunately there were alot of issues with the installation, it took 3 months to complete.

14. januar 2026
Switch Together UK-logo

Besvarelse fra Switch Together UK

Hi Lester,

Many thanks for your feedback. While I understand there were a few frustrations, especially due to the time it took everything to be completed, I’m very glad that you’re now in a better place with the system. Thank you so much for bearing with us and your installer, your trust and understanding mean a great deal to us.

We hope that you can now enjoy your solar PV system for a long time to come!

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at info@solartogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Solar Together

Bedømt til 1 ud af 5 stjerner

Totally inadequate size battery for…

Totally inadequate size battery for house.
Never discussion re size.
Please take it away and give me refund.

12. januar 2026
Switch Together UK-logo

Besvarelse fra Switch Together UK

Hi Anthea,

I'm sorry to hear that you are unhappy with the battery size installed. If you are unhappy with your installation, I would kindly recommend contacting your installer directly to see what options are available. If you are unsure who the installer was, you can contact Solar Together by calling 0800 014 8851 or by emailing us at info@solartogether.co.uk so that we can further assist you.

Kind Regards,
Solar Together

Bedømt til 5 ud af 5 stjerner

A big decision made easy

When thinking of solar panels I have to admit I was a bit apprehensive at first.
However, when we had our survey from Tom Carney at Infinity Renewables there was no hard sell, Infact we opted to have more battery capacity and extra solar panels, to what we had been quoted.
The whole process went through without a hitch and they were only too keen to talk us through the operating proceedure. The whole set up looks neat and tidy. Thus we are delighted with the outcome.
Thank you Solar Together for pointing us in the right direction.

12. januar 2026
Switch Together UK-logo

Besvarelse fra Switch Together UK

Dear John,

Thank you for this incredible feedback!

We're delighted to hear that you found the process through Solar Together easy to navigate. Helping make renewable energy more accessible is a key goal for us, and we are thrilled that we were able to achieve that for you.

It’s also superb to know that Infinity Renewables was there with you all the way and that the whole installation procedure was a smooth and satisfying experience.

We hope you enjoy all the benefits your new system brings.

All and only the best:

Solar Together

Bedømt til 5 ud af 5 stjerner

Great team

Great team .
Hard working
All fitted and running in one day.

12. januar 2026
Switch Together UK-logo

Besvarelse fra Switch Together UK

Hello Andrew,

Amazing to hear everything went well.

We are especially grateful for how you highlighted the efficiency and speed of the installer team. Thank You!

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at info@solartogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Best regards,

Solar Together

Bedømt til 5 ud af 5 stjerner

Good workmanship and finished the job…

Good workmanship and finished the job in a day. Reasonable price. Received all docs after payment promptly.

11. december 2025
Switch Together UK-logo

Besvarelse fra Switch Together UK

Dear Parag,

Thank you for taking the time to share your experience.

We're delighted you had a great journey with us. Here is to many happy years of sunshine and renewable energy!

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at info@solartogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,

Solar Together

Bedømt til 5 ud af 5 stjerner

Very satisfied

Very satisfied. If I hadn't joined the Solar Together Scheme then these works would have been unaffordable for me at the moment.

12. januar 2026
Switch Together UK-logo

Besvarelse fra Switch Together UK

Dear Mr Porter,

We are so glad to hear that you had such a positive experience with our scheme.

Making the journey simple and offering affordable options through our group-buying process is exactly what we aim for, so thank you, again, for choosing us.

We are here to support you every step of the way, so please do not hesitate to reach out to us at info@solartogether.co.uk or 0800 014 8851 (Mon - Fri: 8:00 am - 5:00 pm), should you have queries in the future.

All the best,

Solar Together

Bedømt til 5 ud af 5 stjerner

It was a very professional installation…

It was a very professional installation carried out by knowledgeable, personable, friendly installers

11. januar 2026
Switch Together UK-logo

Besvarelse fra Switch Together UK

Dear Mr Birch,

Thank you so much for your feedback!

Your positive experience serves as a testament to the professionalism and commitment of the teams involved in your installation.

We wish you to enjoy the benefits of your system for many years to come.

Best regards,

Solar Together

Bedømt til 5 ud af 5 stjerner

Overall a satisfactory and succesful experience

Overall the process was satisfactory, the only minor issues were a longer than expected delay between accepting the quote for the battery and having it installled and a problem in setting the mains recharging schedule with the FoxCloud App, which was quickly resolved by talking to customer support.. However, the installation went well and the system seems to be workng well and Solar Together have been very good in providing all the support documentation.

10. december 2025
Switch Together UK-logo

Besvarelse fra Switch Together UK

Dear Tony,

Thank you for sharing your feedback.

We are truly glad to hear that you were overall satisfied with your experience throughout the scheme, even with the delay and the hiccup with the monitoring application.

We understand these can be frustrating, and therefore, we appreciate your kind review even more.

Thank you once more for choosing Solar Together! We are honoured to have been part of your renewable journey.

Kind regards,

Solar Together

Bedømt til 4 ud af 5 stjerner

The tradesmen were very good and…

The tradesmen were very good and polite. Communication with admin was not always good, not responding or giving enough notice or information.

30. december 2025
Switch Together UK-logo

Besvarelse fra Switch Together UK

Hello,

Thank you for taking the time to write us a review.

While I am happy to hear about your positive experience with the tradesmen themselves, I am sorry that you found the administration part amiss during your journey.

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at info@solartogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,

Solar Together

Bedømt til 5 ud af 5 stjerner

Really simplifies the process of getting solar panels

Solar Together is a great scheme. It makes the process of purchasing solar panels simple and stress free, with the reassurance that you're getting a quality installation at a competitive price.

8. december 2025
Switch Together UK-logo

Besvarelse fra Switch Together UK

Hi Daniel,

Thanks for your thoughtful feedback. It means a lot to us that you felt supported and confident in choosing Solar Together. Helping participants feel more comfortable and confident in installing a solar PV system is one of our main objectives, and it's wonderful to hear that we succeeded in that for you.

We wish that you enjoy your solar panels for many years to come!

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at info@solartogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Solar Together

Bedømt til 5 ud af 5 stjerner

The whole process was straight forward…

The whole process was straight forward and easy to complete.

26. december 2025
Switch Together UK-logo

Besvarelse fra Switch Together UK

Hi Anthony,

It’s so encouraging to hear your experience with us was a good one. Thanks for putting your trust in Solar Together!

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at info@solartogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Solar Together

Bedømt til 4 ud af 5 stjerner

Great Installers.

The best part of the experience was actually the installers; quick, efficient and shoed initiative.
The installation has only been in place for about 6 weeks but the product does seem to be working very well.
The process before that was tortous with everything on line and very little personal contact.

12. december 2025
Switch Together UK-logo

Besvarelse fra Switch Together UK

Hi Wendy,

We appreciate you taking the time to share your experience. It’s great to hear that everything went well with your installation and that you're satisfied with the system. We hope it serves you well for many years to come.

We're sorry that you weren't pleased with the process leading up to your installation. We completely understand that an online process doesn't feel personal and can make it feel more difficult to get assistance.

Please know we're available if you ever wish to reach out. Should you need any assistance or have any queries, you're welcome to contact us at info@solartogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Solar Together

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere